Bewertung
2,9
Durchschnittlich · von 5 Sternen
Taschen- und Gepäckfachgeschäftgusti-leather.co.uk
2,9von 5 · Durchschnittlich
Bewertung
Durchschnittlich · von 5 Sternen
Stimmen
6 in den letzten 12 Monaten
Taschen- und Gepäckfachgeschäft
Anteil 5-Sterne-Bewertungen
Ihre Stimme
Sarah Mitten
Had my black Sverre bag for only 3 months and it looks really scruffy. This wasn’t cheap -£50 for a small bag so I expected good quality. I’ve only ever had good quality leather bags so know what to expect. In response to my complaint, I was told that the wear was normal for 3 months and offered a discount on leather conditioner. I’ve treated it as they said, with my own product, and it still looks just as scruffy. Wish I’d checked the reviews before ordering because I’m clearly not alone in being very disappointed. A waste of £50. So disappointing.
Ioana de Bie
I ordered tru zalando one black purse and you send me one saddle for bike. I made retour and I ordered again the same purse and you send me the bullshit saddle. Your employees are so stupid? Twice the same mistake. Check your locations!!! You don't deserve any star.
Viv Humphrey
Once again fabulous company, I don’t understand the negative reviews? My new bag delivered on time from Germany, I’ve been updated along the way via Royal Mail & received a fabulous buffalo bag, now have two backpack & two smaller cross body bags, obviously I must stop ordering, but just love the quality & price from this company!🤗
Terese Walters
I bought two of their Asia carryon bags as gifts. Both were defective. One fell over if you took your hand off it. The wheels fell off the second after the 3rd weekend trip. Gusti Leder refused to honor their warranty when the wheels fell off. They also accepted my review on their website, but refused to publish it. The luggage was pretty, but not functional.
Bernard Cohen
Gusti Leder's customer service turned a simple broken suitcase wheel into a two-month, international, comedic-tragedy, and you should steer clear. My bag hilariously ejected a wheel in the middle of an airport parking lot after just three uses, a clear sign of a defect, yet Gusti’s "helpful" support staff bounced me between contradictory options like it was a passport control queue. This two-month email chain provided so many conflicting answers that I now have more clarity on how the universe was created than I do on Gusti Leder's return policy. After confirming the bag was under warranty, they refused a refund, return, or repair due to "prohibitive customs issues," essentially making their warranty a fun little lie for US based customers. Their initial offer to cover the repair was $23—which I assume is the international cost of a cheap wheel and a single, very brief prayer. Instead of covering the repair, they mailed me two replacement wheels with no instructions and offered a final maximum refund of $60 USD—a gesture that won't even cover half the labor cost quoted by my local repairman (who estimates $200+). Gusti Leder essentially confirmed my bag is covered by a 'warranty' that only covers the cost of disappointment. It's truly a masterclass in how to not honor a guarantee. The moral of the story: If you buy a bag from Gusti, you'd better be a certified cobbler who can fix your own suitcase, because if anything breaks, you'll be footing the bill for their manufacturing defect.
Typische Antwortzeit unter 24 Stunden.
Gusti Leather erreicht aktuell 2,9 von 5 Sternen aus 93 unabhängigen Bewertungen — Gesamturteil „Durchschnittlich“. Zur Einordnung: der Firmensitz (Erich-Schlesinger-Straße 62, 18059 Rostock, Deutschland) ist öffentlich dokumentiert, Kontaktdaten liegen offen. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Kundinnen und Kunden bewerten Gusti Leather im Schnitt mit 2,9 von 5 Sternen („Durchschnittlich“) auf Basis von 93 Bewertungen. 6 davon stammen aus den letzten 12 Monaten.
Gusti Leather hat seinen Sitz in Erich-Schlesinger-Straße 62, 18059 Rostock, Deutschland. Die Angabe stammt aus öffentlichen Quellen und dem Impressum.
Die bestbewerteten Anbieter in der Branche Taschen- und Gepäckfachgeschäft sind I SAW IT FIRST (2,6 von 5), WARDOW (4,9 von 5), The Official ECCO Shop (3,7 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Nein. Das Profil von Gusti Leather ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Gusti Leather hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Gusti Leather: Antwortet blitzschnell. Typische Antwortzeit unter 24 Stunden.
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Öffentliche Registerdaten zu Gusti Leather (Rostock) liegen vor.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.