Bewertung
2,5
Mangelhaft · von 5 Sternen
2,5von 5 · Mangelhaft
Bewertung
Mangelhaft · von 5 Sternen
Stimmen
9 in den letzten 12 Monaten
Mietwagenanbieter
Anteil 5-Sterne-Bewertungen
Ihre Stimme
Anonym
Sehr gute Erfahrung von Anfang bis Ende. Alles war transparent, zuverlässig und deutlich unkomplizierter als erwartet. Man merkt, dass hier Wert auf einen guten Service gelegt wird. Ich würde den Anbieter jederzeit wieder nutzen.
Edward
Our three-month experience with Clyde was disappointing. Delivery and collection fees are high, and getting hold of customer service is extremely difficult — calls go unanswered and emails can take a long time to receive a response, usually citing “high volume”. The worst came after returning the car. Despite having comprehensive insurance with a CHF 1,500 excess and having reported an accident in advance (a scratch on the door that happened in a parking), we have now been invoiced almost CHF 7,000 for damage and other charges. We are disputing the invoice, so I will update this review once Clyde responds. But based on our experience, I would strongly advise anyone considering Clyde to read the return conditions very carefully and document the condition of the car in detail. However, based on the other reviews, it seems like that would be rather futile too. As this is their business model.
Bouniol Nicolas
Clyde was very appealing at the first step to contract the rental. It is a total different story when you return the car, they charge very unfair and not justified repairs costs despite no evidence on pictures taken. I do not recommend, in the end with all extra costs they charge it is very very expensive.
Andreas F.
I don't want to waste any more of my time on Clyde. So here's a quick warning to everyone: As has already been noted in other reviews, Clyde's business model is based on ripping people off when they return their vehicles. Even for vehicles with more than 60,000 km on the odometer and that are 4 years old, they expect a brand-new car when it's returned.
lucluc
Overall, I would rate my experience with Clyde 2 out of 5 stars. There are some positive points. The booking process makes it clear exactly which car you will receive, rather than only promising a vehicle category. The car itself was also in good condition and I had no complaints about its quality. However, the subscription feels far too expensive and inflexible overall. The mandatory delivery fee of CHF 290 is hard to justify, especially because there was no option to collect the car myself and avoid the fee. For a shorter subscription, this one-off charge can easily add around CHF 100 per month to the real cost of the car. Returning the car creates another significant charge or inconvenience: either pay CHF 150 for collection, or bring the car back yourself. I can do this in my case, but for many customers the return location may be far away and cost considerable time. It is difficult to understand why both the delivery and return process come with such high additional costs. The return process is also unnecessarily restrictive. You cannot simply return the car during normal opening hours; you need to arrange a specific appointment. This adds another layer of planning and makes the service less convenient than a car subscription should be. The delivery timeline was my biggest issue. At the time of booking, there was no reliable delivery date. You only receive an update once the car is ready, which can mean waiting several weeks without knowing whether it will be three, four or five weeks. I booked the car specifically for an upcoming trip, but it was delivered only after those plans. I therefore had to arrange another car, which defeated the purpose of the subscription. I was also surprised by how extensively every small mark or imperfection was photographed during handover. Documenting a vehicle is reasonable, but the process felt very strict. I have seen other reviews mentioning high charges for minor damage, so I will be paying close attention to the return process. Because I booked under a promotional offer, extending the subscription would increase my monthly price by almost 50%. Even at the discounted rate, the overall value does not feel convincing. In my view, the price would need to be at least another 30% lower to reflect the limited flexibility, uncertain delivery timeline and high one-off fees. What Clyde could improve: * Provide a clear and realistic delivery or collection date before customers complete a booking. * Reconsider the CHF 290 delivery fee and CHF 150 collection fee, particularly for shorter subscriptions. * Allow customers to return vehicles during normal opening hours instead of requiring a fixed appointment in every case. * Offer more collection and return locations. Having only one location in Lupfig can be impractical for customers who live far away. * Make the overall process more flexible and predictable, which is one of the main reasons people choose a car subscription. The car itself was good, but I would not recommend Clyde based on the overall value, high mandatory fees and lack of flexibility.
Typische Antwortzeit unter 24 Stunden.
Für Clyde Mobility liegen bisher 10 öffentliche Bewertungen vor (2,5 von 5) — für ein abschließendes Urteil ist die Datenlage noch dünn. Zur Einordnung: der Firmensitz (Alte Steinhauserstrasse 12, 6300 Cham, Schweiz) ist öffentlich dokumentiert, Kontaktdaten liegen offen. Prüfen Sie zusätzlich Impressum und Vertragsbedingungen.
Clyde Mobility hat seinen Sitz in Alte Steinhauserstrasse 12, 6300 Cham, Schweiz. Die Angabe stammt aus öffentlichen Quellen und dem Impressum.
Die bestbewerteten Anbieter in der Branche Mietwagenanbieter sind eDreams (4,4 von 5), Opodo (4,2 von 5), Discovercars (4,4 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Nein. Das Profil von Clyde Mobility ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Clyde Mobility hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Clyde Mobility: Antwortet blitzschnell. Typische Antwortzeit unter 24 Stunden.
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Öffentliche Registerdaten zu Clyde Mobility (Cham) sind über das Zefix einsehbar.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.