Bewertung
3,2
Durchschnittlich · von 5 Sternen
Elektronikunternehmenenabot.com
Enabot Erfahrungen
3,2von 5 · Durchschnittlich
Nicht beansprucht Beanspruchen Antwortet zügig
Stimmen
69
25 in den letzten 12 Monaten
Elektronikunternehmen
42%
Anteil 5-Sterne-Bewertungen
Bewertungen (69)
25 in 12 MonatenIhre Stimme
Erfahrung zu Enabot schreiben
Bart W
Verifizierte Bewertung
Moje doświadczenia z EnaBot
Moje doświadczenia z EnaBotem są niestety zdecydowanie bardziej negatywne niż pozytywne. Jednym z powodów zakupu były funkcje związane z obserwacją i bezpieczeństwem. W praktyce wykrywanie upadków działało u mnie na tyle źle, że musiałem je wyłączyć. Wystarczyło, że przykucnąłem albo usiadłem na podłodze, żeby coś podnieść lub przy czymś popracować, a robot interpretował to jako upadek i próbował gdzieś dzwonić. Co gorsza, po takim zdarzeniu nie mogłem nawet w prosty sposób sprawdzić, na jaki numer z moich kontaktów została wykonana próba połączenia. Funkcja, która ma zwiększać poczucie bezpieczeństwa, przy takiej liczbie fałszywych alarmów staje się po prostu nieużyteczna. Drugim dużym problemem jest obsługa głosowa. Robot bardzo często nie rozumie wypowiadanych poleceń lub pytań. Zdarzało mi się powtarzać tę samą rzecz po kilka razy, a ostatecznie urządzenie i tak odpowiadało na coś zupełnie innego. Jeszcze gorzej jest wtedy, gdy zamiast poinformować, że nie zrozumiało pytania, próbuje zbudować odpowiedź na podstawie pojedynczych słów wyrwanych z kontekstu. Najbardziej absurdalnym przykładem była rozmowa dotycząca wtrysku paliwa, z której robot wyłapał inne, podobnie brzmiące słowo i zaczął odpowiadać na temat wytrysku. To już nie była drobna pomyłka w rozpoznawaniu mowy, tylko sytuacja pokazująca, jak bardzo urządzenie potrafi zgubić kontekst rozmowy. Nie podoba mi się również sposób działania funkcji obserwacji. Robot potrafi wyrywkowo rejestrować fragmenty tego, co dzieje się w jego otoczeniu. Nie odpowiadał mi taki sposób działania, dlatego tę funkcję również wyłączyłem. W rezultacie wyłączyłem kolejno funkcje, które były dla mnie jednymi z ważniejszych powodów zakupu: wykrywanie upadków, obsługę głosową oraz obserwację. Sam pomysł na mobilnego robota domowego jest bardzo ciekawy i urządzenie ma potencjał. Niestety na obecnym etapie oprogramowanie i funkcje „inteligentne” są według mnie zbyt niedopracowane, żebym mógł je uznać za niezawodne. W moim przypadku EnaBot obecnie głównie stoi w kącie i pobiera prąd. Liczę, że kolejne aktualizacje znacząco poprawią jego działanie, bo sprzętowo koncepcja jest interesująca, ale w obecnej formie trudno mi go polecić.
0
Basma Saad Zaghloul
Verifizierte Bewertung
More Than a Robot — It Makes the Distance Feel Smaller ❤️
I don’t usually write long reviews, but my experience with Enabot and the EBO Air 2 Plus genuinely deserves one. I bought the EBO Air 2 Plus because it had all the features I was looking for, but I never expected it to become something so meaningful to my family. I had to move away from my home country and live far from my mother. Naturally, she sometimes feels lonely because of the distance between us. I know no device could ever replace actually being there with her, but somehow, this little robot has made that distance feel much smaller. My mother is allergic to animal fur, so getting her a pet for companionship was never really an option. EBO has become a wonderful alternative in its own unique way. It allows me to move around the house, see her, talk to her, check on her, and feel present in her everyday life even when I am far away. She feels that I am around, and I feel that I am still part of her day. The camera quality is excellent, but one of the biggest advantages for me is something a normal phone or video call cannot give me. With a phone call, the person on the other side has to notice the call, reach their phone, and answer before you can see or speak to them. With EBO, I don’t have to wait for my mother to answer a call before I can check that she is okay. When you live far away from someone you love, that difference is enormous. If I suddenly feel worried, I can open EBO, find her, see that she is okay, and speak to her. I don’t have to keep calling and wondering whether she didn’t answer because she was busy, asleep, away from her phone, or because something might actually be wrong. That immediate reassurance is priceless to me. EBO also gives me something a traditional fixed camera cannot: movement. I am not limited to one viewing angle or one room. I can move around and look where I need to. This can also be valuable for parents with young children being cared for at home, providing additional visibility and peace of mind rather than relying only on a fixed camera angle. There is also an added sense of security. Being able to remotely check the home, with monitoring and recording capabilities, gives me extra peace of mind. Of course, nothing replaces proper supervision or security measures, and above everything we trust in God’s protection and care. For me, EBO is no longer just a gadget. It feels like the kind of technology that could genuinely have a place in almost every home. But as much as I love the product, what truly pushed me to write this review was Enabot’s exceptional after-sales service. At one point, I experienced an issue and contacted their support team. From the beginning, they were incredibly responsive, patient, professional, and focused on finding a solution. Whenever I needed information or documentation, they provided everything I needed and guided me through the process. I mainly communicated by email with a representative named Elon, and I genuinely cannot speak highly enough of him. He was consistently polite, patient, professional, and incredibly responsive. I could send an email at night and wake up to find a reply waiting for me — not a generic customer-service response, but an actual answer, solution, or clear next step. What impressed me most was what happened when the situation became more complicated than expected. Instead of leaving me to deal with a difficult process on my own, they came back to me with another solution. What really stayed with me was that this solution required more effort and additional cost on their side, yet they chose it because it was the easiest and fastest way to solve the problem for me. They could have chosen what was easiest for the company. Instead, they chose what was easiest for their customer. That, to me, is exceptional customer service. At every stage, I felt that their priority was not simply to close a support ticket. Their priority was to genuinely solve my problem. They listened, responded quickly, followed up, provided everything I needed, and when one solution became complicated, they found another — even though it meant taking on more responsibility themselves. That kind of after-sales service is rare. A great product can make you buy from a company once. Great after-sales service makes you trust that company enough to buy from them again. A sincere thank you to Enabot, and a very special thank you to Elon for your patience, kindness, professionalism, responsiveness, and genuine care throughout my experience. Many companies say they care about their customers. Enabot actually showed me what that looks like. I wholeheartedly recommend the EBO Air 2 Plus — not only because of what this little robot has brought into my family’s life, but because I now know there is an exceptional team standing behind it if I ever need them. And for me, that makes all the difference. ❤️
0
Paul Maybury
Verifizierte Bewertung
I purchased an Enabot product but…
I purchased an Enabot product but discovered that I could not use it without agreeing to the company’s privacy agreement. I was not comfortable agreeing to those terms, and without doing so the product was effectively unusable for me. I then contacted Enabot to request a return. Unfortunately, my request was ignored and I received no assistance in returning the product. I understand that connected products may require an app and certain permissions to operate, but I believe customers should be made very clear about these requirements before purchasing. More importantly, when a customer decides that the terms are unacceptable and asks to return an unusable product, the company should respond promptly and provide a reasonable return process. My dissatisfaction is therefore not simply with the product. It is with the combination of the privacy requirements and Enabot’s failure to respond to my request for a return.
0
Ak
Verifizierte Bewertung
Stay away from this whole company
Stay away from anything enabot. Product looks very high end but software is terrible. I have been trying to get a refund for over 3 months now. They have received the product back and now are refusing to answer me... I have sent my request over to our customer protection department as this is complete FRAUD. Stay away.
0
Danny Weston
Verifizierte Bewertung
A very expensive paperweight. Sleek look, completely broken software.
I really wanted to love the Enabot EBO Max, but after trying to use it, it has been an incredibly frustrating and expensive disappointment. For a premium-priced robot, it completely lacks basic functionality in almost every everyday situation. The glitzy video marketing is totally untrue compared to the actual experience. Here is why I cannot recommend this item: Completely Unresponsive Voice Recognition: The response time is painfully slow. It constantly glitches and says "navigation failed". You have to repeat a command six or seven times just to get it to register an action, let alone actually do something. Useless Face Recognition & Tracking: The heavily advertised AI face recognition feature is totally broken. For example, I asked it to go to the kitchen, find Jake, and ask him what time he wants to go out. EBO wandered into the kitchen, just stood there blankly, and then announced it couldn't find the person—even though Jake was standing right in front of its camera lens. Terrible Navigation: It constantly bashes into furniture and gets stuck. Instead of smoothly navigating a room like the promo videos suggest, it behaves like a cheap, blind toy. Connection & Audio Drops: When you are trying to talk through EBO, the voice breaks up constantly because it's always losing some sort of connection. The Only Positive: On a positive note, the physical item itself looks good. The hardware is sleek and has a premium aesthetic, but that just makes the awful, poor-quality software even more frustrating. We really hope the company takes user feedback seriously and drastically improves the software in future updates. But until they do a complete overhaul, this is just a very expensive, futuristic-looking paperweight. Save your money for now.
0
Die Akte
Antwortet zügig
Typische Antwortzeit unter 7 Tagen. Beantwortet 46 % der negativen Bewertungen.
Xia, Dawei Laut Impressum
DE460982316 Laut Impressum
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Ist Enabot seriös?
Enabot erreicht aktuell 3,2 von 5 Sternen aus 69 unabhängigen Bewertungen — Gesamturteil „Durchschnittlich“. Zur Einordnung: der Firmensitz (Floor 3, Building 10, Qianhai Shenzhen and Hong Kong Youth Dream Workshop, No. 35, Qianwan 1st Road, Qianhai Shenzhen and Hong Kong Cooperation Zone, Shenzhen, 518066 SHENZHEN, CN) ist öffentlich dokumentiert, Kontaktdaten liegen offen. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Wie bewerten Kunden Enabot?
Kundinnen und Kunden bewerten Enabot im Schnitt mit 3,2 von 5 Sternen („Durchschnittlich“) auf Basis von 69 Bewertungen. 25 davon stammen aus den letzten 12 Monaten.
Wo hat Enabot seinen Sitz?
Enabot hat seinen Sitz in Floor 3, Building 10, Qianhai Shenzhen and Hong Kong Youth Dream Workshop, No. 35, Qianwan 1st Road, Qianhai Shenzhen and Hong Kong Cooperation Zone, Shenzhen, 518066 SHENZHEN, CN. Die Angabe stammt aus öffentlichen Quellen und dem Impressum.
Welche Alternativen zu Enabot gibt es?
Die bestbewerteten Anbieter in der Branche Elektronikunternehmen sind Power (4,2 von 5), EnM Industry GmbH (2,9 von 5), EQOH (4,0 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Ist das Profil von Enabot beansprucht?
Nein. Das Profil von Enabot ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Enabot hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Antwortet Enabot auf Bewertungen?
Enabot: Antwortet zügig. Typische Antwortzeit unter 7 Tagen.
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Wir löschen keine Bewertungen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.