Bewertung
2,4
Mangelhaft · von 5 Sternen
2,4von 5 · Mangelhaft
Bewertung
Mangelhaft · von 5 Sternen
Stimmen
23 in den letzten 12 Monaten
Schuhgroßhändler
Anteil 5-Sterne-Bewertungen
Ihre Stimme
shannon mcalpine
Truly the worst customer service I have ever received!!! A family member purchased EVERAU slippers for me for my birthday this year and there is a clear manufacturing issue with them. The place we purchased them online from told us to reach out to EVERAU and we were told that they would handle our warranty claim. Instead Jade kept sending scripture from the Consumer Act to me instead of even reading my email. When I asked simply for my issue to be escalated she said that she is closing this issue off and not responding again. I became a EVERAU customer 10 days ago.. what a great experience to be cut off from any customer support right from the get go. I supplied proof of purchase and photos of the fault and still no support. Jade on their customer service team seriously needs some training on how to genuinely be a decent person. Instead, she is rude, doesn’t read things properly and sends the same copy and pasted email over and over again instead of actually taking the time to give customer service. I would not recommend buying from this company unless you want nonexistent support and shoes with a manufacturing fault.
Charlie
I’ve bought shoes from them and the sole has disconnected on the first ones than they sent me a replacement and the same thing has happened they were hardly worn and I said that to them when I re-emailed them, but they pretty much told me that it was my fault and did not offer a refund. DO NOT BUY
Bryan Cooke
My wife has purchased two Ugg boot “style” shoes and wishes to return them. These were purchased she thought from Debenhams in the UK,however they seem to be from the subsidiary for which I am writing this review now. All I can say is how hard is it to reply to an email? To initiate this return we first have to send an email . Emails are great if people reply to them,because then you can move forward with the process. Right now I can’t …..it’s like this business doesn’t exist. To top it all Debenhams will have nothing to do with it. IF YOUR READING THIS ITS PROBABLY TO LATE FOR YOU. BUT IF YOU ARE READING THIS BEFORE YOU ORDER,DONT
René Vincent
19 days now and still no sign of my order.
Karen Cracknell
I ordered Everau loafers via the Debenhams platform - arrived very quickly, beautiful shoes and a good fit - I’ve read a lot of negative reviews, but I can honestly say I have no complaints!
Typische Antwortzeit über einer Woche. Beantwortet 48 % der negativen Bewertungen.
EVERAU erreicht aktuell 2,4 von 5 Sternen aus 60 unabhängigen Bewertungen — Gesamturteil „Mangelhaft“. Zur Einordnung: Unternehmenssitz: AU. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Kundinnen und Kunden bewerten EVERAU im Schnitt mit 2,4 von 5 Sternen („Mangelhaft“) auf Basis von 60 Bewertungen. 23 davon stammen aus den letzten 12 Monaten.
Die bestbewerteten Anbieter in der Branche Schuhgroßhändler sind TheFitVille (4,1 von 5), Mimmu (4,3 von 5), ELTEN (4,8 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Nein. Das Profil von EVERAU ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann EVERAU hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
EVERAU: Antwortet langsam. Typische Antwortzeit über einer Woche.
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.