Bewertung
4,1
Gut · von 5 Sternen
Aktivbekleidungsgeschäftdoletics.com
4,1von 5 · Gut
Bewertung
Gut · von 5 Sternen
Stimmen
100 in den letzten 12 Monaten
Aktivbekleidungsgeschäft
Anteil 5-Sterne-Bewertungen
Ihre Stimme
alissa coon
Update #2- I received an email saying my order will be refunded to me. Thank you Doletics for sorting this out. Update: My package was delivered to the wrong address even though I was given confirmation that they had corrected my delivery address. I have not been able to speak to anybody at tgat address when I knocked on the door and I do not have time to try and track the package down. I requested a refund of my entire order with the AI bot. I wish a human would just email me or call me. I wanted to love this company, but my experience with customer service has been extremely disappointing. About 30 minutes after placing my order, I realized I had accidentally selected the wrong size. I immediately emailed customer service requesting two things: to update my shipping address and to change my order from a Small to an XL. Customer service updated my shipping address, which confirmed they had received and reviewed my email before my order shipped. However, the size change—which was requested in the very same email—was ignored. After the order shipped, I was told it was "too late" to change the size because it had already been sent. I understand that orders can't always be changed, but what is frustrating is that my email was clearly seen and acted on in part. If there was enough time to update my address before shipment, I don't understand why the size couldn't have been updated as well. I've sent multiple follow-up emails trying to resolve the issue, but communication has been slow and inconsistent. For a company that sells clothing online, responsive customer service and reasonable solutions are incredibly important. I hope Doletics improves its customer service process so future customers don't have the same experience. Unfortunately, based on my experience, I would be hesitant to order again.
Terri Crawford
Love the leggings, only issue I have is it took forever for them to ship.
Laura
the products sent were of very good quality
Debbie Klingelhofer
This is my 2nd review on my order 31957 because they responded with a standard response and absolutely no answers. I still have no idea where my order is. I have no email from them beyond the one saying my order is on its way. That email has no tracking information and yes I did open that one, and no there is nothing in spam, promotions or social like they claim. Customer service is a joke at best and non existent at worse. I have sent 3 messages with only receiving the computer generated response claiming they will respond within 24 hours. Well that is a joke. Still waiting 3 days later. They responded on my previous review that someone was looking into it and would get back to me ASAP, what a joke still waiting days later. I want an immediate refund and will be contacting my bank and reporting them for fraud. Save yourself the aggravation and DO NOT ORDER ANYTHING FROM THEM. They deserve a zero rating
PAULA
No customer service! Claim shipping is within a few days, I contacted them 2 weeks in and after 4 days they said they were in transit, Nope a label was created. All lies, scam from to to finish! This is so wrong! Their responses are the same canned response every foreign company uses!
Typische Antwortzeit unter 24 Stunden. Beantwortet 100 % der negativen Bewertungen.
Doletics erreicht aktuell 4,1 von 5 Sternen aus 100 unabhängigen Bewertungen — Gesamturteil „Gut“. Zur Einordnung: Unternehmenssitz: US, Kontaktdaten liegen offen. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Kundinnen und Kunden bewerten Doletics im Schnitt mit 4,1 von 5 Sternen („Gut“) auf Basis von 100 Bewertungen. 100 davon stammen aus den letzten 12 Monaten.
Die bestbewerteten Anbieter in der Branche Aktivbekleidungsgeschäft sind Deporvillage (4,2 von 5), JD Sports (3,5 von 5), Sportsdirect (2,8 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Nein. Das Profil von Doletics ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Doletics hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Doletics: Antwortet blitzschnell. Typische Antwortzeit unter 24 Stunden.
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.