Bewertung
2,2
Mangelhaft · von 5 Sternen
Sammlergeschäftfunkoeurope.com
Funko Europe Erfahrungen
2,2von 5 · Mangelhaft
Nicht beansprucht Beanspruchen Antwortet zügig
Stimmen
328
207 in den letzten 12 Monaten
Sammlergeschäft
8%
Anteil 5-Sterne-Bewertungen
Bewertungen (328)
207 in 12 MonatenIhre Stimme
Erfahrung zu Funko Europe schreiben
Kimi Korsman
Verifizierte Bewertung
Mostly positive,But some problems with my orders. And good quality customer service!
I have had some issues with my orders, But they always has been resolved! The customer service was top quality! Kind and understanding help was offered! Also they usually respond quite quickly! I must say that the service that was give to me was good!
0
YZ
Verifizierte Bewertung
Lost Package, Multiple Damaged Pops & Poor Customer Service
I’ve been ordering from Funko for years, but unfortunately my recent experience has been extremely disappointing. In July, I won a lottery for the first time for an exclusive Pop that I was very excited to add to my One Piece collection. On 24 July, I received the tracking information, but there were no further updates for an entire month. After several emails back and forth, Funko eventually told me that they believed the package had been lost in transit. Of course, I was extremely disappointed, especially because this was a limited exclusive that I had specifically won the opportunity to purchase. What disappointed me even more was the lack of empathy from Funko’s customer service. After contacting them again to explain how frustrating this situation was, the only compensation they offered was 15% off a future purchase. I also contacted the shipping intermediary, Landmark Global, myself. Their response made the situation even more concerning: they indicated that the package had apparently never been received from Funko in the first place. This raises serious questions about what actually happened to the shipment. Unfortunately, this is not the first issue I’ve had with Funko. I’ve been a customer for years, but in recent years the overall experience has noticeably declined. I have received multiple Pops with damage, including broken parts, which cannot simply be blamed on the delivery company. As a collector, I expect more from a company like Funko. Collectors are not just buying another generic product — we often spend a lot of time and money building our collections, and exclusive and limited Pops can have significant personal value. The biggest disappointment for me is the customer service. The responses often feel very generic and lack any real understanding of or empathy for collectors and the passion behind the hobby. I would really like to see Funko improve the way it treats its long-time customers and collectors.
0
Deanuvo Channel
Verifizierte Bewertung
If you don't see the email for a…
If you don't see the email for a popular figure that's currently being released, it's likely sold out within a few hours. This is true even for non-limited figures. Of course, you can't pre-order it. First i missed a Dean Winchester funko cuz of that, now missing Leon Kennedy and Albert Wesker figure.
0
Hocus Pocus
Verifizierte Bewertung
Appalling you never get your money back
Appalling, not delivered when it was meant to be, presumed lost, asked for refund, arrived weeks after and was sent back at my own expense because they failed to include any kind of invoice with a return slip despite their website stating that is the return method, send back 31st July, and on the 5th of august they conformed it had been inspected and refund would be processed and to wait 7-10 working days, emailed yesterday to say no refund received, to be told they never processed it - so they lied, then told it was being processed and to wait 3-5 working days, it then appeared as pending on my credit card but has now vanished - I just want my money back, the fact they charge these amounts for what is essentially plastic bags is disgusting but it was a gift, that arrived too late, the process and the customer service are abysmal and the staff just lie, what's the point? I was always polite in all interactions what was the point in saying you did something you didn't intend to do? twice. so I am out of pocket still for the £60 spent as the refund has again not been processed
0
Kirstie
Verifizierte Bewertung
Be careful when using reward codes
Be careful when using codes when going through check out. When redeeming your points code you may get another option pop up saying you can also redeem more points, don't click on it. If you do it will come up with an error saying sorry but you cannot use both codes at once (then why is it an option in the first place?) And then you will lose your points, never to be seen again. I did this and it says on my reward history I have used 2000 points (£10) and £5 in cart for 1000 points. My points never went back on my account due to the error and customer service just kept telling me that I can't use the 2 codes together. Well no s**** Sherlock, most companies would have it set up where if the points aren't used it goes back on to your account.
0
Die Akte
Antwortet zügig
Typische Antwortzeit unter 7 Tagen.
GB
Alternativen zu Funko Europe
Sammlergeschäft-Ranking →Häufige Fragen zu Funko Europe
Ist Funko Europe seriös?
Funko Europe erreicht aktuell 2,2 von 5 Sternen aus 328 unabhängigen Bewertungen — Gesamturteil „Mangelhaft“. Zur Einordnung: Unternehmenssitz: GB. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Wie bewerten Kunden Funko Europe?
Kundinnen und Kunden bewerten Funko Europe im Schnitt mit 2,2 von 5 Sternen („Mangelhaft“) auf Basis von 328 Bewertungen. 207 davon stammen aus den letzten 12 Monaten.
Welche Alternativen zu Funko Europe gibt es?
Die bestbewerteten Anbieter in der Branche Sammlergeschäft sind StockX (4,1 von 5), Modelsport (5,0 von 5), Funko on Wheels (4,6 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Ist das Profil von Funko Europe beansprucht?
Nein. Das Profil von Funko Europe ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Funko Europe hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Antwortet Funko Europe auf Bewertungen?
Funko Europe: Antwortet zügig. Typische Antwortzeit unter 7 Tagen.
Kann Funko Europe negative Bewertungen löschen lassen?
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Wir löschen keine Bewertungen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.