Bewertung
4,0
Gut · von 5 Sternen
Kosmetikproduktanbieterfraicheur.com
4,0von 5 · Gut
Bewertung
Gut · von 5 Sternen
Stimmen
2 in den letzten 12 Monaten
Kosmetikproduktanbieter
Anteil 5-Sterne-Bewertungen
Ihre Stimme
Ashlea Roche
SCAM AVOID!!! I would strongly advise avoiding this company. I ordered a specific product (blue ice globes) and received a completely different colour. When I contacted the company, instead of resolving the issue, they claimed I had ordered a different version and provided a receipt with an incorrect date that does not match my original order confirmation. Despite providing clear proof of what I ordered, they have refused to take responsibility or offer a replacement or refund. This has been a very frustrating experience, especially as the items were purchased for my workplace and are now unusable due to being the wrong colour. Poor customer service and lack of accountability. I would not recommend & they took over a month to arrive!
Anonym
I should have read the reviews to save myself money and frustration. The company uses some highly dubious delivery company (Speedx) which, upon review, also has horrible customer stories. My shipment has been “en route” for a month now, inside the US. Clearly it has been lost but Fraicheur basically advised that’s not their problem. No refund, even though it is their choice to use the cheapest delivery service - not the customer’s. I purchased what I needed from another company and it was promptly delivered by a reputable service.
Gary
Excellent quality products from the ice globes to the gua sha
LTY
Similar experience with other reviews on here. They added extra face masks to my order and charged me without my consent m neither could i review the order before they charged me. The face masks cost even more than the items i actually ordered, the ice globes. When i contact customer support they kept offering other options, instead of refunding/modifying the order. After having to repeat myself 2 times that i only want to cancel the face masks, they say it is no longer possible since the package is shipped. Now they only offer the option of returning the masks, but i have to pay for the (expensive) international shipping fee myself. Update: I got my refund eventually, but it took 3 months
Richard d souza
This company is complete scam until last week my order was supposedly to be delivered between 18-26th and i could track it until it reached Dubai. Today when i did the tracking there is a website issue and no information is available about my order. Please do not buy from this company and get scammed. I am going to write to my credit card provider to seek reimbursement of my money which was taken away by them.
Typische Antwortzeit unter 24 Stunden. Beantwortet 100 % der negativen Bewertungen.
Laut Impressum
Fraicheur erreicht aktuell 4,0 von 5 Sternen aus 88 unabhängigen Bewertungen — Gesamturteil „Gut“. Zur Einordnung: Unternehmenssitz: US, Kontaktdaten liegen offen. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Kundinnen und Kunden bewerten Fraicheur im Schnitt mit 4,0 von 5 Sternen („Gut“) auf Basis von 88 Bewertungen. 2 davon stammen aus den letzten 12 Monaten.
Die bestbewerteten Anbieter in der Branche Kosmetikproduktanbieter sind LOOKFANTASTIC (4,5 von 5), QVC Deutschland (4,3 von 5), The Perfume Shop (4,8 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Nein. Das Profil von Fraicheur ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Fraicheur hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Fraicheur: Antwortet blitzschnell. Typische Antwortzeit unter 24 Stunden.
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.