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Devon&Devon Erfahrungen

2,9von 5 · Durchschnittlich

15 Bewertungen

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Bewertung

2,9

Durchschnittlich · von 5 Sternen

Stimmen

15

10 in den letzten 12 Monaten

Lieferant von Möbelzubehör

40%

Anteil 5-Sterne-Bewertungen

Bewertungen (15)

10 in 12 Monaten

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Christian Löhrs

IT · 10. August 2026

Verifizierte Bewertung

Schlechte Verarbeitung

Schöne Produkte aber hinsichtlich Haltbarkeit und vor allem Montage sehr schlecht. Einen Toilettensitz zu montieren bzw. zu fixieren war für geschultes Personal äußerst schwierig, für Laien absolut unmöglich. Die verarbeiteten Komponenten sind nicht genormt und nur mit (in Deutschland nicht erhältlichem) Spezialwerkzeug zu bewerkstelligen

10. August 2026

Babette

IT · 14. Mai 2026

Verifizierte Bewertung

Bad customer service. I do not recommend

I bought some very expensive pieces at D&D and now a few years down the line the shower taps are leaking and the sink taps are blocked. I asked UK customer service westbound grove shop for some help. They quoted €4,000 to replace one shower mixer and 2 new tap cartridges (not the whole taps). The 3 quotes were all in Italian and complex. I asked for a breakdown and precise details. I called and was polite but firm and asked her to repeat my questions that she needed to ask to her Italian technical team as she kept on saying she's not a plumber! - she replied saying we are now closed and I'm doing you a favour by answering this call! And then hung up on me! I would not buy from this brand again.

14. Mai 2026

Devon&Devon

Antwort des Unternehmens · 14. Mai 2026

Dear Babette, we are concerned to read about your disappointment regarding your recent experience with our showroom in London. At Devon&Devon, we place great importance on providing attentive and professional after-sales support, particularly when assisting clients with technical matters related to our products. For this reason, we feel it is important to clarify that your request has been followed carefully and consistently by our team over the past exchanges. Following your initial enquiry, our Customer Care and technical teams worked to identify the appropriate spare parts based on the information you were able to provide. In order to assist you as thoroughly as possible, several separate proforma quotations were prepared, each accompanied by detailed explanations and translations of the components included. As explained during our correspondence, the identification of the correct replacement parts proved particularly complex, as the technical details and references you shared with us were unfortunately insufficient to allow a precise identification of the components involved. For this reason, and with the sole intention of avoiding inaccurate recommendations, you were advised to consult a professional who could help verify the specific components involved and enable us to assist you accurately. We also regret that our most recent telephone call did not develop in the constructive and collaborative manner that normally characterises conversations with our clients, despite our team remaining available beyond showroom opening hours and approaching the situation with understanding and professionalism. Despite the difficulties encountered during these interactions, we remain fully available and committed to helping you resolve the matter appropriately. In fact, notwithstanding the tone and content of your review, our team proactively reached out once again in order to arrange a further conversation and continue assisting you in identifying the most suitable solution. We therefore confirm once again our commitment to resolving your issue. Kind regards, Devon&Devon

Madame SANGLIER

IT · 16. April 2026

Verifizierte Bewertung

C est sublime!

16. April 2026

Maria

IT · 7. April 2026

Verifizierte Bewertung

Delusione e maleducazione

Delusione e maleducazione. Acquistati 2 set completi di rubinetterie nel 2019. Pagato come prodotto di altissima gamma ed invece tutto l’ottone sfogliato è pieno di chiazze come funga! Alla richiesta di assistenza/informazioni dalla casa madre di Firenze ho anke ricevuto maleparole e disconoscimento del danno, con aggiunta di maleparole telefoniche. Brutta figura

7. April 2026

Devon&Devon

Antwort des Unternehmens · 7. April 2026

Gentile Signora Maria, la ringraziamo per aver condiviso la sua esperienza. In Devon&Devon prendiamo molto seriamente ogni segnalazione e ci impegniamo a garantire ai nostri clienti un'assistenza qualificata e puntuale in ogni fase del percorso, prima e dopo l'acquisto. Abbiamo provato a verificare quanto da lei segnalato, ma le informazioni contenute nella recensione non ci consentono di identificare l'ordine a cui si riferisce e di svolgere i necessari approfondimenti con la consueta accuratezza. La invitiamo pertanto a contattarci all'indirizzo [email protected], indicando il suo nominativo, l'eventuale riferimento dell'ordine e qualsiasi altro elemento utile a individuare il suo caso. Saremo lieti di approfondire la situazione e di individuare insieme la soluzione più adeguata. Cordiali saluti. Devon&Devon

Mary Ellen

IT · 23. Februar 2026

Verifizierte Bewertung

I needed to research a pair of 24kt…

I needed to research a pair of 24kt gold swans that my mother had purchased 25 years ago. Both my parents had passed and I thought they were D&D swans. The team at D&D had me send pictures of the swans and handles. Within a day they came back after their factory techs in Italy had reviewed and identified who the manufacturer was in France. Terrific effort, very responsive, and helpful.

23. Februar 2026

Die Akte

Lieferant von Möbelzubehör Badezimmerrenovierung Anbieter von Einbaumöbeln Tapetengeschäft Bäderstudio

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Ist Devon&Devon seriös?

Für Devon&Devon liegen bisher 15 öffentliche Bewertungen vor (2,9 von 5) — für ein abschließendes Urteil ist die Datenlage noch dünn. Zur Einordnung: der Firmensitz (Via di Casellina 61D, 50018 Scandicci, IT) ist öffentlich dokumentiert, Kontaktdaten liegen offen. Prüfen Sie zusätzlich Impressum und Vertragsbedingungen.

Wo hat Devon&Devon seinen Sitz?

Devon&Devon hat seinen Sitz in Via di Casellina 61D, 50018 Scandicci, IT. Die Angabe stammt aus öffentlichen Quellen und dem Impressum.

Welche Alternativen zu Devon&Devon gibt es?

Die bestbewerteten Anbieter in der Branche Lieferant von Möbelzubehör sind Bemz (4,4 von 5), Vloerglijders (4,7 von 5), Nimara (4,1 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.

Ist das Profil von Devon&Devon beansprucht?

Nein. Das Profil von Devon&Devon ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Devon&Devon hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.

Antwortet Devon&Devon auf Bewertungen?

Devon&Devon lässt Bewertungen unbeantwortet. Keine Antwort innerhalb von 30 Tagen.

Kann Devon&Devon negative Bewertungen löschen lassen?

Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.

Wir löschen keine Bewertungen.

Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.

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