Bewertung
1,3
Schlecht · von 5 Sternen
Transportunternehmenexpressone.bg
Expressone Erfahrungen
1,3von 5 · Schlecht
Nicht beansprucht Beanspruchen Antwortet blitzschnell
Stimmen
54
29 in den letzten 12 Monaten
Transportunternehmen
2%
Anteil 5-Sterne-Bewertungen
Bewertungen (54)
29 in 12 MonatenIhre Stimme
Erfahrung zu Expressone schreiben
Kiyoshi Markey
Verifizierte Bewertung
Turbo garbage courier service.
I genuinely despise this courier company. Express One is, without exaggeration, the most consistently incompetent and unreliable service I have ever had the displeasure of dealing with. I can barely put into words just how much I hate this company. For almost every single package I have ever had “delivered” by them, the first two supposed delivery attempts involve absolutely nothing. They don't call the intercom, they don't knock, they don't contact me—nothing. The package simply gets marked as “attempted delivery” anyway. Usually, they only bother making an actual attempt on the third day, and even that isn't guaranteed. On some occasions, I have eventually had to collect the package from a parcel locker or post office several days later because they couldn't even manage that. My most recent experience somehow managed to be even worse. The driver actually called through the intercom and entered the building. I then physically watched her from the top floor as she refused to walk up the stairs to deliver the package and left the building. She didn't even attempt to come upstairs. She then proceeded to ignore my calls for the rest of the day. Because of this completely pathetic excuse for a delivery service, I had to travel 3 kilometres to a post office and collect my package myself almost a week later. At this point, seeing “Express One” as the courier for a package genuinely ruins my day. I have absolutely no confidence that my package will actually be delivered, regardless of how many times their tracking system claims an “attempt” was made. If you have the option, avoid this company at all costs. Reroute your package to a nearby locker, choose a different courier, or do literally anything you can to avoid having Express One handle it. I would rather pay extra for another courier than deal with these absolute drooling morons again. Absolutely atrocious company.
0
S. N.
Verifizierte Bewertung
Never even tried to deliver
Ordered something to my apartment on the 9th floor, building has two elevators, no big deal. Nowhere during checkout did it say ExpressOne won't deliver to the door. Courier calls me, asks weird vague questions about my address, then tells me they "don't go up to apartments". I said I couldn't come down right then and he claims there's nowhere to park which is a total lie, it was the middle of August, street was basically empty. He just hangs up and marks it as failed delivery. Called support, they said usually they just send it back to the sender, but the rep would "look into it" and call me back. Never did. Parcel was already returned the next morning before she even called. Retailer sent it again. Second time they didn't even bother calling or ringing the buzzer. He just marked it received, then in warehouse, then returned to sender, all within like 4 hours. No contact at all. If you have mobility issues or honestly just don't feel like explaining your life to a courier over the phone, good luck because apparently that's what it takes to get your package here. Avoid if you can choose a different courier.
0
Vera Zaharieva
Verifizierte Bewertung
Try to avoid them, if you can!
Try to avoid them, if you can! They left me hanging all day long waiting for a package, without even calling to warn that they would not manage to deliver it. The tracking is not reliable. Nor any customer support. The bad experience was not once, but almost every time.
0
Nadia Nicolova
Verifizierte Bewertung
I don't recommend them to anyone.
I don't recommend them to anyone.Package from AliExpress sitting at delivery center for 5 days. 📦 Tracking system showing false information that they are still expecting the package.📦 🙄 Phone calls completely ignored multiple times .📞 Zero communication or updates. 🔇 And apparently a known pattern of false delivery attempts. 😤
0
Eli Malezanova
Verifizierte Bewertung
Extremely unreliable company with…
Extremely unreliable company with terrible service. I've been waiting for my package for more than two weeks, the status hasn't changed and when I try to call no one answers. The same thing happened to my friend last week. When her package finally arrived it was delivered to a random office instead of her address like she requested. This company is so unprofessional and unreliable, it's not only hurting customers but also businesses that people try to order products from.
0
Die Akte
TransportunternehmenTransport- und VersandserviceKurierdienstLogistikdienstKurier- und LieferdienstVersandservice
Antwortet blitzschnell
Typische Antwortzeit unter 24 Stunden.
BG
Alternativen zu Expressone
Transportunternehmen-Ranking →Häufige Fragen zu Expressone
Ist Expressone seriös?
Expressone erreicht aktuell 1,3 von 5 Sternen aus 54 unabhängigen Bewertungen — Gesamturteil „Schlecht“. Zur Einordnung: Unternehmenssitz: BG, Kontaktdaten liegen offen. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Wie bewerten Kunden Expressone?
Kundinnen und Kunden bewerten Expressone im Schnitt mit 1,3 von 5 Sternen („Schlecht“) auf Basis von 54 Bewertungen. 29 davon stammen aus den letzten 12 Monaten.
Welche Alternativen zu Expressone gibt es?
Die bestbewerteten Anbieter in der Branche Transportunternehmen sind Yodel by InPost (2,1 von 5), APC (4,4 von 5), Chronopost (3,5 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Ist das Profil von Expressone beansprucht?
Nein. Das Profil von Expressone ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Expressone hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Antwortet Expressone auf Bewertungen?
Expressone: Antwortet blitzschnell. Typische Antwortzeit unter 24 Stunden.
Kann Expressone negative Bewertungen löschen lassen?
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Wir löschen keine Bewertungen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.