Bewertung
3,8
Gut · von 5 Sternen
The Dessy Group Erfahrungen
3,8von 5 · Gut
Nicht beansprucht Beanspruchen Antwortet zügig
Stimmen
260
5 in den letzten 12 Monaten
Hochzeitsservice
37%
Anteil 5-Sterne-Bewertungen
Bewertungen (260)
5 in 12 MonatenIhre Stimme
Erfahrung zu The Dessy Group schreiben
Carly
Verifizierte Bewertung
Would never recommend this company
I paid for a special order dress in the color and style my friend selected for her wedding, and paid for expedited processing just to give extra time. I was professionally measured and used their size chart when purchasing the dress, and yet when it arrived it is MASSIVE. Dessy blamed me and said I should have reached out to a stylist for sizing help but I saw no need to as their own size chart said which size to order. They then said I should have used their sizing tool which would have told me to go a size down, but even still the dress would have been massive. I now have to pay MORE than I paid for the dress in tailoring fees. I am furious. Every girl in this bridal party I'm in has had the same issue, dresses are too big even with some of them ordering TWO sizes down. To make it worse, when I left a review on the dress they replied trying to discredit me because I live in the UK and didn't use a reseller in the UK and instead ordered the dress to my moms house who lives In the US and arranged a trip back when it was delivered to pick up the dress. This has nothing to do with their poor sizing and product and was so bizarre to try and make this my fault. The gaslighting has been so disheartening. Disgusting company would never ever ever recommend them.
0
HWA Victim
Verifizierte Bewertung
Will scam to avoind returning unworn dress with tags
Purchased a formal gown through Macy's and returned it because of a bad fit. They DECLINED and sent back my return because of a pulled thread that was not there when it was returned with all of its tags . Macy's stepped in to handle this and apologized for the unprofessional seller.
0
Eimear Harte
Verifizierte Bewertung
Dresses are gorgeous but I couldn’t get…
Dresses are gorgeous but I couldn’t get mine as I needed it for a wedding and it shipped to their international shipper shopex pretty quickly but after that my parcel was stuck there for 3 weeks no sign of movement until I demanded a refund. Gloves shopex don’t answer easily and kept promising each week it would be shipped at end of week. Dessy tried to deflect blame and not help me out until I said it was partly their fault as they chose shopex. I would avoid if you are buying outside of the states
0
LYW
Verifizierte Bewertung
This company does not stand behind its…return policy.
This company does not stand behind its return policy. They are not accredited with the BBB and are sitting at at rating of D-. Dessy is not worthy of spending your hard earned money with them. I am being denied my return because they stated that the two dresses that I ordered were worn. They were never worn except for trying on within my home which is difficult at best with the way the ribbon security tag is attached. This return was done in original packaging with security tag attached but some carpet lint bc it was too long. I also purchased from Azazie, Birdy Grey, JJs House, Bloomingdale’s and Dillard. No problem with any of those returns and exact same circumstances. Do business with a company that is worthwhile of your money. This business isnt it.
0
Elena Hoffer
Verifizierte Bewertung
I did not even order anything
I did not even order anything. The contact with the customer service was very frustrating. Apparently they don’t need customers. Can’t really recommend it and decided not to buy. Good luck with such a customer service if you run into issues.
0
Die Akte
Antwortet zügig
Typische Antwortzeit unter 7 Tagen. Beantwortet 14 % der negativen Bewertungen.
Alternativen zu The Dessy Group
Hochzeitsservice-Ranking →Häufige Fragen zu The Dessy Group
Ist The Dessy Group seriös?
The Dessy Group erreicht aktuell 3,8 von 5 Sternen aus 260 unabhängigen Bewertungen — Gesamturteil „Gut“. Zur Einordnung: der Firmensitz (8 West 38th Street - 4th Floor, 10011 New York, US) ist öffentlich dokumentiert, Kontaktdaten liegen offen. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Wie bewerten Kunden The Dessy Group?
Kundinnen und Kunden bewerten The Dessy Group im Schnitt mit 3,8 von 5 Sternen („Gut“) auf Basis von 260 Bewertungen. 5 davon stammen aus den letzten 12 Monaten.
Wo hat The Dessy Group seinen Sitz?
The Dessy Group hat seinen Sitz in 8 West 38th Street - 4th Floor, 10011 New York, US. Die Angabe stammt aus öffentlichen Quellen und dem Impressum.
Welche Alternativen zu The Dessy Group gibt es?
Die bestbewerteten Anbieter in der Branche Hochzeitsservice sind Optimalprint (3,7 von 5), Optimalprint (4,5 von 5), Optimalprint (4,4 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Ist das Profil von The Dessy Group beansprucht?
Nein. Das Profil von The Dessy Group ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann The Dessy Group hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Antwortet The Dessy Group auf Bewertungen?
The Dessy Group: Antwortet zügig. Typische Antwortzeit unter 7 Tagen.
Kann The Dessy Group negative Bewertungen löschen lassen?
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Wir löschen keine Bewertungen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.