Bewertung
1,7
Mangelhaft · von 5 Sternen
Bekleidungsgeschäftdrmartens.co.uk
Drmartens Erfahrungen
1,7von 5 · Mangelhaft
Nicht beansprucht Beanspruchen Antwortet blitzschnell
Stimmen
100
13 in den letzten 12 Monaten
Bekleidungsgeschäft
11%
Anteil 5-Sterne-Bewertungen
Bewertungen (100)
13 in 12 MonatenIhre Stimme
Erfahrung zu Drmartens schreiben
Anna
Verifizierte Bewertung
Appalling . Irina O.
They sold me a pair of boots that were both for the right foot. I sent them this pair back, which they acknowledged to have received and promised to send me a correct pair instead. It has been a month and despite both email and phone conversation i have had with them, I am still waiting for the pair! So no refund and no replacement. Totally appalling customer service, specifically Davide P. who assured me that the return will be the following day.
0
EmilyP
Verifizierte Bewertung
Poor quality, no repairs and poor customer service
I have been a wearer of Dr Martens for decades, my kids have worn them for their whole lives and the oldest is 13 now and I can’t believe how poor the quality is. I have recently had a very expensive limited edition pair which have been lightly worn have a piece of metal hardware break. This made it so I couldn’t wear the shoes. I wasn’t worried and contacted Dr Martens online for a REPAIR. I explained I had the sandals a while they are limited edition please help and sent photos. I said I did not have proof of purchase as they were a gift a while ago. The reply was basically if you have no proof of purchase it’s a big fat no help whatsoever, please go away we have no contract with you. Absolutely shocked I was willing to pay for the repair but was also hopeful as they are a more expensive limited edition pair they may cover the cost of the repair and just ask me to send them but I was basically just told no thanks no help. The quality of DMs has changed so much even in the years I have been wearing them. My older pairs held up so much better than newer pairs. I’ve handed down shoes and given them to my friends for their kids and so on but honestly my faith in the brand after not being able to repair their products even at the cost of the customer is awful and not what you expect from a mid range shoe brand that charges well over £100 for nearly all of their adult shoes except for sale offerings. Really poor Dr Martens, do better!!!!
0
customer
Verifizierte Bewertung
Brilliant service
Huge thank you to Ute T from the customer service team who helped me get a replacement pair of sandals - quick in replying to my emails- super helpful and all round great service. Huge fan of DrMartens, i will continue to grow my collection. Best shoes out there!!
0
Janice Duran
Verifizierte Bewertung
I went to the store on Oxford street I…
I went to the store on Oxford street I am from the USA bought a pair of boots on Apple Pay and was totally humiliated they said I couldn’t take my boots even though my payment even did a chat with Apple and said my payment had processed we argued for over 40 mins and finally let me go and of course my payment cleared the next day they were absolutely clueless and insulting and would never shop there again
0
Katarzyna Glasek
Verifizierte Bewertung
Overpriced and terrible quality
Overpriced boots that lasted me 4 months. Both boots have holes where your foot bends. Went back to the shop wheI bought them from and been told there is nothing they can do as its wear and tear. I'm shocked with how much the quality of martens changed. I had my previous pair for over 10 years and it's still ok
0
Die Akte
Antwortet blitzschnell
Typische Antwortzeit unter 24 Stunden.
US
Alternativen zu Drmartens
Bekleidungsgeschäft-Ranking →Häufige Fragen zu Drmartens
Ist Drmartens seriös?
Drmartens erreicht aktuell 1,7 von 5 Sternen aus 100 unabhängigen Bewertungen — Gesamturteil „Mangelhaft“. Zur Einordnung: Unternehmenssitz: US. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Wie bewerten Kunden Drmartens?
Kundinnen und Kunden bewerten Drmartens im Schnitt mit 1,7 von 5 Sternen („Mangelhaft“) auf Basis von 100 Bewertungen. 13 davon stammen aus den letzten 12 Monaten.
Welche Alternativen zu Drmartens gibt es?
Die bestbewerteten Anbieter in der Branche Bekleidungsgeschäft sind TeePublic (4,7 von 5), LightInTheBox (1,4 von 5), QVC UK (4,0 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Ist das Profil von Drmartens beansprucht?
Nein. Das Profil von Drmartens ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Drmartens hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Antwortet Drmartens auf Bewertungen?
Drmartens: Antwortet blitzschnell. Typische Antwortzeit unter 24 Stunden.
Kann Drmartens negative Bewertungen löschen lassen?
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Wir löschen keine Bewertungen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.