Bewertung
4,1
Gut · von 5 Sternen
FluentPet Erfahrungen
4,1von 5 · Gut
Nicht beansprucht Beanspruchen Antwortet blitzschnell
Stimmen
100
6 in den letzten 12 Monaten
Unternehmen
65%
Anteil 5-Sterne-Bewertungen
Bewertungen (100)
6 in 12 MonatenIhre Stimme
Erfahrung zu FluentPet schreiben
S.B
Verifizierte Bewertung
Die Verbindung funktioniert sehr…
Die Verbindung funktioniert sehr unzuverlässig. Trotz bestätigter Kopplung in der App wird oft keine Verbindung angezeigt. Das Produkt wirkt insgesamt billig verarbeitet – es gibt deutlich bessere Sprachboards auf dem Markt. Zudem werden einzelne Elemente nicht in die Schweiz geliefert, was sehr unpraktisch ist. Für diesen Preis ist die Qualität enttäuschend. Meiner Meinung nach das Geld nicht wert.
0
SF
Verifizierte Bewertung
The product is fine - the service is lousy
The product is fine, although the quiz is very generic. Understandable, but the suggested set turned out to not be the best for my house The main problem I have is "Pam", the customer service Rep. One of my recent interactions with her, I asked to change my email address (as there is no way to do it yourself) and instead she made a brand new account and then deactivated my old account. My old email address continued to receive messages and my new one did not. This new account had none of my information, no saved addresses, no purchase history. When I inquired why, I was told that they could "Merge" these two accounts. I wanted you to change my email address, not create a new account. Yes, merge. The Customer Service is beyond sub-par. The product is good, but if you have issues, you are better off throwing it in the trash and either buying new or finding a different company
0
Kelly McCarthy
Verifizierte Bewertung
My buttons didn’t work
I had some issues with 5 of the buttons when I first started using them. The support staff was wonderful and very informative. They offered to help by replacing the batteries or if needed sending new buttons. They were very patient with me while I tried to figure out how to send them a video. In the end I was able to get the buttons to work. I love how responsive their team was to my question and how willing to help me they were.
0
John M.
Verifizierte Bewertung
No Way to Leave A Review???
I've been buying from FluentPet for a few months, and never had many issues with them, so I haven't had the misfortune of battling with customer support - until now. Bought a couple of their plastic frame piece sets since they were sturdier and appeared to snap together, despite them being more expensive than the foam frame piece sets. Upon receiving and installing them, I've found that they don't really snap together, and fall apart very easily. And when I checked the FluentPet website to leave a poor review... there is absolutely nowhere on the site to actually do so. Each product is decorated with four and five star reviews and testimonials, but there is seemingly no way to actually submit reviews. Very disappointing given how expensive they are, and they can't even be bothered to set up an actual review UI on their website. EDIT: There seems to be no way to reply to the company's response, so I'll state here that while there have been abundant emails requesting reviews for other products I've ordered, there have been absolutely no emails sent in regards to the product I've had problems with, in my spam folder or otherwise. Given the number of emails I've been inundated with in regards to leaving reviews for previous orders, but a conspicuous absence of emails relating to the plastic frame pieces, I personally find that rather odd. Additionally, given the excessive emails I have received from both FluentPet's marketing and support, while ignoring my attempts to contact them directly in regards to leaving a review, FluentPet absolutely DOES have my contact information, and has not reached out to me on this matter aside from publicly on this website.
0
Audre Wade
Verifizierte Bewertung
Excellent Support Team!
Domino is learning really quickly. When it came to the two weeks mark we went to add her 7th and 8th button but, alas, the app wouldn't prompt the "next" option for me to record the sound for the button. I figured disconnecting and then reconnecting the base would fix this, but to my dismay the base wouldn't connect to the wifi! Frustrated and saddened by the unexpected halt in Domino's learning, I messaged the support team using the "🎧 help" option in the app and explained the situation. They responded quickly and kept me updated throughout the week while developers created an update to fix the issue. As soon as an update was available they let me know and everything has worked smoothly since. I'm very happy with the service I have received and will continue to sing then praises. Thank you for all of your hard work, FluentPet team!
0
Die Akte
Antwortet blitzschnell
Typische Antwortzeit unter 24 Stunden. Beantwortet 75 % der negativen Bewertungen.
Häufige Fragen zu FluentPet
Ist FluentPet seriös?
FluentPet erreicht aktuell 4,1 von 5 Sternen aus 100 unabhängigen Bewertungen — Gesamturteil „Gut“. Zur Einordnung: der Firmensitz (302 Washington St., #150-3668, 92103 San Diego, US) ist öffentlich dokumentiert, Kontaktdaten liegen offen. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Wie bewerten Kunden FluentPet?
Kundinnen und Kunden bewerten FluentPet im Schnitt mit 4,1 von 5 Sternen („Gut“) auf Basis von 100 Bewertungen. 6 davon stammen aus den letzten 12 Monaten.
Wo hat FluentPet seinen Sitz?
FluentPet hat seinen Sitz in 302 Washington St., #150-3668, 92103 San Diego, US. Die Angabe stammt aus öffentlichen Quellen und dem Impressum.
Ist das Profil von FluentPet beansprucht?
Nein. Das Profil von FluentPet ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann FluentPet hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Antwortet FluentPet auf Bewertungen?
FluentPet: Antwortet blitzschnell. Typische Antwortzeit unter 24 Stunden.
Kann FluentPet negative Bewertungen löschen lassen?
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Wir löschen keine Bewertungen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.