Bewertung
4,3
Gut · von 5 Sternen
Studentische Austauschorganisationcoracle.de
Coracle GmbH Erfahrungen
4,3von 5 · Gut
Nicht beansprucht Beanspruchen Antwortet langsam
Stimmen
1.394
121 in den letzten 12 Monaten
Studentische Austauschorganisation
13%
Anteil 5-Sterne-Bewertungen
Bewertungen (1.394)
121 in 12 MonatenIhre Stimme
Erfahrung zu Coracle GmbH schreiben
ruchika
Verifizierte Bewertung
It’s been 6months now I have not…
It’s been 6months now I have not received my refund. I have been continuously following up with them but in return i recive the same ayto generated reply. At this point I feel helpless, they have stopped replying to my mails also now. I feel like my dad’s hard earn money will never come back
0
Daria Ezubchenko
Verifizierte Bewertung
Unacceptable! Coracle is withholding my money at a critical moment
I am currently trying to get my own money back from my Coracle blocked account, and the way this is being handled is completely unacceptable. On 29 July, Coracle told me that I could no longer use the blocked account and that the money would have to be refunded. They asked me for proof of the bank account I had used to transfer the funds to them. I sent the requested document on 31 July. They replied the same day saying they would check it and asked me to give them “a few days”. Since then, nothing has actually happened. I wrote again on 6 August and only received an answer on 11 August saying that they are still “checking this internally” and need “a little more time”. That is after 11 days. They have not told me what the problem is, whether there is anything wrong with the document I sent, or why this check is taking so long. I still have no idea when I will get my money back. The worst part is that this is not just an annoying delay for me. I am currently in the middle of the admission and residence permit process for my Master’s studies in Austria, and I need to prove that I have sufficient funds. A significant part of my money is currently sitting with Coracle, while I am unable to use it for the exact purpose I now urgently need it for. So I am now in a situation where Coracle has told me that I cannot keep using the blocked account, but at the same time they are not returning the money from it. Meanwhile, my residence permit and the possibility of starting my studies in Austria on time may depend on access to these funds. I honestly do not understand how a company whose entire business is built around international students can treat this kind of situation so casually. For a student, this is not some minor administrative inconvenience. These are large amounts of money, often our entire financial proof for a visa or residence permit, and delays can have very serious consequences. What makes the situation even more frustrating is that Coracle themselves told me that the funds must be paid out because the blocked account can no longer be used. Yet after providing exactly the document they requested, I am still left without access to my money and without any meaningful information. I expect Coracle to provide a concrete explanation of the current status of my refund and to release my funds without further delay. If this continues, I will have no choice but to escalate the matter through the relevant consumer protection and regulatory channels. Customer ID: ba201720202ed10 Support ticket: #1296945
0
ruchika
Verifizierte Bewertung
Funds blocked
Funds blocked, no resolution, and a runaround My funds are being held via Lemonway (the ACPR-authorised payment institution, agrément no. 16568) on a partner platform and have not been released. When I raised a formal complaint (request #1698499), I received two contradictory replies on the same day: one saying Lemonway “does not intervene in any way” and to contact the platform, and another saying they were “checking with the bank.” I was pushed into a “you → Coracle → Lemonway” chain that has produced no answer and no access to my own money. As the regulated institution holding the funds, Lemonway has direct obligations to account holders that cannot be delegated to an unregulated platform. I have now submitted a formal réclamation and am escalating to the AFEPAME Consumer Mediator, the ACPR, and BaFin. I would strongly advise others to be cautious until this is resolved. I have been waiting for almost 4months now to recive my refund. My family and i have suffered a lot because of coracle worst worst service. They just give you generic replies toll now i have not received my funds. Request ref: #1698499
0
Priya vinubhai Vastarpara
Verifizierte Bewertung
Awful Experience with Refund Process – Unacceptable Delays and Poor Communication
Extremely Poor Refund Handling – Misleading Information and Unacceptable Delays. I am extremely disappointed with Coracle’s handling of my blocked account refund. What should have been a straightforward process has turned into a long, frustrating, and poorly managed experience. I opened my blocked account on 28 August 2024 and applied for the refund process in February 2026. Since then, I have been trying to recover my own money, but the process has been full of unnecessary delays and unclear communication. Despite submitting all the required documents, I have repeatedly had to wait 10–13 days just to receive a response. Each time, I am either asked for additional documents or told there is an issue—something that should have been identified much earlier. It is completely unreasonable that verifying a few pages of documents takes this long. What is even more concerning is Coracle’s claim that the refund was processed but my bank did not accept the transfer. I personally visited my bank to confirm this, and they clearly stated that banks do not arbitrarily reject incoming transfers—they are required to process them unless there is a valid legal or regulatory reason. This directly contradicts Coracle’s explanation and raises serious concerns about transparency and accountability. Shifting blame onto the bank without providing any valid proof is misleading and unprofessional. I have now been waiting for months to receive my funds, which are urgently needed due to serious family circumstances. The ongoing delays and inconsistent information are causing significant stress and hardship. I expect immediate action from Coracle: - Provide clear proof of the attempted transfer, including transaction details; - Confirm the exact status of my refund without vague explanations; - Ensure the refund is processed successfully without any further delays. If this matter is not resolved promptly, I will proceed with formal complaints to the relevant authorities, including BaFin and the European Consumer Centre (ECC).
0
muhammad najeeb
Verifizierte Bewertung
Refund Issue
At first the experience was going ok, but then it went downhill and now it has been simply stressful I told Coracle suport team I have a family emergency and require funds urgently. Coracle confirmed me they will refund my money within 4 weeks but now they are saying their banking partner is facing some technical issues and not providing me an estimated resolution date as well. It has been 3 months now almost, since i started the refund process. They also did not provide me SWIFT confirmation or MT103 document as well. It's like being stuck in the middle and money being blocked when needed. If Team Coracle is reading, I am requesting just to process my refund swiftly, it's a humble request.
0
Die Akte
Antwortet langsam
Typische Antwortzeit über einer Woche. Beantwortet 97 % der negativen Bewertungen.
Thomas Hottung Laut Impressum
Alternativen zu Coracle GmbH
Studentische Austauschorganisation-Ranking →Häufige Fragen zu Coracle GmbH
Ist Coracle GmbH seriös?
Coracle GmbH erreicht aktuell 4,3 von 5 Sternen aus 1.394 unabhängigen Bewertungen — Gesamturteil „Gut“. Zur Einordnung: der Firmensitz (Hamburger Str. 180-182, 22083 Hamburg, Deutschland) ist öffentlich dokumentiert, Kontaktdaten liegen offen. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Wie bewerten Kunden Coracle GmbH?
Kundinnen und Kunden bewerten Coracle GmbH im Schnitt mit 4,3 von 5 Sternen („Gut“) auf Basis von 1.394 Bewertungen. 121 davon stammen aus den letzten 12 Monaten.
Wo hat Coracle GmbH seinen Sitz?
Coracle GmbH hat seinen Sitz in Hamburger Str. 180-182, 22083 Hamburg, Deutschland. Die Angabe stammt aus öffentlichen Quellen und dem Impressum.
Welche Alternativen zu Coracle GmbH gibt es?
Die bestbewerteten Anbieter in der Branche Studentische Austauschorganisation sind Expatrio (4,4 von 5), Fintiba (3,4 von 5), Cultural Care Au Pair (4,7 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Ist das Profil von Coracle GmbH beansprucht?
Nein. Das Profil von Coracle GmbH ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Coracle GmbH hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Antwortet Coracle GmbH auf Bewertungen?
Coracle GmbH: Antwortet langsam. Typische Antwortzeit über einer Woche.
Kann Coracle GmbH negative Bewertungen löschen lassen?
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Wo ist Coracle GmbH im Handelsregister eingetragen?
Öffentliche Registerdaten zu Coracle GmbH (Hamburg) liegen vor.
Wir löschen keine Bewertungen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.