Bewertung
2,1
Mangelhaft · von 5 Sternen
COROS Wearables Erfahrungen
2,1von 5 · Mangelhaft
Nicht beansprucht Beanspruchen Antwortet zügig
Stimmen
140
81 in den letzten 12 Monaten
Unternehmen
11%
Anteil 5-Sterne-Bewertungen
Bewertungen (140)
81 in 12 MonatenIhre Stimme
Erfahrung zu COROS Wearables schreiben
Kropsy
Verifizierte Bewertung
Swiss athles only
I’ve had a very disappointing experience with COROS. The watch itself is a great product, but there is a serious issue for users in Switzerland: it is currently not possible to properly add an emergency contact. For athlets who use the watch for hiking, trail running, or spending time alone in the mountains, this is not a minor feature it is a basic safety function. ( even the basic running or others) I have been contacting COROS about this problem for about a month, and despite multiple exchanges, I still have no solution, no clear timeline, and no concrete workaround such as a usable phone number, email-based emergency contact, or alternative setup. Meanwhile, COROS continues to promote new features, marketing campaigns, bug fixes, airplane mode, and other updates, while a fundamental safety issue for Swiss users remains unresolved. So my review is mixed: excellent hardware, but very disappointing customer support and prioritisation. If COROS wants to seriously operate in the Swiss market, emergency contact functionality needs to work reliably for Swiss customers too.
0
aude giovinazzo
Verifizierte Bewertung
Expérience décevante
J’ai acheté une montre pace 3 et malheureusement après 2 ans et demi plus de baromètre et selon eux rien à faire…. Ma garantie a expiré il y a 3 mois et jne peux rien faire sauf la jeter… très décevant pour le prix payé j’aurais mieux fait d’investir ailleurs ….
0
JOHN STEPHENS
Verifizierte Bewertung
Warranty 5 stars overall performance 4 stars
Update on Customer support where are you? Ticket #595142 After posting my 1 star review I received an email from Shara customer support apologising for delay and that due to the nature of the issues that I was experiencing they would like to take a closer look at watch to better understand the problems. So it was passed onto warranty department. I then received an email from Beatriz to notify me that they were sending me a no cost replacement which arrived 2 days later and works perfectly. Based on recent experience I would rate warranty 5 stars and overall performance 4 stars and I’m very pleased with eventual outcome.
0
Brady
Verifizierte Bewertung
Extremely disappointing customer service and COROS product!
I am extremely disappointed with the durability of my COROS Pace 4 and the way that COROS has handled my complaint. I purchased the COROS Pace 4 directly from the COROS website. After only 4 months, the screen cracked whilst I was swimming in a swimming pool, the watch still works as normal for now. I did not drop it, hit it or use it in any unusual conditions; I just used it for an activity that the watch was specifically designed for. Considering the price of the watch, I am shocked that the screen could fail in these circumstances after only 4 months of owning the watch, especially when I purchased the Pace 4 as an investment piece that would last for years. What has made this considerably worse is COROS's response. I have repeatedly explained the situation to them, despite this COROS has still refused to provide what I consider to be a fair resolution and has left me feeling that my issue has been dismissed. I have been offered a 20% discount to buy a new watch, but as I have explained to them, the watch was very expensive and will still be very expensive with that discount, and I also do not want to spend more money on a product that has already failed me once. They aren't even able to offer a repair of the original watch, it's ridiculous. All I wanted was for my case to be properly assessed and be given a fair and justified resolution, instead of just being brushed off. I am incredibly frustrated as prior to this I was really enjoying the COROS Pace 4, especially for my running/marathon training and this has really ruined the experience for me. It has been a month since this happened, and I have still not been offered a reasonable solution. It's incredibly disappointing, and the longer this goes, the more worried I have become about using my watch regularly, as I do not want any water to get in and cause even further damage.
0
Samy Louis
Verifizierte Bewertung
Montre inutilisable 1 ans après
Montre achetée 500€, inutilisable moins d’un an après. Qualité médiocre et service client nul … Montre Coros achetée il y a 1 an. Le Modèle Apex 2 pro. Je pensais avoir une montre haut-de-gamme, finalement une attache de bracelet sue le cadran ne tient plus la montre. Le support technique ne veut pas prendre sous garantie la montre et ne propose qu’une remise de 20% sur une nouvelle montre… Demande 605510 pour que Coros puisse vérifier ses dysfonctionnements.
0
Die Akte
Antwortet zügig
Typische Antwortzeit unter 7 Tagen. Beantwortet 92 % der negativen Bewertungen.
Häufige Fragen zu COROS Wearables
Ist COROS Wearables seriös?
COROS Wearables erreicht aktuell 2,1 von 5 Sternen aus 140 unabhängigen Bewertungen — Gesamturteil „Mangelhaft“. Zur Einordnung: der Firmensitz (41 Corporate Park, Suite 205, 92606 Irvine, US) ist öffentlich dokumentiert. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Wie bewerten Kunden COROS Wearables?
Kundinnen und Kunden bewerten COROS Wearables im Schnitt mit 2,1 von 5 Sternen („Mangelhaft“) auf Basis von 140 Bewertungen. 81 davon stammen aus den letzten 12 Monaten.
Wo hat COROS Wearables seinen Sitz?
COROS Wearables hat seinen Sitz in 41 Corporate Park, Suite 205, 92606 Irvine, US. Die Angabe stammt aus öffentlichen Quellen und dem Impressum.
Ist das Profil von COROS Wearables beansprucht?
Nein. Das Profil von COROS Wearables ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann COROS Wearables hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Antwortet COROS Wearables auf Bewertungen?
COROS Wearables: Antwortet zügig. Typische Antwortzeit unter 7 Tagen.
Kann COROS Wearables negative Bewertungen löschen lassen?
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Wir löschen keine Bewertungen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.