Bewertung
2,7
Durchschnittlich · von 5 Sternen
Kosmetikproduktanbieteressencemakeup.com
2,7von 5 · Durchschnittlich
Bewertung
Durchschnittlich · von 5 Sternen
Stimmen
3 in den letzten 12 Monaten
Kosmetikproduktanbieter
Anteil 5-Sterne-Bewertungen
Ihre Stimme
Janet Symmonds
If I could give a zero I would. I have been waiting since February 2026 for a replacement care package that Essence Cosmetics North America promised in writing. It is now June, and despite multiple follow-ups, I have received nothing. After I reported that several of my Contouring Duo Sticks had cracked, loose lids that exposed the product, Essence replied: “We have remaining stock… We would be more than happy to send you several of them. We would also be glad to include replacements for your contour sticks… We truly value you as a loyal customer and would like the opportunity to make this right.” I provided my contour shades and my address as requested. Instead of sending what they promised, they repeatedly closed my support tickets with automated emails saying, “We hope that we have been able to resolve your issue,” even though it was never resolved. In addition to the defective contour sticks, I also purchased three mascaras that were completely dried out when first opened and experienced problems with their Duo Lip Pencil Sharpener damaging my lip pencils. I have photographs documenting the defects and have reported my concerns to Health Canada’s Consumer Product Safety Program. I expected the company to honor its promises, but after waiting since February, I am still empty-handed.
mona najajreh
I contacted you on the same day I placed my order requesting to cancel or change it. I sent several emails using the contact address listed on your website, but unfortunately I did not receive any response. Despite my requests, the order was processed and shipped. I am really confused about how this happened when I had already contacted you multiple times on the same day. Instead of replying, I only received a notification that my order was processed and shipped. I honestly do not understand how customer service works if emails from customers are not answered and the order is shipped anyway.
Molly Shenefield
I ordered makeup from the Essense website, and one of the products I ordered was out of stock. They did not let me know in anyway or even emailed me to let me know that they were out of this particular item. They charged me and I emailed them several times about this issue and never heard anything back from them about a refund! They just had this item crossed out on the receipt but still charged me for it! I should have known not to deal with a company without a phone number to contact them! Beware people, this company is a RIPOFF!!!!!!! I will never order from them again!!!!!! I come to the conclusion that I will never see my refund! On top of that I looked up my receipt and after I emailed them about it, they all of a sudden canceled it! This company is a SCAM!!!!!
Petra Korliakov
Volume Mascara Waterproof: ist keineswegs wasserfest, hält noch nicht mal leichter Feuchtigkeit stand
Alberte
Jeg har ikke bestilt fra hjemmesiden men jeg har prøvet deres produkter de dufter godt meget godt og alle deres produkter virker godt
Typische Antwortzeit unter 24 Stunden.
Für essence makeup liegen bisher 7 öffentliche Bewertungen vor (2,7 von 5) — für ein abschließendes Urteil ist die Datenlage noch dünn. Zur Einordnung: Unternehmenssitz: US. Prüfen Sie zusätzlich Impressum und Vertragsbedingungen.
Die bestbewerteten Anbieter in der Branche Kosmetikproduktanbieter sind LOOKFANTASTIC (4,5 von 5), QVC Deutschland (4,3 von 5), The Perfume Shop (4,8 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Nein. Das Profil von essence makeup ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann essence makeup hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
essence makeup: Antwortet blitzschnell. Typische Antwortzeit unter 24 Stunden.
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.