Bewertung
1,7
Mangelhaft · von 5 Sternen
Veranstaltungen & Unterhaltungcultgaia.com
1,7von 5 · Mangelhaft
Bewertung
Mangelhaft · von 5 Sternen
Stimmen
21 in den letzten 12 Monaten
Veranstaltungen & Unterhaltung
Anteil 5-Sterne-Bewertungen
Ihre Stimme
Marianne Großmann
Ich würde 0 Sterne geben, wenn ich könnte. Habe zwei Kleider bestellt, eines davon war bereits getragen. Habe mehrmals Fotos an Culta Gaia hierzu geschickt, jedoch bis heute keine Antwort erhalten. Qualität für diesen Preis miserabel, Kundenservice nicht vorhanden. Werde hier nie wieder bestellen.
Cicora Hassan
Buyer Beware – My Return Experience with Cult Gaia I am leaving this review to share my experience as a first-time Cult Gaia customer. I purchased a dress for my wedding festivities (in April) and tried it on as soon as it arrived. I immediately knew it was not the right dress for me. I never wore it outside of trying it on indoors, and I returned it the following business day in accordance with the company’s return process. After Cult Gaia received the dress, the experience became extremely frustrating. Their review process extended beyond the timeframe they provided, and I received no communication or updates about the status of my return. I had to follow up to find out what was happening. I was then informed that my return had been denied because Cult Gaia determined the dress had a stain from wear. I dispute that characterization because I never wore the dress beyond trying it on indoors before promptly returning it. Because my return was denied, I filed a dispute with my bank. In Cult Gaia’s response to my bank, they stated that their policy is to return merchandise that does not meet their return requirements. After that response, I contacted Cult Gaia directly and was informed that the dress would be shipped back to me (in July). While I appreciate that the dress is being returned, the entire process was unnecessarily stressful, poorly communicated, and unprofessional. As a customer purchasing from a luxury retailer, I expected transparency, timely communication, and a fair review process. Instead, I was left waiting beyond the stated review period with no updates and ultimately received a denied return for a dress that I maintain was never worn. My advice to anyone considering purchasing from Cult Gaia is to understand that, based on my experience, you should only buy an item if you are completely certain you will keep it. If your return is denied, you may receive the item back rather than a refund. That is an outcome I was not expecting when I made my purchase. This was my first purchase from Cult Gaia, and it will also be my last.
Jas
My experience with Cult Gaia was extremely disappointing. I returned my order immediately after receiving it, and instead of receiving a clear explanation, the item was simply sent back to me. I was later told my return was denied due to a faint mark on the inside and being “worn” which I completely dispute. The entire process felt opaque and unfair. I was left without a meaningful explanation or a reasonable opportunity to resolve the issue, despite repeatedly reaching out. I will be filing a claim with the small claims court of California. After reading other customers’ reviews describing similar return and refund experiences, I became concerned that this may not be an isolated incident.
customer
I bought a dress for my daughter’s wedding weekend. It was completely see-through so I returned it. They acknowledged they received our return and then promptly sent it back to us. They did not explain why they sent the dress back so I emailed Customer Service 3 times with NO response at all. They said we put a stain of dirt on the bottom of the dress. I believe this is a way to not refund our money. DO NOT DO BUSINESS WITH THIS COMPANY!!!!
Pauline Zimny
Very disappointing experience. I purchased a luxury item that arrived with a manufacturing defect. I returned it immediately, and Cult Gaia confirmed that they received my return on May 14, 2026. Despite having the returned item for weeks, I still have not received my refund. Instead, I have received multiple emails apologizing for the delay and assuring me that my refund had been “prioritized” and would be processed shortly. Unfortunately, these promises have not been kept. The customer service is polite, but the actions do not match the words. For a luxury brand, I expected a much more professional and efficient handling of returns and refunds. It is extremely disappointing to spend a significant amount of money on a premium product, receive a defective item, return it promptly, and then have to chase the company for weeks just to get the refund I am owed. Based on my experience, I cannot recommend ordering from Cult Gaia.
Typische Antwortzeit unter 24 Stunden.
CULT GAIA erreicht aktuell 1,7 von 5 Sternen aus 119 unabhängigen Bewertungen — Gesamturteil „Mangelhaft“. Zur Einordnung: der Firmensitz (E 7th St 2301, 90023 Los Angeles, US) ist öffentlich dokumentiert. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Kundinnen und Kunden bewerten CULT GAIA im Schnitt mit 1,7 von 5 Sternen („Mangelhaft“) auf Basis von 119 Bewertungen. 21 davon stammen aus den letzten 12 Monaten.
CULT GAIA hat seinen Sitz in E 7th St 2301, 90023 Los Angeles, US. Die Angabe stammt aus öffentlichen Quellen und dem Impressum.
Die bestbewerteten Anbieter in der Branche Veranstaltungen & Unterhaltung sind Showroomprive (4,2 von 5), Cchezvous (4,3 von 5), JD Sports España (3,8 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Nein. Das Profil von CULT GAIA ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann CULT GAIA hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
CULT GAIA: Antwortet blitzschnell. Typische Antwortzeit unter 24 Stunden.
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.