Bewertung
4,6
Hervorragend · von 5 Sternen
Computerspieleladengamerthor.com
4,6von 5 · Hervorragend
Bewertung
Hervorragend · von 5 Sternen
Stimmen
79 in den letzten 12 Monaten
Computerspieleladen
Anteil 5-Sterne-Bewertungen
Ihre Stimme
Eduardo Dávila
I bought the Dead by Daylight Halloween DLC but didn't claim it before the website shut down; I wrote to support, and they haven't replied in exactly 18 days.
Bart
I can see that people are complaining and leaving negative reviews saying that the support does not respond and they've lost their keys so I got a bit worried as well as I bought a couple of keys a year ago that I have not event displayed yet (there were just sittings in my orders). So it happened that I wanted to use them now and noticed that the site is down so I contacted the support and they have responded and sent me my keys which I was able to redeem! This is amazing and I can't wait for the store to be back on line. Possibly people just need a bit more patience before leaving the reviews or possibly they were unavailable for some reason - I got response and my keys in 12 days (after contacting the support). Hopefully people who already left negative feedback already will also get/got their keys now and will revise their feedback (which from my perspective seems unfair). Thank you GAMERTHOR!
River
I have not heard back from support since January until I got an email in February stating there would be a relaunch of the site. I can't access my orders and claim keys I bought, it would have been nice to know the site was going down so I could have at least gotten my games. Edit/update: I recieved my games after another email.
Günther Stein
Hier kann man neue Spiele günstiger als bei Steam kaufen
Andrew
SOLUTION: After about 5 days of no contact, Customer support reached out to me and ensured me that my order was still intact during the process of rebuilding of their site. They gave me a 20 dollar coupon for the inconvenience, and apologized profusely. I couldn't be more satisfied despite the previous disappointment. Thank you, GamerThor! Problem (fixed, but ill keep it up for reference): Ive been a customer of gamerthor for about two years &have generally had good experiences. I even had a previous issue that support handled quickly &professionally. However, in november I, along with others (reviews below mine) pre purchased Resident Evil 9 (RE:requiem) to avoid paying for it later. With the site now completely shut down for weeks & no communication from customer service, I’m left with no access to my purchase & WORSE - no explanation or communication. With the release date approaching (Feb/27/26), I’m now forced to repurchase the game elsewhere... basically paying double. I understand this may be a small team, but a full shutdown without communication, especially during a major release, is extremely heartbreaking. I would gladly update or remove this review if the situation is resolved, but at the moment I’m out $56 and potentially another $60-70 to rebuy the game.
Typische Antwortzeit unter 7 Tagen. Beantwortet 44 % der negativen Bewertungen.
Gamerthor erreicht aktuell 4,6 von 5 Sternen aus 100 unabhängigen Bewertungen — Gesamturteil „Hervorragend“. Zur Einordnung: Unternehmenssitz: Deutschland, Kontaktdaten liegen offen. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Kundinnen und Kunden bewerten Gamerthor im Schnitt mit 4,6 von 5 Sternen („Hervorragend“) auf Basis von 100 Bewertungen. 79 davon stammen aus den letzten 12 Monaten.
Die bestbewerteten Anbieter in der Branche Computerspieleladen sind Eneba (4,0 von 5), Eldorado (4,0 von 5), IGGM (4,6 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Nein. Das Profil von Gamerthor ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Gamerthor hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Gamerthor: Antwortet zügig. Typische Antwortzeit unter 7 Tagen.
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Öffentliche Registerdaten zu Gamerthor liegen vor.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.