Bewertung
3,8
Gut · von 5 Sternen
Klimaanlagengeschäftduux.co.uk
Duux UK | Designed for better air Erfahrungen
3,8von 5 · Gut
Nicht beansprucht Beanspruchen Antwortet langsam
Stimmen
328
52 in den letzten 12 Monaten
Klimaanlagengeschäft
51%
Anteil 5-Sterne-Bewertungen
Bewertungen (328)
52 in 12 MonatenIhre Stimme
Erfahrung zu Duux UK | Designed for better air schreiben
EW
Verifizierte Bewertung
A big thank you
A big thank you to Duux customer service. I contacted them after an incident at home through which a lead got broken. The replacement was out of stock, but they managed to locate a spare from a returned item, and sent it at no cost to myself. I can't explain here, but help like this is worth more than the sum of its parts. It took a long time to get responses from the team (it's a busy time of year I guess) but it was worth being patient. Also, a mention to the product itself - the Whisper 3 fan - it's great! - quiet, intuitive to use, and plenty of speeds to choose from.
0
David Potter
Verifizierte Bewertung
Great product and customer service from…
Great product and customer service from Alex was exceptional. Overall can't fault anything about this company. If only they were all like this.
0
Mark Baker
Verifizierte Bewertung
Quiet fan. Useless smart features.
Bought a Duux Whisper Flex 2 fan as like the idea of having it as a smart fan do I could set schedules to cool and switch off whilst using it as a bedroom fan. Fan itself is quiet on lower speeds. But the WiFi connection is shocking. Despite doing everything that Duux suggests, it simply will not hold a WiFi signal for more than 24 hrs. So you have to keep deleting and resetting it. Duux suggest it is faulty but can’t replace as they don’t stock them. It’s a seasonal item and now not in stock until next year!
0
Darius
Verifizierte Bewertung
I bought an oil-filled radiator from…
I bought an oil-filled radiator from Duux that leaked and badly burned my hand. When I reported the faulty unit and injury, Duux completely ignored the fact that I was burned. When I asked for a return option that didn't involve me handling the hot, leaking radiator, they told me to "wear gloves”, and completely disregarded that the unit could possibly be unsafe They then accused me of lying by implying the leak was from somewhere else in my home, before backtracking to say it was "just a small leak" I could "wipe off." Expecting a customer to handle a leaking, burning heater after being injured is outrageous. Terrible product safety and nonexistent customer empathy. Duux, if you are reading this, please just provide a safe return method that doesn’t involve me handling the unit. I already burned my hand, I suffer with mental health issues that makes further handling the unit incredibly distressing for me due to the injury, and at this point I am just looking for some flexibility in the return method.
0
Foibles
Verifizierte Bewertung
Product excellent but Duux customer…
Product excellent but Duux customer service is pants. They keep saying they have spare parts (which is the whole ethos of Duux that one can replace worn parts) but they don't. Twice ordered new motor which they refunded first time and told me was not in stock then told me it was definitely in stock because the webpage still lists stock available... sat here boiling with no one at Duux taking responsibility for talking waste products! Can't order from Netherlands as won't list UK as a delivery option. Pants, pants, pants. Save your money and sanity and go with another company that delivers on promises. DPD have been notified, again, but still no product. Should be auto refunding not leaving customers to beg for their money back.
0
Die Akte
Antwortet langsam
Typische Antwortzeit über einer Woche. Beantwortet 27 % der negativen Bewertungen.
Alternativen zu Duux UK | Designed for better air
Klimaanlagengeschäft-Ranking →Häufige Fragen zu Duux UK | Designed for better air
Ist Duux UK | Designed for better air seriös?
Duux UK | Designed for better air erreicht aktuell 3,8 von 5 Sternen aus 328 unabhängigen Bewertungen — Gesamturteil „Gut“. Zur Einordnung: der Firmensitz (Unit 400, Buckingway Business Park, CB24 4UQ Swavesey, Cambridge, GB) ist öffentlich dokumentiert, Kontaktdaten liegen offen. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Wie bewerten Kunden Duux UK | Designed for better air?
Kundinnen und Kunden bewerten Duux UK | Designed for better air im Schnitt mit 3,8 von 5 Sternen („Gut“) auf Basis von 328 Bewertungen. 52 davon stammen aus den letzten 12 Monaten.
Wo hat Duux UK | Designed for better air seinen Sitz?
Duux UK | Designed for better air hat seinen Sitz in Unit 400, Buckingway Business Park, CB24 4UQ Swavesey, Cambridge, GB. Die Angabe stammt aus öffentlichen Quellen und dem Impressum.
Welche Alternativen zu Duux UK | Designed for better air gibt es?
Die bestbewerteten Anbieter in der Branche Klimaanlagengeschäft sind VVS Eksperten (4,4 von 5), Airton (4,0 von 5), Air Con Centre (4,7 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Ist das Profil von Duux UK | Designed for better air beansprucht?
Nein. Das Profil von Duux UK | Designed for better air ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Duux UK | Designed for better air hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Antwortet Duux UK | Designed for better air auf Bewertungen?
Duux UK | Designed for better air: Antwortet langsam. Typische Antwortzeit über einer Woche.
Kann Duux UK | Designed for better air negative Bewertungen löschen lassen?
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Wir löschen keine Bewertungen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.