Bewertung
1,6
Mangelhaft · von 5 Sternen
1,6von 5 · Mangelhaft
Bewertung
Mangelhaft · von 5 Sternen
Stimmen
58 in den letzten 12 Monaten
Reisebüro
Anteil 5-Sterne-Bewertungen
Ihre Stimme
Lidel Score
honestly not terriblke but I had to wait an hour longer than was expected until the flight tool off from nyc
ELIRAN PENKAR
Worst airline on earth. Will not acomadate a fish allergy on a 16 hour flight told us to bring food from home. And due to other medical condition requested that we need to have both parents sitting next to baby. With an official letter that we had to pay for that documented this at length the airline decided to put disabled individuals at the very back of the plane.
Consumer
Absolute nightmare and completely unacceptable abuse of power! As a citizen of Israel, a Jewish woman with the last name Kantor, and a citizen of Belarus, I experienced unprecedented cruelty and severe degradation from El Al staff. During the pre-flight check-in, I was subjected to deeply humiliating, invasive, and degrading screening procedures twice, while staff spoke to me with utter disrespect and completely trampled my human dignity. This organization shows zero care for actual security—instead, they target and torment passengers to humiliate them. No civilized country on earth tolerates this kind of barbaric, discriminatory treatment, especially toward women. This is a gross violation of basic human rights, and I am pursuing formal official complaints against this organization for complete lawlessness and abuse. I strongly advise everyone to stay away from this company!
Oren Azrad
absolutely trash of a company. international flight was moved and left me with less than 1 hour to catch next flight (with customs and immigration). then I talked to customer support that was not able to speak English. not only their prices are 3 to 4 times than other airlines but they also abuse their customers. if you want to get abuse buy ELAL tickets.
Barry
Despite clearly being in breach of Israeli law, El Al refused to compensate me fairly when our flight was delayed more than 5 hours. They wrote: "I respectfully advise that in accordance with the Israeli Aviation Services law (compensation and assistance for flight cancellation or change of conditions 5772-2012), airlines do not compensate for flight delays in departure that are 8 hours or less." I showed El Al the exact wording of the Israeli Aviation Services Law, section 7 (b), "a passenger who has been issued a Flight Ticket for a flight which has taken off late by five hours and less than eight hours after the time stipulated in the Flight Ticket, shall be entitled to a reimbursement of the consideration or to an Replacement Flight Ticket, at his election;" But no matter how many emails I sent to their call centre, and no matter how much I pleaded with El Al to abide by the law, Caroline Low, the Supervisor - Customer Relations at El Al, continued to blatantly lie and say I was not entitled to compensation despite the fact that the flight was delayed by more than 5 hours for technical reasons (faulty aircon). It was very frustrating dealing with Caroline Low! I then handed the matter over to SkyRefund. They were relentless and did not give in to the unethical El Al, who were intent on cheating their customers. It took a long time, but SkyRefund succeeded to receive a full refund from El Al!! Can you imagine how many of their customers El Al cheats whenever their flight is delayed by more than 5 hours. I was most likely the only customer on the flight who received proper compensation in terms of the law. Thanks to SkyRefund!
Typische Antwortzeit unter 24 Stunden.
EL AL Global erreicht aktuell 1,6 von 5 Sternen aus 233 unabhängigen Bewertungen — Gesamturteil „Mangelhaft“. Zur Einordnung: der Firmensitz (Professor J.H. Bavincklaan 4, 1183 AT Amstelveen, NL) ist öffentlich dokumentiert, Kontaktdaten liegen offen. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Kundinnen und Kunden bewerten EL AL Global im Schnitt mit 1,6 von 5 Sternen („Mangelhaft“) auf Basis von 233 Bewertungen. 58 davon stammen aus den letzten 12 Monaten.
EL AL Global hat seinen Sitz in Professor J.H. Bavincklaan 4, 1183 AT Amstelveen, NL. Die Angabe stammt aus öffentlichen Quellen und dem Impressum.
Die bestbewerteten Anbieter in der Branche Reisebüro sind Jet2holidays (4,2 von 5), Hays Travel (4,6 von 5), Elegant Tours (4,3 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Nein. Das Profil von EL AL Global ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann EL AL Global hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
EL AL Global: Antwortet blitzschnell. Typische Antwortzeit unter 24 Stunden.
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.