Bewertung
2,1
Mangelhaft · von 5 Sternen
2,1von 5 · Mangelhaft
Bewertung
Mangelhaft · von 5 Sternen
Stimmen
5 in den letzten 12 Monaten
Autohändler
Anteil 5-Sterne-Bewertungen
Ihre Stimme
Keith Johnson
Reserved a car at Evans Halshaw Vauxhall Middlesbrough for £99. Went to view it but was unable to test drive it due to a flat battery. After several delays and a lack of communication, I lost patience and, I decided not to buy it. Despite many requests and unreturned phone calls, I have not had the £99 refunded. No explanation has been given.
michelle kearns
Arranged to view a car at the Wakefield branch. Paid the 99 reservation fee. As per terms and conditions, turned up for the viewing, car not suitable, sales staff advised on the day (verbally and via email) to release car as not for us. 4 weeks later, several calls and emails to the branch, including speaking to the manager, many different reasons given for delayed refund and now no response from them at all! Official complaint registered (twice) with lithia their owners and still 99 pounds down. Very disappointing, as up to this my experience was a positive one!
Sally cousins
I chose Evan’s halshaw to get a Citroen air cross This was on the motorbility scheme On the 24 th feb the car was due for service as I have mobility issues I needed someone from the garage to collect and drop back off they don’t apparently offer this service anymore I spoke to motorbility they said the garage should offer you something that would help under the circumstances I rang the garage back and spoke to the service manager he was going to ask around the staff to see if anyone lived close to me so they could collect the car on the way to work After 2 weeks I had heard nothing I rang them back and apparently there was not anyone that could do this so I was back to square one After thinking about this situation I rang them back and asked if I could wait while the service is completed I was then told it would take approx 4 hours and they advised people not to wait So the situation now dropping your car off in the middle of nowhere in a wheelchair and expected not to wait so what do they expect people to do I then asked if I could have a loan car they told me I could but I would have to wait till the end of may So that is what I am left with my car goes in for service end of may should of been done middle of February I hopefully will be given a loan car I do not have my hopes up never use this garage again no understanding of situation and no compromises
leslie smith
Visited the service Burnley branch for my MOT n interim service, I've always found them very helpful very nice people to deal with, an they always do a good job on my transit red custom!! the lady in reception I always see when I go there is a credit to the company!! so helpful and lovely to deal with Big thank!! you Les
GB
I have given this company long enough to demonstrate any level of customer care that is even close to that claimed by the central headquarters. The Durham (Renault) branch falls far short of any acceptable standard of customer care, standards of interaction with the purchaser and worst of all, the presented me with a 2 year old 26,000 mile car that was in a disgusting state... door and tailgate reveals, bottom of doors were barely touched during its cursory wash over, yet the company claims an "...emphasis on ensuring the car is in pristine condition." (EH) A blackening product for plastic trim had been applied. The wheel arches were not cleaned before application, resulting in road grime and grit being covered in the blackening product. This is inadequate! The bonnet had not been opened and later revealed a state of utter neglect. The salesman stated that "They never clean under the bonnet, incase they cause damage." What utter, patronising garbage. He suggested that I return the car for a clean...but interestingly, only on a day when he was working...why? Of course, I spent several days preparing my own car to proper 'handover standards' that should have been done by the garage...if tgey had pride in their process and respect for the customer! There is significant damage to the plastic trim...it needs to be replaced. The salesman stated he would get back to me about it...that was 3 weeks ago and I have heard nothing. LITHIA (UK), the parent company, are inadequate in their determination to ensure customer care and satisfaction by the branches of their company . Avoid this company, especially the Durham (Renault) branch if you seek genuine customer care, value and quality. I feel VERY UNDERVALUED as a customer. Since posting this review, the company responded with what turned out to be a meaningless offer to progress my complaint. I contacted the email given TWICE... NO REPLY! An utterley fake invitation to make themselves appear to be responsive...THEY ARE NOT! Please avoid buying from EvansHalshaw, there are other garages who much more deserve your business.
Typische Antwortzeit unter 24 Stunden.
Evenshalshaw erreicht aktuell 2,1 von 5 Sternen aus 65 unabhängigen Bewertungen — Gesamturteil „Mangelhaft“. Zur Einordnung: Unternehmenssitz: Schweiz. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Kundinnen und Kunden bewerten Evenshalshaw im Schnitt mit 2,1 von 5 Sternen („Mangelhaft“) auf Basis von 65 Bewertungen. 5 davon stammen aus den letzten 12 Monaten.
Die bestbewerteten Anbieter in der Branche Autohändler sind webuyanycar (4,5 von 5), Peddle (4,2 von 5), Arnold Clark (4,7 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Nein. Das Profil von Evenshalshaw ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Evenshalshaw hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Evenshalshaw: Antwortet blitzschnell. Typische Antwortzeit unter 24 Stunden.
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Öffentliche Registerdaten zu Evenshalshaw sind über das Zefix einsehbar.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.