Bewertung
2,1
Mangelhaft · von 5 Sternen
Veranstaltungen & Unterhaltungcoolstuffinc.com
CoolStuff Erfahrungen
2,1von 5 · Mangelhaft
Nicht beansprucht Beanspruchen Antwortet blitzschnell
Stimmen
72
7 in den letzten 12 Monaten
Veranstaltungen & Unterhaltung
22%
Anteil 5-Sterne-Bewertungen
Bewertungen (72)
7 in 12 MonatenIhre Stimme
Erfahrung zu CoolStuff schreiben
Chris Izzo
Verifizierte Bewertung
Extremely disappointing customer service.
FedEx may be responsible for the shipping issue, but CoolStuffInc is responsible for making sure the product I paid for actually reaches me—and for helping resolve the problem when it doesn’t. I contacted CoolStuffInc, explained the situation, and even provided a solution FedEx gave me: the shipper needs to contact FedEx to remove the restriction so I can pick up my package. Instead of taking ownership and helping resolve the issue, CoolStuffInc has been completely unhelpful. Shipping problems happen. Poor customer service is a choice. I’ve been a loyal customer, but after this experience, I will seriously reconsider ordering from CoolStuffInc again. Extremely poor customer service and accountability.
0
Hannah
Verifizierte Bewertung
Poor packaging ruined my shipment
They packaged my over $250 Pokémon card order without any kind of protection. The most expensive card came with an imprint from not being sleeved and getting pressed during shipping. These cards were supposed to be near mint and now they are ruined.
0
Aaron Leon
Verifizierte Bewertung
Damaged cards sold at NM
I ordered two Luffy Red Bull cards from them on TCG Player. They arrived quickly and the packaging was great. The only problem is both cards came dented. You could see how someone held the cards very tight with their thumb on the bottom when playing and creased them. They sold them to me at near mint and these are both considered damaged, not even lightly played. I'm waiting for a refund.
0
JT Henry
Verifizierte Bewertung
Shipping is BEYOND bad.
First, I'd like to say that this company has an excellent inventory selection, and its loyalty program provides great value for frequent customers. I've been using them for years for most of my Magic: The Gathering purchases, and more often than not, they have exactly what I'm looking for at a fair price. Unfortunately, they now appear to use FedEx SmartPost (now known as FedEx Ground Economy) almost exclusively for shipping, and the service has been CONSISTENTLY bad. Orders that are expected to arrive within a week frequently take three to four weeks instead. In one particularly frustrating case, a package traveled between Florida and New Jersey four separate times before finally making its way to Arkansas where I live. At the time of writing this review, I have another order that is more than a week overdue and has been sitting in Illinois for the past three days after being rerouted away from Arkansas which again is where it was to be delivered. I genuinely like many aspects of this company, its pricing, selection, and rewards program are genuinely good. However, the ongoing shipping issues have left me feeling like this will likely be my last purchase.
0
Aiden Jones
Verifizierte Bewertung
Take the chance!
Ive been taking chances and like what ive gotten so far. I used to exclusively use CardKingdom and TCGplayer; TCG has now gone very downhill so im migrated away from the higher prices of cardkingdom. This will be my 3rd order with CoolStuffInc and I gotta say I'm very impressed despite the awful reviews! Very nice customer service - very quick to update and respond! Shipping rates are ok, the taxes are a bit high, but ill take the discount on the shipping. Overall i gotta put my trust into coolstuffinc more than I do these bad reviews!
0
Die Akte
Antwortet blitzschnell
Typische Antwortzeit unter 24 Stunden.
US
Alternativen zu CoolStuff
Veranstaltungen & Unterhaltung-Ranking →Häufige Fragen zu CoolStuff
Ist CoolStuff seriös?
CoolStuff erreicht aktuell 2,1 von 5 Sternen aus 72 unabhängigen Bewertungen — Gesamturteil „Mangelhaft“. Zur Einordnung: Unternehmenssitz: US. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Wie bewerten Kunden CoolStuff?
Kundinnen und Kunden bewerten CoolStuff im Schnitt mit 2,1 von 5 Sternen („Mangelhaft“) auf Basis von 72 Bewertungen. 7 davon stammen aus den letzten 12 Monaten.
Welche Alternativen zu CoolStuff gibt es?
Die bestbewerteten Anbieter in der Branche Veranstaltungen & Unterhaltung sind Showroomprive (4,2 von 5), Cchezvous (4,3 von 5), JD Sports España (3,8 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Ist das Profil von CoolStuff beansprucht?
Nein. Das Profil von CoolStuff ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann CoolStuff hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Antwortet CoolStuff auf Bewertungen?
CoolStuff: Antwortet blitzschnell. Typische Antwortzeit unter 24 Stunden.
Kann CoolStuff negative Bewertungen löschen lassen?
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Wir löschen keine Bewertungen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.