Bewertung
4,1
Gut · von 5 Sternen
Floyd Erfahrungen
4,1von 5 · Gut
Nicht beansprucht Beanspruchen Antwortet blitzschnell
Stimmen
17
7 in den letzten 12 Monaten
Koffergeschäft
71%
Anteil 5-Sterne-Bewertungen
Bewertungen (17)
7 in 12 MonatenIhre Stimme
Erfahrung zu Floyd schreiben
Edward
Verifizierte Bewertung
Best Customer Care
If you’re looking for a stylish, durable and super smooth maneuver suitcase, I highly recommended Floyd. The most important is they have the best customer care service. I recently travel long haul connecting flight with the suitcase, after it came out from the luggage belt at arrival hall, one of the wheels set is missing. I tried to report damage luggage with the airline, but it’s been more than a week and all I have received is a notice email for filing the report. Since I need to use the suitcase again soon, I decided to write an email to Floyd about this incident, I received a follow up email right away and request to provide some information. After I provided the information, a replacement wheels set was sent to me the next day with detail installation instructions video!!! How amazing is that!!! It truly save me tones of energy and time. Special thanks to Oya who has been great helping me.
0
Mike Schwede
Verifizierte Bewertung
Geile Koffer, mieser E-Commerce
Zum einen ging es sehr lange bis der Koffer versendet wurde. Freitagmorgen bestellt. Dann ging nichts, Samstags, scheint man auch nicht zu arbeiten. Zum anderen berechnet Floyd nicht die gesamten Kosten beim Check-out (DDP) wie heutzutage üblich, selbst bei Hobby Online Shops. Sprich man bekommt als Empfänger überraschende Steuerrechnungen von UPS. Im grossen und ganzen: geile Koffer aber ihr E-Commerce ist höchst unprofessionell.
0
Traveler
Verifizierte Bewertung
FLOYD BOLD LUGGAGE - Durable, Perfect Size & Worth Every Penny!
OK, reviews are important and now that we have traveled a couple of times with our FLOYD BOLD - I feel comfortable leaving an honest thorough review. I overpacked. If you overpack and forget to lock with code - it will open during transit. However, I would like to mention that the full zip interior will keep EVERYTHING intact and safely within. Although my FLOYD was open on the conveyor belt the first time, not butterflied - just open, I lost nothing and all was as I had packed it. Having better learned max capacity, and NOT to overpack.... Our next trip was SUCCESS! My FLOYD BOLD closed with ease; I locked it perfectly with code * it opened for me when I put in my code. NO ISSUES. In fact, everything was tightly packed with a little wiggle room to spare! the zip lining on both sides of this luggage is phenomenal. I love this feature! To note, the material inside of the luggage is very durable. Now that my BOLD has traveled abroad and far, we can see the scratches and dings on its shell - BUT NO CRACKS ANYWHERE. I want to take a moment to discuss its wheels. They do in fact look like the wheels that I roller skated on as a child. However, they are thicker and clearly built to last. When the luggage is upright and I am rolling it along through the airport OR outside sidewalk areas, I cannot believe how easy it glides along! I don't know about you but having to drag an already impossibly heavy luggage through an airport or around outdoors is taxing. With this FLOYD, I walk along and it just glides! I did order a pack of extra wheels. I just thought it would be smart to have them on hand, just in case. They are undamaged thus far. I am 100% satisfied with our purchase. By the way, as far as aesthetics - because I definitely like things to look nice (if there is a choice for uniqueness). I love that it is Pacific Blue with RED wheels. I can see it on the conveyor belt from a distance - which I love! Highly recommend this product.
0
Scott Pitman
Verifizierte Bewertung
I am a huge Floyd fan
I am a huge Floyd fan. We have made multiple purchases and have never been disappointed. We have traveled all over Europe multiple times with our trunks and carry on bags, receiving compliments on our bags at every stop. BUT, the big story is that our n our current Europe trip, the airline broke my trunk as I arrived in Amsterdam. I reached out to the Floyd team and they immediately responded and sent me the necessary parts to repair my bag in a matter of days. They turned a very bad situation into a great experience, and created a life Raving Fan!
0
Larry Cardenas
Verifizierte Bewertung
Floyd suitcases over any other brand!
I’ve owned three Floyd suitcases over the past five years, and I can confidently say this is one of the best luggage brands I’ve ever invested in. I travel frequently, and no matter where I go, my Floyd luggage stands out in the best way possible. The design is clean, bold, and incredibly aesthetic. The wheels alone grab attention everywhere I travel. People notice them immediately. Beyond the look, the quality holds up. These suitcases are built for real travel, not just style. I fully stand by the product, the brand, and the unique fashion-forward identity Floyd has created in the luggage space. Recently, I had an issue with one of my suitcases and needed to use their lifetime warranty. The experience exceeded expectations. The issue was resolved quickly and efficiently, faster than any customer service experience I’ve had with a product company in the United States, and Floyd isn’t even based here. That says a lot. Special thanks to Oya from customer service for being extremely helpful and professional throughout the process. If you travel often and want luggage that combines durability, standout design, and a company that truly stands behind its product, Floyd is absolutely worth the investment. I highly recommend it.
0
Die Akte
Antwortet blitzschnell
Typische Antwortzeit unter 24 Stunden.
Bernd Georgi, Horst Kern Laut Impressum
DE322929231 Laut Impressum
Alternativen zu Floyd
Koffergeschäft-Ranking →Häufige Fragen zu Floyd
Ist Floyd seriös?
Für Floyd liegen bisher 17 öffentliche Bewertungen vor (4,1 von 5) — für ein abschließendes Urteil ist die Datenlage noch dünn. Zur Einordnung: der Firmensitz (Frei-Otto-Str. 6, 80797 München, US) ist öffentlich dokumentiert, Kontaktdaten liegen offen. Prüfen Sie zusätzlich Impressum und Vertragsbedingungen.
Wo hat Floyd seinen Sitz?
Floyd hat seinen Sitz in Frei-Otto-Str. 6, 80797 München, US. Die Angabe stammt aus öffentlichen Quellen und dem Impressum.
Welche Alternativen zu Floyd gibt es?
Die bestbewerteten Anbieter in der Branche Koffergeschäft sind WARDOW (4,9 von 5), ANWB Webwinkel (4,5 von 5), NEYE (4,7 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Ist das Profil von Floyd beansprucht?
Nein. Das Profil von Floyd ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Floyd hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Antwortet Floyd auf Bewertungen?
Floyd: Antwortet blitzschnell. Typische Antwortzeit unter 24 Stunden.
Kann Floyd negative Bewertungen löschen lassen?
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Wir löschen keine Bewertungen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.