Bewertung
4,2
Gut · von 5 Sternen
4,2von 5 · Gut
Bewertung
Gut · von 5 Sternen
Stimmen
315 in den letzten 12 Monaten
Finanzmakler
Anteil 5-Sterne-Bewertungen
Ihre Stimme
James Wilson
Stay away from this firm, they are full of glitches and system errors. I have lost a lot with my trade due to this problems and honestly I won't advice anyone to come near. I have moved on to #Agric-mines..# their services are very exceptional and my payouts has been constant.
the Tny
Account closed due to drawdown – EURGBP execution anomaly I am leaving this review because I am currently dealing with what appears to be a serious issue regarding the closure of my trading account. My account was closed overnight for allegedly reaching/exceeding the maximum drawdown. However, I believe there may have been an execution, pricing, or server-side issue involving two open EURGBP positions. At the time, I was approximately **$400 away from the maximum drawdown limit**. I had two EURGBP positions open: **Position 1:** • 6 lots BUY • Entry: 0.85609 • Stop Loss: 0.85610 (essentially Break Even) **Position 2:** • Entry: 0.85658 • Stop Loss: 0.85610 • The position was still in profit. According to the information available to me, EURGBP was around **0.85726 at 00:00**. However, the Eightcap dashboard shows that both positions were closed at approximately **00:03:42**, with the following closing prices: • Position 1: **0.85634** • Position 2: **0.85629** This is the main issue I am asking Eightcap to investigate. The prices displayed as the closing prices do not appear to be consistent with the market price I was observing at that time. I therefore want Eightcap to verify the **raw tick data, Bid/Ask prices, execution logs, spread conditions, liquidity conditions, rollover pricing, and server logs** for the exact period between 00:00 and 00:05. I also want to understand exactly how the drawdown calculation was performed and which specific equity value triggered the account termination. I fully understand that a prop firm has drawdown rules and that exceeding the maximum permitted drawdown can result in an account being closed. I am not disputing the existence of the rule. What I am disputing is whether the **market data and execution prices used to determine the violation were correct**. The situation is particularly concerning because EURGBP subsequently moved to approximately **0.85788**, which was very close to my target. Had the positions remained open, they could potentially have generated a significant profit. I have contacted Eightcap Support via email and provided the relevant information. At the time of writing this review, approximately **24 hours have passed and I have not yet received a response**. I am hoping that Eightcap will investigate this matter properly using their internal server and execution data rather than simply relying on the automated drawdown violation. I am not looking to make an unfair accusation against the company. I simply want a **technical and transparent explanation** of what happened and, if an execution or pricing anomaly is confirmed, I expect the situation to be corrected accordingly. I hope Eightcap will resolve this issue so that I can remove or update this review positively. For now, I am waiting for a response from their support team. It has only been around 24 hours since I contacted them, so I sincerely hope we can resolve the problem quickly and fairly.
Barry
Eightcap delivered the service needed For using galileofx.com, I also used eightcap.com to trade. In the service upfront and also when closing the account due to the poor product of galileofx.com (see my review on that), Eightcap has been helpful during the whole process. Good service, compliments!
Kerri Smith
Avoid this broker because they have proven to be unreliable and I have been facing serious delay with them in getting my payouts. I have switched to ..#777mines...#. They are very transparent and no delay in getting your rewards with them.
Raphael Omondi
Responded promptly and can be Trusted
Typische Antwortzeit unter 7 Tagen. Beantwortet 82 % der negativen Bewertungen.
Eightcap erreicht aktuell 4,2 von 5 Sternen aus 566 unabhängigen Bewertungen — Gesamturteil „Gut“. Zur Einordnung: der Firmensitz (The Rialto, South Tower Level 35, 525 Collins Street, VIC 3000 Melbourne, AU) ist öffentlich dokumentiert, Kontaktdaten liegen offen. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Kundinnen und Kunden bewerten Eightcap im Schnitt mit 4,2 von 5 Sternen („Gut“) auf Basis von 566 Bewertungen. 315 davon stammen aus den letzten 12 Monaten.
Eightcap hat seinen Sitz in The Rialto, South Tower Level 35, 525 Collins Street, VIC 3000 Melbourne, AU. Die Angabe stammt aus öffentlichen Quellen und dem Impressum.
Die bestbewerteten Anbieter in der Branche Finanzmakler sind Deriv (3,7 von 5), Icmarkets (4,6 von 5), Trade Republic (4,7 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Nein. Das Profil von Eightcap ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Eightcap hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Eightcap: Antwortet zügig. Typische Antwortzeit unter 7 Tagen.
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.