Bewertung
3,6
Gut · von 5 Sternen
Service für Kryptowährungcoinex.com
3,6von 5 · Gut
Bewertung
Gut · von 5 Sternen
Stimmen
113 in den letzten 12 Monaten
Service für Kryptowährung
Anteil 5-Sterne-Bewertungen
Ihre Stimme
LM
Never again they pratically stealed me money just because they decided to block all operations on a crypto. You can't steal money! you must convert and give back money before ban any crypto from your exchange, since you can sell that crypto elsewhere... Or at least give the possibility to withdraw, but they blocked regions too.. embarassing
Donald Villegas
It's 13 weeks already and my deposit is still stuck with them. I submitted all necessary proofs but nothing had been done. It's obvious that they only want peoples deposit and nothing more. Well, I have opted for # Vine## ..Hash..# and both my deposits and withdrawals has been going smoothly.
Mohammadjavad Vafaei
34 DAYS and STILL FROZEN! I had TWO separate deposits that have been stuck for over 34 days! I submitted two tickets (#1652610, #1677523) and provided ALL requested compliance documents and information to the finance department. However, my transactions have NOT been returned or resolved together, and support is completely unresponsive! CoinEx is NOT a reliable exchange. Take responsibility and release my funds immediately!
mohammad karimi
I am extremely disappointed with CoinEx. I deposited my cryptocurrency before CoinEx announced any restrictions related to deposits from certain exchanges. However, my deposit was suddenly frozen and placed under review. I immediately provided every document requested by the compliance team, including proof of purchase, withdrawal records, identity verification, and even a selfie with my ID. Despite fully cooperating, my funds remain frozen for a long time, and I have received no clear explanation or timeline. This is unacceptable. Holding a customer's assets after they have complied with all verification requests damages trust and creates unnecessary financial stress. I sincerely hope CoinEx resolves my case as soon as possible and releases my funds. Until then, I cannot recommend this exchange to anyone. Case status: Deposit under review after all requested documents were submitted.
mahdi amini
Deposit stuck under review for almost a month - no response despite full cooperation On June 12, 2026, I made a deposit of approximately 111.85 USDT via the BEP20 network. It has remained in "under review" status ever since - nearly a month with zero resolution. On the same day the deposit was flagged, I submitted all requested documentation: a selfie with ID, a handwritten verification note, withdrawal records with transaction details (TXID), and proof of income/occupation. Since then I have opened 7 support tickets (#1640821, #1641004, #1641008, #1642144, #1643401, #1653518, #1672472) and sent formal follow-up emails to both support@coinex and compliance@coinex. . I have received no substantive response through any channel. I understand compliance checks take time, but nearly a month of silence despite full cooperation and repeated follow-up is unacceptable. I would like this resolved and I am sharing this review publicly in the hope of getting an actual response. Ticket references: #1640821, #1641004, #1641008, #1642144, #1643401, #1653518, #1672472
Typische Antwortzeit unter 7 Tagen. Beantwortet 32 % der negativen Bewertungen.
CoinEx erreicht aktuell 3,6 von 5 Sternen aus 370 unabhängigen Bewertungen — Gesamturteil „Gut“. Zur Einordnung: Unternehmenssitz: HK, Kontaktdaten liegen offen. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Kundinnen und Kunden bewerten CoinEx im Schnitt mit 3,6 von 5 Sternen („Gut“) auf Basis von 370 Bewertungen. 113 davon stammen aus den letzten 12 Monaten.
Die bestbewerteten Anbieter in der Branche Service für Kryptowährung sind MoonPay (4,1 von 5), Banxa (3,5 von 5), Transak (4,3 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Nein. Das Profil von CoinEx ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann CoinEx hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
CoinEx: Antwortet zügig. Typische Antwortzeit unter 7 Tagen.
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.