Bewertung
4,3
Gut · von 5 Sternen
Bekleidungsgeschäftgirlinmind.com
4,3von 5 · Gut
Bewertung
Gut · von 5 Sternen
Stimmen
227 in den letzten 12 Monaten
Bekleidungsgeschäft
Anteil 5-Sterne-Bewertungen
Ihre Stimme
Isabelle L
Bought the black and red floral Danni dress for my cousin's wedding and it arrived when expected and was gorgeous! Got so many compliments and made me feel so pretty, especially as a bigger girly
Nikki Cameron
I bought 4 dresses for a wedding. I kept the yellow one and it was the most flattering comfy dress I’ve worn! Colour was beautiful. Company is really helpful and contactable. I will deffo reorder more! Thanks, Nikki
Katy
The dresses are gorgeous and true to size. The material is lovely too. I had an issue with 1 dress having a slight pull and customer service responded very quickly. They provided a refund for my shipping since there was not an option for replacement . 5 star service and products. Quick delivery. Highly recommend
Kowalik
I wouldn’t even want to provide 1 star. Extremely disappointing customer service and refund experience I am extremely disappointed with my experience with Girl in Mind. I returned all dresses and followed the correct returns process. I provided the Royal Mail tracking information and proof of return, so there is clear evidence that I sent the items back. What has been particularly frustrating is the conflicting information I have received. I have been told that my refund was approved, yet I am still being refused my £88.30 refund. I have repeatedly provided the tracking information and explained the situation, but I continue to be passed around rather than having the issue resolved. I have emailed customer service five times and, due to not receiving adequate responses, I have now had to contact the company through Instagram just to try to get someone to deal with the matter. I have allowed more than enough time for this to be resolved. I should not have to repeatedly chase a refund after returning the items and providing proof. Any issue between the company’s returns system and Royal Mail should not leave me out of pocket. I have now escalated the matter to my bank and the Financial Ombudsman Service and have provided the relevant evidence and correspondence. I am extremely disappointed with how this has been handled. The issue itself could have been resolved very simply, but the lack of communication and conflicting information has made the whole experience unnecessarily stressful. I would strongly recommend improving the customer service and returns process, particularly when customers have clear proof that items have been returned.
Katy
I sent customer service department an email regarding sizes as I wanted to make sure I had ordered the correct size. They responded very quickly & answered my query. I ordered 2 dresses for a wedding & both dresses fitted really well. The cut of the dress was perfect, the colours were exactly like in the picture. Very pleased with both dresses!
Typische Antwortzeit unter 7 Tagen.
Girl In Mind erreicht aktuell 4,3 von 5 Sternen aus 1.085 unabhängigen Bewertungen — Gesamturteil „Gut“. Zur Einordnung: Unternehmenssitz: GB, Kontaktdaten liegen offen. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Kundinnen und Kunden bewerten Girl In Mind im Schnitt mit 4,3 von 5 Sternen („Gut“) auf Basis von 1.085 Bewertungen. 227 davon stammen aus den letzten 12 Monaten.
Die bestbewerteten Anbieter in der Branche Bekleidungsgeschäft sind TeePublic (4,7 von 5), LightInTheBox (1,4 von 5), QVC UK (4,0 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Nein. Das Profil von Girl In Mind ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Girl In Mind hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Girl In Mind: Antwortet zügig. Typische Antwortzeit unter 7 Tagen.
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.