Bewertung
2,1
Mangelhaft · von 5 Sternen
Sportbekleidungsgeschäftcoolhockey.com
Coolhockey Erfahrungen
2,1von 5 · Mangelhaft
Nicht beansprucht Beanspruchen Antwortet blitzschnell
Stimmen
19
7 in den letzten 12 Monaten
Sportbekleidungsgeschäft
11%
Anteil 5-Sterne-Bewertungen
Bewertungen (19)
7 in 12 MonatenIhre Stimme
Erfahrung zu Coolhockey schreiben
Live And Inspired
Verifizierte Bewertung
Horrific customer service from these guys.
Unlike some others, I've never gotten a poorly done jersey from these guys, but their customer service is just brutal. To preface, I have 12-15 of their jerseys, with some others on the way. Recently I had 3 orders, when the first was 2 weeks passed the est shop day I emailed with a few questions, two days later it shipped, no replies. Couple days later I asked about the status of the other 2 orders and no reply. Another email, no reply (repeat 3 x). Then I wrote another, long email asking all my questions again and asking them to immediately contact me. Got a generic email about clearing backlogs. Emailed again asking for my questions to be answered, nothing. Both orders finally shipped, over a month late, the other day. We'll see on how they are when they arrive. The first was well done.
0
samuel fullerton
Verifizierte Bewertung
*Not* cool hockey
Order placed early January. Promised Jan 18 on their site, changed to feb 17 due to hand stitching—but I didn’t even want a named jersey—that was a MANDATORY selection or I couldn’t get that specific jersey. When I contacted the company about a shipping update (to be fair the date change WAS in the fine print) they stated that everything was on track to ship, as it was already in production. February 23 I received a cancellation notice due to lack of stock… piss poor job by Cool Hockey.
0
Ben
Verifizierte Bewertung
Good Company Turned Sour
They used to be an amazing company with great customer service, but I can assure you that is all in the past. Twice in the last year I had ordered something which either never arrived and was cancelled, or arrived nearly 4 months late. All because of issues with their inventory system. This may be passable except the first issue was nearly a year before the second, and they still had not fixed the issue a year later! If it is such a big issue you would think they may fix it, but that is not the case. This shows a gross neglect for their customers. And on top of it all, they only responded to me after repeated emails both times, and in one case weeks later, and continually brush me off with empty apologies and no show of true remorse.
0
Dave
Verifizierte Bewertung
Terrible experience
If I could give Coolhockey less than 1 star, I would. Terrible experience. I was promised delivery on Dec 15, of my November 21st order. Then told days before Christmas, that the order would not arrive in time, but would deliver before end of the year. It’s now Dec 30. No feedback. No replies to my emails. No one at Coolhockey answers the phone. And the company has just blocked me on X. I have alerted the Better Business Bureau and the Canadian Anti-Fraud Centre, to resolve.
0
Paula Taylor
Verifizierte Bewertung
Cool hockey jersey
Took a few emails but finally got great customer service, returned emails came quickly. Jersey came within 2 days of shipping. Great quality jersey, sticking, lettering and numbers were done perfectly.
0
Die Akte
Antwortet blitzschnell
Typische Antwortzeit unter 24 Stunden.
Alternativen zu Coolhockey
Sportbekleidungsgeschäft-Ranking →Häufige Fragen zu Coolhockey
Ist Coolhockey seriös?
Für Coolhockey liegen bisher 19 öffentliche Bewertungen vor (2,1 von 5) — für ein abschließendes Urteil ist die Datenlage noch dünn. Zur Einordnung: der Firmensitz (72 Kincort Street, M6M 5G1 Toronto, CA) ist öffentlich dokumentiert, Kontaktdaten liegen offen. Prüfen Sie zusätzlich Impressum und Vertragsbedingungen.
Wo hat Coolhockey seinen Sitz?
Coolhockey hat seinen Sitz in 72 Kincort Street, M6M 5G1 Toronto, CA. Die Angabe stammt aus öffentlichen Quellen und dem Impressum.
Welche Alternativen zu Coolhockey gibt es?
Die bestbewerteten Anbieter in der Branche Sportbekleidungsgeschäft sind Sportsdirect (2,8 von 5), Next (4,2 von 5), Prozis (4,4 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Ist das Profil von Coolhockey beansprucht?
Nein. Das Profil von Coolhockey ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Coolhockey hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Antwortet Coolhockey auf Bewertungen?
Coolhockey: Antwortet blitzschnell. Typische Antwortzeit unter 24 Stunden.
Kann Coolhockey negative Bewertungen löschen lassen?
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Wir löschen keine Bewertungen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.