Bewertung
3,3
Durchschnittlich · von 5 Sternen
3,3von 5 · Durchschnittlich
Bewertung
Durchschnittlich · von 5 Sternen
Stimmen
5 in den letzten 12 Monaten
Bekleidungsgeschäft
Anteil 5-Sterne-Bewertungen
Ihre Stimme
Lena Herzig
Love their bikinis + one pieces! Excellent quality! Been wearing my pieces for years now and no colour fading at all!
Emily
Ordered off FAE for the first time last week and I'm so impressed with the quality of the pieces. They feel really thick and expensive, you can immediately tell the quality is great. The fit is exactly what I was hoping too. I accidentally put in the wrong delivery address, and customer service was super sweet and helped me fix the problem.
Stef
I placed an online order expecting it to take at least 10 days to arrive NOT to be shipped. I saw that it was not shipped for 4 full days so I emailed requesting a refund as I knew I won’t get it on time for my holiday. Literally within an hour I saw they shipped it. Basically the whole effort is so that I don’t get a refund. The international shipping costs is absolutely astronomical. I have no idea of the quality but whatever it is I won’t be able to return it as I would have to pay for that and id end up paying more than the things even cost! Never. Again. Ever!
Μελίνα Βάνα
It's the second time I placed an order and exactly the same disturbing experience occurred! My order was shipped to an entirely different country, despite Greece clearly being stated as the destination and topping that, the status of my delivery CLAIMED TO BE DELIVERED!! I later found out, after multiple conversations with the customer support of FedEx, that parcel had been returned to their warehouse due to some of my address details being written in Greek — something I was never contacted about beforehand. And of course neither had I received a refund.... If I hadn't contacted FedEx I would not have been notified about the whole incident AT ALL!! Customer support at FAE replied once to my emails, asked me to resend my address in English (which I did immediately), and I requested that the parcel be resent. Since then, I have received no response at all — not to my follow-up email, not to my reminder. And It's been over a month this has occurred! At this point, I have no package, no refund, and no communication. The lack of professionalism, accountability, and basic customer care is unacceptable. Mistakes can happen, but being ignored after fully cooperating is not acceptable for any serious business. I strongly advise others to think twice before ordering, especially if you are an international customer. If something goes wrong, you may be left chasing your money with no response at all.
BreaksConsensus
Fae House only offers exchanges, not refunds, so I followed their policy and shipped my item back. The package was delivered to them on November 5—I verified the tracking and sent them the proof. It is now November 26, and I have heard absolutely nothing. I’ve emailed multiple times and used the contact form on their website, and they have not acknowledged my exchange request or the returned item. Because they only provide store credit, I was expecting to receive it in a timely manner so I could use the Black Friday promotions. Instead, the complete lack of response means I’ve missed those deals entirely. At this point, I’m going to have to dispute the charge with my credit card company just to recover my money. This level of non-communication is unacceptable, and I cannot recommend shopping with Fae House based on this experience.
FAE erreicht aktuell 3,3 von 5 Sternen aus 88 unabhängigen Bewertungen — Gesamturteil „Durchschnittlich“. Zur Einordnung: Unternehmenssitz: US. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Kundinnen und Kunden bewerten FAE im Schnitt mit 3,3 von 5 Sternen („Durchschnittlich“) auf Basis von 88 Bewertungen. 5 davon stammen aus den letzten 12 Monaten.
Die bestbewerteten Anbieter in der Branche Bekleidungsgeschäft sind TeePublic (4,7 von 5), LightInTheBox (1,4 von 5), QVC UK (4,0 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Nein. Das Profil von FAE ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann FAE hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
FAE lässt Bewertungen unbeantwortet. Keine Antwort innerhalb von 30 Tagen.
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.