Bewertung
2,6
Durchschnittlich · von 5 Sternen
Online-Marktplatzcleanster.com
Cleanster Erfahrungen
2,6von 5 · Durchschnittlich
Nicht beansprucht Beanspruchen Antwortet blitzschnell
Stimmen
100
100 in den letzten 12 Monaten
Online-Marktplatz
30%
Anteil 5-Sterne-Bewertungen
Bewertungen (100)
100 in 12 MonatenIhre Stimme
Erfahrung zu Cleanster schreiben
Courtney Sullivan
Verifizierte Bewertung
This is company is the worst about…paying people
This is company is the worst about paying people I did a cleaning 3 weeks ago never received my money and they never answer the phone and always rude and lie about how big the property is I was told it was a 2 bedroom 2 bath home come to find out once I cleaned it was a 3 bedroom and 3 bath home and the price was super low the only time they ever answer the phone is if they need something from you don’t plan on using them again I requested more money to clean this place and they did not want to the pay was supper low
0
Doris Manford
Verifizierte Bewertung
⭐️⭐️⭐️⭐️⭐️
I had a wonderful experience with Cleanster! The cleaners were amazing, professional, and did an excellent job. I also appreciated the outstanding back-office support. When my cleaner had a flat tire, I was notified promptly and kept informed, which showed great communication and customer service. I highly recommend Cleanster and plan to use their services every month! I also love the idea of being able to request for co-cleaner.
0
Racquel G. Smith
Verifizierte Bewertung
Don’t!
Really, really poor cleaning quality 1 out of 4 times that I’ve tried this service. On top of that, they charged me twice for the same service and up until now, almost a month later, it’s unclear when I will get my money back!
0
Jessica Braga
Verifizierte Bewertung
This company is a joke
This company is a joke. It’s been almost a month since I completed a cleaning job for them, and I still haven’t been paid. Every time I follow up, they only respond with excuses and promises that payment is coming, but nothing ever happens. This is completely unacceptable. Everyone who works deserves to be paid on time. On top of that, there is virtually no support when you need help. If you try to contact them about an issue, it can take three days or more to get a response. If you’re in a situation where you need immediate assistance, don’t expect any help—they simply don’t seem to care. I would not recommend working for this company based on my experience.
0
Lauren Scholefield
Verifizierte Bewertung
Save your Money and time
booked Cleanster for an 11:00 a.m. cleaning appointment to prepare my home for a dinner party. I specifically took the time to carefully select a highly rated cleaner based on her reviews because I wanted to ensure the job was done well. At 10:35 a.m., I received a call informing me that my cleaner had developed a fever and could no longer make it. While I understand that illness happens, I had arranged my entire day around this 4.5-hour appointment. They asked if I could accommodate a replacement at 1:30 p.m., and despite the inconvenience, I agreed. At 1:30 p.m., no one showed up. Instead, I received an email saying someone named Ivy was approximately 25 minutes away. I had already called the company because they were late, but no one answered, so I left a voicemail. Shortly afterward, I received a text saying that a male cleaner was actually on the way. When I finally got through to someone, I explained that not only was the replacement already over 30 minutes late, but I was also not comfortable being alone in my home with a male cleaner. I had specifically selected a female cleaner, and I think it's reasonable for a company entering people's homes to recognize that some women have legitimate safety concerns. At the very least, this should have been discussed with me before sending a completely different person. Another thing that rubbed me the wrong way was that their text messages before the appointment instructed me to "secure my valuables." While that's probably intended as a standard precaution, it doesn't inspire much confidence in a company that should be thoroughly vetting the people they're sending into customers' homes. To make matters worse, this wasn't my first experience with Cleanster. I had booked them once several years ago at a different address. Since then, they've repeatedly called, texted, and emailed me with promotions—even after I unsubscribed from marketing emails and explicitly asked over the phone to be removed from their contact lists. Ironically, the only reason I booked them again was because they continued sending me promotional codes. After wasting my entire day, I asked if they could offer any compensation for the inconvenience. I was told they couldn't because I had already used a discount code, and instead they offered me another promo code for a future booking. They also said they'd have to "create a ticket" just to determine whether I could even receive a refund. By 2:00 p.m., I gave up waiting and cleaned the house myself. Had they been upfront from the beginning, I could have simply done that at 11:00 a.m. instead of losing an entire day. This was an incredibly unprofessional experience from start to finish. Poor communication, repeated delays, disregard for customer preferences and safety concerns, relentless marketing despite unsubscribe requests, and no meaningful effort to make things right. I won't be using Cleanster again, and I would strongly recommend looking elsewhere if you value your time.
0
Die Akte
Antwortet blitzschnell
Typische Antwortzeit unter 24 Stunden.
Alternativen zu Cleanster
Online-Marktplatz-Ranking →Häufige Fragen zu Cleanster
Ist Cleanster seriös?
Cleanster erreicht aktuell 2,6 von 5 Sternen aus 100 unabhängigen Bewertungen — Gesamturteil „Durchschnittlich“. Zur Einordnung: der Firmensitz (2025 Guadalupe Street, Suite 260, 78705 Austin, US) ist öffentlich dokumentiert, Kontaktdaten liegen offen. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Wie bewerten Kunden Cleanster?
Kundinnen und Kunden bewerten Cleanster im Schnitt mit 2,6 von 5 Sternen („Durchschnittlich“) auf Basis von 100 Bewertungen. 100 davon stammen aus den letzten 12 Monaten.
Wo hat Cleanster seinen Sitz?
Cleanster hat seinen Sitz in 2025 Guadalupe Street, Suite 260, 78705 Austin, US. Die Angabe stammt aus öffentlichen Quellen und dem Impressum.
Welche Alternativen zu Cleanster gibt es?
Die bestbewerteten Anbieter in der Branche Online-Marktplatz sind TeePublic (4,7 von 5), World of Books (4,6 von 5), Subito (4,3 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Ist das Profil von Cleanster beansprucht?
Nein. Das Profil von Cleanster ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Cleanster hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Antwortet Cleanster auf Bewertungen?
Cleanster: Antwortet blitzschnell. Typische Antwortzeit unter 24 Stunden.
Kann Cleanster negative Bewertungen löschen lassen?
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Wir löschen keine Bewertungen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.