Hella Heels Erfahrungen

4,4von 5 · Gut

100 Bewertungen

Nicht beansprucht Beanspruchen Antwortet zügig

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Bewertung

4,4

Gut · von 5 Sternen

Stimmen

100

45 in den letzten 12 Monaten

Schuhgeschäft

74%

Anteil 5-Sterne-Bewertungen

Bewertungen (100)

45 in 12 Monaten

Ihre Stimme

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Mrs Collier

AU · 5. August 2026

Verifizierte Bewertung

Wonderful boots

Wonderful boots, stilettos and clothing. More importantly, very engaging staff, always keen to help. Really appreciate such responsive, valuable, friendly service. Thank you ladies xx

5. August 2026

Adrina Drake

AU · 28. Juli 2026

Verifizierte Bewertung

Bad Quality

After hearing bad reviews from friends about Hella Heels being poor quality that breaks easily and and having 3/4 boots be "out of stock"after my friend had already purchased them and was then forced to choose other heels instead, I have mixed feelings about this company, especially after reading all the bad reviews. What's the point in paying $250 for one pair of boots if they're literally going to be messed up and look bad after the first time wearing them on stage?? Not worth it at all! I recommend shopping around elsewhere.. also if you use anything other than a debit card for purchasing you will get charged an extra $7.17 for an "international fee"

28. Juli 2026

Hella Heels

Antwort des Unternehmens · 28. Juli 2026

Hi Adrina, We're sorry that your order was impacted by an unexpected international transaction fee. We completely understand how confusing and frustrating it would be to see this on a domestic US order. As we explained during our correspondence, this fee was not charged by Hella Heels. It was an international transaction fee applied by your card provider when your Cash App Card was used, despite your order being shipped from our US warehouse. Our payment systems are set up to process standard US-issued debit and credit cards in US dollars, and these payment methods do not incur this fee. The vast majority of our US customers pay using standard US payment methods without experiencing any international transaction fees. While Hella Heels is an Australian-registered business (a matter of public record), our checkout is configured correctly for US customers. Unfortunately, certain non-standard payment methods may be processed differently by the card provider, resulting in an international transaction fee outside of our control. After investigating the issue with our ecommerce platform support, we were advised that, as the transaction itself was processed in US dollars rather than a foreign currency, the appropriate course of action for affected customer is to dispute the fee directly with their card provider. Although the fee was not imposed by Hella Heels, we refunded it in full as a gesture of goodwill and explained how it can be avoided on future orders by using a standard US bank-issued debit or credit card. Regarding the other points raised, we're proud that the overwhelming majority of our customers have a positive experience with the quality of our products, as reflected in our many positive reviews. While no handmade product is entirely immune from the occasional manufacturing issue, any genuine manufacturing faults are assessed and resolved promptly by our customer service team in line with our warranty policy. With respect to stock availability, despite our best efforts to maintain accurate inventory, occasional discrepancies can occur when fulfilling orders from a busy warehouse. If an item is unexpectedly unavailable, our team will always contact the customer to discuss the available options, including a full refund if preferred. Customers are never required to choose an alternative product. Following the resolution of your own enquiry, you also let us know that you appreciated both the explanation and refund, and kindly praised our customer service agent for her patience and support. Given this, we're disappointed that your review does not reflect the resolution that was reached. We welcome honest feedback based on customers' own experiences and are always committed to resolving any genuine concerns fairly and promptly. Thank you again for your feedback.

Jade Carvalho

AU · 24. Juli 2026

Verifizierte Bewertung

Would literally not shop anywhere else…

Would literally not shop anywhere else for heels or pole related gear - heels are always beautiful and top quality. From ordering to receiving is a smooth process and whole team are legends. Love love love

24. Juli 2026

darra

AU · 8. Juli 2026

Verifizierte Bewertung

We love this shop

We love this shop. Best place to get this footwear. Big fans!

8. Juli 2026

Vlada Onysymchuk

AU · 7. Juli 2026

Verifizierte Bewertung

I love this brand a lot

I love this brand a lot, the shipment was sent super quick in few days, if you have any issues, you can contact the team, they are very efficient and reply you straight away . HIGLY RECOMMENDED

7. Juli 2026

Die Akte

Schuhgeschäft

Antwortet zügig

Typische Antwortzeit unter 7 Tagen. Beantwortet 100 % der negativen Bewertungen.

LandAU
Websitehellaheels.com
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Alternativen zu Hella Heels

Schuhgeschäft-Ranking →

Häufige Fragen zu Hella Heels

Ist Hella Heels seriös?

Hella Heels erreicht aktuell 4,4 von 5 Sternen aus 100 unabhängigen Bewertungen — Gesamturteil „Gut“. Zur Einordnung: Unternehmenssitz: AU. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.

Wie bewerten Kunden Hella Heels?

Kundinnen und Kunden bewerten Hella Heels im Schnitt mit 4,4 von 5 Sternen („Gut“) auf Basis von 100 Bewertungen. 45 davon stammen aus den letzten 12 Monaten.

Welche Alternativen zu Hella Heels gibt es?

Die bestbewerteten Anbieter in der Branche Schuhgeschäft sind Boozt (4,1 von 5), PAVERS (4,9 von 5), I SAW IT FIRST (2,6 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.

Ist das Profil von Hella Heels beansprucht?

Nein. Das Profil von Hella Heels ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Hella Heels hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.

Antwortet Hella Heels auf Bewertungen?

Hella Heels: Antwortet zügig. Typische Antwortzeit unter 7 Tagen.

Kann Hella Heels negative Bewertungen löschen lassen?

Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.

Wir löschen keine Bewertungen.

Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.

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