Bewertung
4,4
Gut · von 5 Sternen
Hautpflegeklinikdermatica.co.uk
4,4von 5 · Gut
Bewertung
Gut · von 5 Sternen
Stimmen
100 in den letzten 12 Monaten
Hautpflegeklinik
Anteil 5-Sterne-Bewertungen
Ihre Stimme
Laura
I subscribed to Dermatica and received my first order. Unfortunately, I didn’t feel the product worked for me, so I cancelled my subscription. Despite cancelling, I was still charged £24.99. I disputed this payment with my bank on 29th July and the money was initially returned to me. However, the dispute was later declined and the £24.99 was taken from my account again on 17th August. I have contacted Dermatica multiple times to try to resolve this. They keep telling me that they cannot refund the payment because it was disputed with my bank. However, the dispute has now been resolved, the £24.99 has been taken from me again, and Dermatica has received the payment. The most frustrating part is that I have been charged £24.99 for a product that I have **never received**. Despite repeatedly explaining this, I still haven't been given a refund or a satisfactory resolution. The whole situation has been incredibly frustrating and disappointing. I don't believe a customer should be left out of pocket for a product they haven't received, particularly after making repeated attempts to resolve the issue directly. Based on my experience, I would not recommend Dermatica and I certainly would not order from them again.
Thomas Tabor
Dermatica are brilliant! They made a customer plan specific to my rosacea struggles, and it's the first product to work for more than just a few weeks. Their customer service is top rate, and they're based in the UK. What a fantastic company. I highly recommend them!
Mrs Langdale
Wonderful product not harsh on my skin.
Julia
I switched from Klira to Dermatica and asked to continue my basic tretinoin prescription, which was half the price of Klira's. I'm just over a month in and really impressed with the results. My skin is still plump and looks hydrated, just as I'd hoped.
Saskia Bulless
I recently had a query for Dermatica asking for them to apply a discount despite me already starting my subscription. They responded to be quickly and applied this as a goodwill gesture, to which I am very grateful for. My product arrived quickly with a consultation which was thorough and helpful. I’m excited to have a journey of good skin and learning how I can look after my skin in its best way. Thank you to Jessica who took my request!
Typische Antwortzeit über einer Woche. Beantwortet 94 % der negativen Bewertungen.
Dermatica erreicht aktuell 4,4 von 5 Sternen aus 100 unabhängigen Bewertungen — Gesamturteil „Gut“. Zur Einordnung: der Firmensitz (London, GB) ist öffentlich dokumentiert, Kontaktdaten liegen offen. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Kundinnen und Kunden bewerten Dermatica im Schnitt mit 4,4 von 5 Sternen („Gut“) auf Basis von 100 Bewertungen. 100 davon stammen aus den letzten 12 Monaten.
Dermatica hat seinen Sitz in London, GB. Die Angabe stammt aus öffentlichen Quellen und dem Impressum.
Die bestbewerteten Anbieter in der Branche Hautpflegeklinik sind Allbeauty (4,5 von 5), LOOKFANTASTIC (4,5 von 5), BEAUTY BAY (3,0 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Nein. Das Profil von Dermatica ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Dermatica hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Dermatica: Antwortet langsam. Typische Antwortzeit über einer Woche.
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.