Bewertung
2,2
Mangelhaft · von 5 Sternen
Kfz-Ersatzteilgeschäftfitcamx.com
Fitcamx Erfahrungen
2,2von 5 · Mangelhaft
Nicht beansprucht Beanspruchen Antwortet blitzschnell
Stimmen
90
45 in den letzten 12 Monaten
Kfz-Ersatzteilgeschäft
23%
Anteil 5-Sterne-Bewertungen
Bewertungen (90)
45 in 12 MonatenIhre Stimme
Erfahrung zu Fitcamx schreiben
Hackenbacker
Verifizierte Bewertung
Great concept, poor execution and even poorer service
I don't like unsightly wires and thought this custom unit would be perfect for my Range Rover Vogue. I purchased directly from their own site and the unit arrived within 5 days, which was as expected. It was also exactly the correct housing so I was confident the fitting would be easy. How wrong I was! The adapter lead was supposed to plug into the dimming mirror socket but the fitting video was for a Range Rover Velar which is different to my car. The socket was not where they said it was so I contacted 'support' who insultingly told me my car does not have a dimming mirror. I'm an engineer and I know it has one. So I dismantled the mirror housing and there was the socket - just not in the place they said it was. By now I was convinced their 'support' didn't know what they were talking about so did my own research and connected it to the right socket. All the lights came on and it worked fine so I installed the unit and replaced all the trim - an hour's work. When I turned on the ignition this time the camera was dead. Frustrated, I took everything apart again and uninstalled the unit only to find that it was indeed dead. Obviously, I checked and re-checked all the connections and they were sound. The unit had definitely died. When I asked for a refund as the goods were clearly not fit for purpose the company flatly refused to believe it was faulty - instead accusing me of installing it incorrectly. As I say, I am an engineer and take great care to do everything in a controlled and linear fashion, so feel grossly insulted by their intransigent and instantly judgemental attitude. What could have been a good product and experience descended into a painful, time-consuming farce. I am now instituting a chargeback via my card provider. Lastly, I was taken in by the glowing reviews on their website, yet as others have commented, FitcamX censor these. I only wish I'd visited first!
0
Jimmy
Verifizierte Bewertung
Jeg har fået nogle problemer med…
Jeg har fået nogle problemer med kameraet men meget hjælpsomme kundeservice fik løs det hele med at sende en ny kamera og deres support har været meget hurtigt til at svare hver gang jeg har henvendt mig til dem.
0
Rex Yuen
Verifizierte Bewertung
The most shocking
I purchased this expensive camera for peace of mind, but it completely failed me when an incident actually occurred. The footage was missing, and the company admitted the lens was completely broken and blurry. Because it is just past the 1-year warranty period, they refused to give a refund and tried to make me pay a $20 shipping fee just to send me another unreliable replacement.But here is the most alarming part: If you never check your video files daily, how do you know if the camera broke within a year or after a year?This camera features:❌ NO warning screens❌ NO system error codes❌ NO audio alerts to notify you when the hardware failsIt is entirely possible this lens broke months ago while it was still well within the one-year warranty period. I only discovered it was broken because I finally needed the footage for an actual incident and found out it failed when it mattered most.Paying $300 should guarantee premium quality and reliable evidence. Instead, it buys a silent failure that leaves you completely unprotected. Avoid this company at all costs!
0
Ahmed T
Verifizierte Bewertung
1 Star
1 Star I cannot recommend FitcamX. My car was hit while the dashcam was powered, but when I needed the footage most, it was nowhere to be found. I could not locate or recover any recording of the incident. The whole purpose of a dashcam is to capture accidents. If it fails at the one moment it is supposed to work, then it is not a reliable product. This has left me without evidence of what happened. Based on my experience, I have completely lost trust in FitcamX and would not recommend it to anyone looking for a dependable dashcam.
0
Sean McPartland
Verifizierte Bewertung
Stay well clear!!
Stay well clear!!! Absolutely appalling service. I have a Jaguar F Pace and ordered the camera for it with the correct year. They sent me the wrong part with instructions for a Range Rover Velar. When I tried to return they said I didn’t respond to an email asking for photos which I didn’t receive. Will not replace unless I pay for excessive carriage charges. Comunicating with them is like a broken record.
0
Die Akte
Antwortet blitzschnell
Typische Antwortzeit unter 24 Stunden.
US
Alternativen zu Fitcamx
Kfz-Ersatzteilgeschäft-Ranking →Häufige Fragen zu Fitcamx
Ist Fitcamx seriös?
Fitcamx erreicht aktuell 2,2 von 5 Sternen aus 90 unabhängigen Bewertungen — Gesamturteil „Mangelhaft“. Zur Einordnung: Unternehmenssitz: US. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Wie bewerten Kunden Fitcamx?
Kundinnen und Kunden bewerten Fitcamx im Schnitt mit 2,2 von 5 Sternen („Mangelhaft“) auf Basis von 90 Bewertungen. 45 davon stammen aus den letzten 12 Monaten.
Welche Alternativen zu Fitcamx gibt es?
Die bestbewerteten Anbieter in der Branche Kfz-Ersatzteilgeschäft sind Oscaro (3,8 von 5), Thansen (4,2 von 5), Mister Auto (3,3 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Ist das Profil von Fitcamx beansprucht?
Nein. Das Profil von Fitcamx ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Fitcamx hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Antwortet Fitcamx auf Bewertungen?
Fitcamx: Antwortet blitzschnell. Typische Antwortzeit unter 24 Stunden.
Kann Fitcamx negative Bewertungen löschen lassen?
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Wir löschen keine Bewertungen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.