Bewertung
3,1
Durchschnittlich · von 5 Sternen
Büromöbelhändlerhag-office.com
3,1von 5 · Durchschnittlich
Bewertung
Durchschnittlich · von 5 Sternen
Stimmen
11 in den letzten 12 Monaten
Büromöbelhändler
Anteil 5-Sterne-Bewertungen
Ihre Stimme
Alon Sivan
This is not a review about the product, but the overall experience with the company. This review is written in the end of July. I placed the order at the beginning of April. The item took two months to manufacture and then was shipped using a cheap courier. The order is lost and I haven’t received it yet. Customer service has not resolved the issue and is taking a long time to reply. Overall experience is very bad for such a premium product at a premium price point. Do not recommend.
Andreea Daniela
These chairs have caused me back pain in areas I didn't even know could hurt. I've used many office chairs over the years and not a single one has caused the level of discomfort and pain that these Capisco chair have. Heavily markets these products as "ergonomic," yet they could not provide any evidence for those claims. The customer service was absolutely deplorable. Avoid at all costs!!!
Karma
The customer service, especially Yvan whom I communicated with, was quick, efficient, and kind. They made everything possible to ship a replacement gas lift all the way to Mauritius. It arrived safely, and was easy to install. It was worth the effort to get it working again, as I love this chair.
Adrian Razvan
Absolutely one of the most disappointing products and customer experiences I’ve ever had. The HÅG Capisco is marketed as an ergonomic, premium office chair. In reality, after about two weeks of normal daily use, it caused severe back pain. No matter how I adjusted it or changed positions, the discomfort only got worse. This is not an “adaptation period” — this is a chair that simply does not function as expected in real-world desk work. The whole “ergonomic concept” seems detached from reality. You’re effectively expected to sit in unnatural positions and not use the backrest in a normal way — which completely defeats the purpose of having a backrest at all. Ironically, their own marketing materials show people using it like a normal chair. Customer support was even more frustrating. Instead of addressing the issue, I received repetitive, scripted responses that felt no different than interacting with an automated system. There was no real attempt to take responsibility or provide a meaningful solution — just deflection. For a chair at this price point, this is completely unacceptable. Worse comfort than a basic low-cost chair, combined with a very poor support experience.
Nath
I use my (pink) Capisco daily and i love it.
Typische Antwortzeit unter 24 Stunden.
Für Hag Office liegen bisher 13 öffentliche Bewertungen vor (3,1 von 5) — für ein abschließendes Urteil ist die Datenlage noch dünn. Zur Einordnung: Unternehmenssitz: US, Kontaktdaten liegen offen. Prüfen Sie zusätzlich Impressum und Vertragsbedingungen.
Die bestbewerteten Anbieter in der Branche Büromöbelhändler sind Oak Furnitureland (4,9 von 5), daals (4,1 von 5), Viking Direct (4,3 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Nein. Das Profil von Hag Office ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Hag Office hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Hag Office: Antwortet blitzschnell. Typische Antwortzeit unter 24 Stunden.
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.