Bewertung
1,5
Schlecht · von 5 Sternen
Reise-Aggregatorczechairlines.com
1,5von 5 · Schlecht
Bewertung
Schlecht · von 5 Sternen
Stimmen
1 in den letzten 12 Monaten
Reise-Aggregator
Anteil 5-Sterne-Bewertungen
Ihre Stimme
Svoboda
I flew Prague to Paris last month with Czech Airlines, and the experience was very middle-of-the-road. The aircraft itself was actually nicer than I expected – clean cabin, comfortable seats, and the crew on board were friendly once we got in the air. I ordered a meal in advance and, to be fair, it was genuinely tasty. That said, the trip didn’t get off to a great start. The flight was delayed by almost an hour with very little communication at the gate. The only update we got was a vague announcement that they were “resolving a technical issue.” When I checked my booking the night before, I noticed the flight was being operated by Smartwings, which wasn’t mentioned clearly when I booked. Not a dealbreaker, but it felt a bit misleading. The biggest frustration was the baggage situation. The website wasn’t very clear, and I ended up paying an unexpected fee at the airport because the allowance listed during booking didn’t match what the agent said. Customer service wasn’t exactly helpful about it either. Once we finally took off, everything was fine, but between the delay, the confusing baggage rules, and the Smartwings switch, it wasn’t the smoothest experience. If you’re prepared for potential hiccups and double-check your booking details, Czech Airlines is okay for a short hop. But if you have another airline option with better service, it might be worth considering.
Nerion
This is about the distressing and discriminatory treatment I experienced while traveling on Flight 6H 163 from Tel Aviv to Tirana, operated by Czech Airlines on behalf of Israir Airlines on May 8, 2025. Upon boarding the flight, I was suffering from severe sunburn on my back, and to alleviate the pain, I was using a wet T-shirt. Despite explaining my condition to a senior crew member and requesting some time to calm down, I was repeatedly told to wear the shirt. The cabin crew member was unhelpful in understanding my health situation, and a female representative (whose identity was not provided) insisted that I must wear the shirt because it was against airline rules. I attempted to engage with her to understand the reasoning behind this directive, but she refused to identify herself and failed to explain why my situation was not being considered. At this point, I complied and put the T-shirt, despite the discomfort it caused. I later learned that this representative had threatened to call the police if I did not comply. While I followed the airline's instructions, I was still offloaded from the plane. This was the first time I have ever been removed from a flight without any warning or valid explanation. To make matters worse, no formal report or documentation was provided to me about this incident, leaving me feeling both humiliated and unjustly treated. I find the behavior of the airline staff to be not only inappropriate but also discriminatory, as I was forced to compromise my health in a situation where basic common sense and compassion could have been applied. The involvement of the police, without any legitimate cause or warning, was both offensive and disruptive to my travel plans.
Prochazka Zbynek
doesn't deserve to be rated this badly xD we just have high standards. Every time I fly with them I at least think 'hey, they are cheap". And compared to some, they are not, but in general, they are pretty cost-effective. I don't think its a 5 at all, but I will bump the score up a bit I guess vs the downvote campaign, jus t to make it more fair.
Tomas
Absolutely ridiculous...they measure and weight your backpack to tell you it's too heavy....just so they can charge you for that and put it on the plane anyway 🤣
Maria Magdalena Weigl
Brno - Marsa Alam Super Flug! Wir sind von Brünn nach Marsa Alam geflogen und waren sehr skeptisch und besorgt auf Grund der vielen schlechten Bewertungen. Hinflug mit einer Smartwings Maschine und Rückflug mit Czech Airline. Beide Flüge waren völlig in Ordnung, die Maschine sauber, das Board Personal ausgesprochen freundlich! Alles wurde in Englisch übersetzt. Der Check in hat problemlos funktioniert und das Personal am Flughafen war ebenfalls sehr nett! Macht euch keine Sorgen und genießt den Flug!!!
Typische Antwortzeit unter 24 Stunden.
Czech Airlines erreicht aktuell 1,5 von 5 Sternen aus 100 unabhängigen Bewertungen — Gesamturteil „Schlecht“. Zur Einordnung: Unternehmenssitz: US. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Kundinnen und Kunden bewerten Czech Airlines im Schnitt mit 1,5 von 5 Sternen („Schlecht“) auf Basis von 100 Bewertungen. 1 davon stammen aus den letzten 12 Monaten.
Die bestbewerteten Anbieter in der Branche Reise-Aggregator sind Jet2holidays (4,2 von 5), Hays Travel (4,6 von 5), D-reizen (4,5 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Nein. Das Profil von Czech Airlines ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Czech Airlines hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Czech Airlines: Antwortet blitzschnell. Typische Antwortzeit unter 24 Stunden.
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.