Bewertung
2,4
Mangelhaft · von 5 Sternen
Evofitness Erfahrungen
2,4von 5 · Mangelhaft
Nicht beansprucht Beanspruchen Antwortet blitzschnell
Stimmen
3
3 in den letzten 12 Monaten
Fitnessprogramm
0%
Anteil 5-Sterne-Bewertungen
Bewertungen (3)
3 in 12 MonatenIhre Stimme
Erfahrung zu Evofitness schreiben
Yasmin Bresciani
Verifizierte Bewertung
I had a very disappointing experience…
I had a very disappointing experience with EVO Fitness. I signed up for the 7-day free trial on Saturday, 25 July, believing I had until Saturday, 1 August to cancel. I even set a reminder on my phone for that date. However, EVO counts the day you sign up as Day 1 of the trial, which was not obvious to me. By the time I cancelled on 1 August, my trial had already been converted into a paid membership. What shocked me even more was the cancellation policy. I wasn't just charged for the remaining days of August—I was also charged for the entire month of September. Even though I cancelled on 1 August, my membership continues until 30 September, meaning I'm paying for almost 60 days of membership that I never intended to use. I contacted customer support immediately, explained that it was an honest misunderstanding, and they even acknowledged that it was. Despite that, they refused to make any exception or offer any goodwill solution. I don't even live in Switzerland yet. I signed up because I'm moving there in the coming months, and EVO was one of the gyms I was seriously considering joining permanently. Unfortunately, this experience has completely changed my opinion. While I accept that I misunderstood how the trial period was counted, charging a customer for nearly two months after they cancelled on the first day of the month is, in my opinion, completely unreasonable and disproportionate. It feels less like a customer-focused policy and more like a trap designed to maximise charges from honest mistakes. I would strongly encourage anyone considering the free trial to cancel at least one day earlier than you think is necessary. Otherwise, a simple misunderstanding could end up costing you almost two months of membership fees. This experience has left me feeling extremely disappointed. I understand companies have terms and conditions, but customer service also involves using common sense and showing flexibility when someone makes an honest mistake. Unfortunately, I found none of that here.
0
Reviewer
Verifizierte Bewertung
BE CAREFUL with the “free months” and…
BE CAREFUL with the “free months” and “No Commitment” membership. I’m a visual person: show me big bold Instagram text saying “2 MONTHS FREE” and “NO COMMITMENT,” and that’s what my brain files away. Naively, I assumed two months meant… two months, and no commitment meant… no commitment. Well, EVO is not your standard Tinder match. One date and you’re hooked for two months. Turns out the small print says “up to” two months, and “No Commitment” apparently means you’ll still be charged for the cancellation month and the following month. So if you join for the free months, best cancel on day one — perhaps from the treadmill, for dramatic effect. Unless you genuinely love gyms, crack . But maybe choose one with fewer flashy bold ads and slightly less legal gymnastics. Customer service recites the T&Cs like a prayer: devout, repetitive, and entirely untroubled by the sins of the marketing department. Read the small print very carefully before signing up.
0
Per Torstein Haugen
Verifizierte Bewertung
Strict policies, but no flexibility for real-life situations
I’m disappointed with EVO Fitness’ customer service and how my case was handled. I joined EVO during a short, temporary stay in Zurich related to my studies and used the gym only 2 times in November and 4times in December. I have since moved permanently back to Norway, and my account clearly shows zero usage after leaving Switzerland. Despite explaining this clearly, EVO refused any refund or goodwill solution and referred strictly to their policy. As a result, I am required to pay for two additional full months of membership that I physically cannot use. During the limited time I did use the gym, the experience was also below expectations. The free-weight area was often poorly organized, with weights not placed back properly at squat racks, frequent queues for machines, and some equipment being out of order or requiring manual resets due to the lack of on-site staff. This further reduced the practical value of the membership during my short stay. I understand and accept that I agreed to the terms and that I should have read them more carefully. However, I expected EVO to look at the actual circumstances — minimal usage, student status, and relocation abroad — rather than hiding entirely behind policy with no flexibility whatsoever The gym itself is decent, but the lack of case-by-case consideration makes this a costly and frustrating experience, especially for students or short-term residents.
0
Die Akte
Antwortet blitzschnell
Typische Antwortzeit unter 24 Stunden.
Elad Hasfari Laut Impressum
CHE-134.542.771 Laut Impressum
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Ist Evofitness seriös?
Für Evofitness liegen bisher 3 öffentliche Bewertungen vor (2,4 von 5) — für ein abschließendes Urteil ist die Datenlage noch dünn. Zur Einordnung: Unternehmenssitz: Schweiz. Prüfen Sie zusätzlich Impressum und Vertragsbedingungen.
Welche Alternativen zu Evofitness gibt es?
Die bestbewerteten Anbieter in der Branche Fitnessprogramm sind Planet Fitness (2,4 von 5), Zumba (4,8 von 5), Sportstech (sportstech.de) (4,4 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Ist das Profil von Evofitness beansprucht?
Nein. Das Profil von Evofitness ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Evofitness hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Antwortet Evofitness auf Bewertungen?
Evofitness: Antwortet blitzschnell. Typische Antwortzeit unter 24 Stunden.
Kann Evofitness negative Bewertungen löschen lassen?
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Wo ist Evofitness im Handelsregister eingetragen?
Öffentliche Registerdaten zu Evofitness sind über das Zefix einsehbar.
Wir löschen keine Bewertungen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.