Channable Erfahrungen 2026: 4,3 von 5 (348 Bewertungen)

Bewertung

4,3

Gut · von 5 Sternen

Stimmen

348

18 in den letzten 12 Monaten

Softwareunternehmen

61%

Anteil 5-Sterne-Bewertungen

Bewertungen (348)

18 in 12 Monaten

Ihre Stimme

Erfahrung zu Channable schreiben

Gianluca Serafino

NL · 24. August 2026

Verifizierte Bewertung

Unterirdischer Support

Unterirdischer Support Nach einem Shop Update funktioniert aktuell seit 5 Tagen exakt gar nichts. Bestellungen kommen nicht mehr bei Channable an, Bei uns im Shop also auch nicht. Falsche Produktdaten werden an Marktplätze übermittelt, sodass wir Ware verkaufen, die wir nicht haben. Dadurch massenhaft Stornos und manuelle Bestellanlage seit 5 Tagen. Abstrafung der Marktplätze natürlich inklusive. Wird Channable für diese Schäden aufkommen? 4 Tage lang wurden wir einfach ignoriert, jetzt sagt jede Person (die wir mal erreichen) es wird eskaliert an irgendwen und dennoch funktioniert nichts und es meldet sich auch keiner.

0

24. August 2026

Mark Hoeks

NL · 18. August 2026

Verifizierte Bewertung

Unclear Promotion & Poor Customer Support

We used Channelable for around a year and were generally very happy with the platform during that time. However, we stopped using Channelable quite some time ago because we have since rebuilt many of the functionalities ourselves using Claude, including marketplace integrations, inventory synchronization, repricing and other automations. Our recent experience with a Kaufland promotion has unfortunately left us very disappointed. Through a Channelable newsletter, we received a special promotional code stating that we could use the Kaufland sales channel free of charge for seven months. Based on this communication, we decided to use the promotion. However, we only received a few months free before Kaufland started charging us monthly fees. We have now even received payment reminders. When we contacted Channelable for assistance, we felt that they immediately became very defensive. They referred to a policy that supposedly explained the promotion differently, but this policy was nowhere clearly available or easy to find. In our opinion, this is not the way a company should communicate with its customers. When promotional communication is unclear and results in unexpected costs and payment reminders, we believe the company should take responsibility and help resolve the situation rather than simply referring to internal policies. To be clear, our experience with Channelable itself was not always negative. We used the platform for around a year and it worked very well for us. Our main criticism is the way this particular situation has been handled and, in our opinion, the lack of transparency towards customers. For this reason, based on our current experience, we would not recommend Channelable. Instead, we recommend looking into Claude. We have been able to rebuild much of the functionality we previously used through Channelable ourselves, including marketplace integrations, inventory synchronization, repricing and other automations. We would recommend simply starting a conversation with Claude and exploring what you can build yourself. It can save you a significant amount of money and gives you much more control over your own systems. This is our personal experience as a company based in the Netherlands, but we believe it is important to share it honestly.

0

18. August 2026

Channable

Antwort des Unternehmens · 18. August 2026

Hi Mark, thank you for taking the time to share this detailed feedback with us. To clarify the campaign details, the promotion explicitly offered up to 7 months of discounts, with the specific eligibility criteria and duration defined directly by Kaufland, not Channable. Promotional offers always come with specific conditions, and without reviewing those terms upfront, it’s easy to end up with mismatched expectations regarding when standard billing resumes. Our support team responded promptly to explain these external promotional boundaries. While we always advocate for our users, we cannot override campaign terms set by partner platforms, and our team maintained timely, professional communication throughout your case. While we appreciate your transparency, we do find a 1-star review a bit unfair, especially considering you mentioned that Channable worked very well for your business over the past year and that your overall experience with the platform itself wasn't negative. We also respect your decision to build custom, in-house workflows. While 'vibe coding' setups with AI tools can be an agile approach, relying on custom scripts differs significantly from an enterprise SaaS platform. Managing breaking marketplace API updates, rate limits, complex error handling, and schema changes in-house carries ongoing maintenance risks that a dedicated tool is specifically built to handle for the long haul. We appreciate the time you spent with Channable and wish you and your team continued success moving forward. -Lorenzo from the Channable Team

Fossy Fashion

NL · 17. August 2026

Verifizierte Bewertung

Fijne klantenservice

Fijne klantenservice. Als je ergens tegen aanloopt denken ze goed mee en helpen ze met een oplossing. Daarnaast is het contact ook heel vriendelijk en behulpzaam.

0

17. August 2026

Dhr. Sjoerd Harbers

NL · 30. Juli 2026

Verifizierte Bewertung

Unprofessional way of doing business

We were treated in a very unprofessional way.

0

30. Juli 2026

Channable

Antwort des Unternehmens · 30. Juli 2026

Hi Sjoerd, Thank you for taking the time to share your feedback with us. I’m sorry to hear that your experience didn't meet your expectations, that is certainly not the feeling we aim to leave you with. To provide a bit of context, we maintain strict onboarding criteria regarding certain dropshipping business models. To protect consumers and uphold platform integrity, we require all merchants on Channable to comply with specific transparency and legal standards (such as offering a valid local phone number, registered business details, and a local return address). During the initial call, our team aimed to be completely upfront that your business model might not align with these guidelines. Following a quick internal review by our Customer Success leadership, we communicated our decision to you within two business days so as not to hold up your plans. While we fully understand how disappointing it is to hear a "no," maintaining these standards is essential for consumer trust and long-term platform compliance. We appreciate you taking the time to connect with us, and we wish you all the best with your business moving forward. -Lorenzo from the Channable Team

Lector DeForos

NL · 10. Juli 2026

Verifizierte Bewertung

Unclear billing

Unclear billing. Force you to stay an extra month

0

10. Juli 2026

Channable

Antwort des Unternehmens · 10. Juli 2026

Hi Lector, Thank you for sharing your feedback. We are very sorry to hear that you found our billing process confusing and felt frustrated by the transition. We always aim to be as transparent as possible with our terms. To help clarify how our billing works: Channable subscriptions operate on a pre-pay model where plans are billed at the start of each month. To prevent a renewal for the following month, we require cancellation requests to be submitted before the 20th of the current month. We never want our customers to feel forced into staying, and do our best to outline this in our terms and conditions. We want to make sure your specific account was handled correctly. Unfortunately, we couldn’t locate an active account or support ticket matching your reviewer profile name. Could you please reach out to us directly at [email protected] with your account details or your most recent ticket ID? Our team will gladly review your case to ensure everything was processed accurately. Thank you! -Carolyn

Die Akte

Softwareunternehmen Online-Marketing-Unternehmen Softwareanbieter Geschäft für Computerzubehör

Antwortet zügig

Typische Antwortzeit unter 7 Tagen. Beantwortet 72 % der negativen Bewertungen.

Alternativen zu Channable

Softwareunternehmen-Ranking →

Häufige Fragen zu Channable

Ist Channable seriös?

Channable erreicht aktuell 4,3 von 5 Sternen aus 348 unabhängigen Bewertungen — Gesamturteil „Gut“. Zur Einordnung: der Firmensitz (Kromme Nieuwegracht 66, 3512 HL Utrecht, NL) ist öffentlich dokumentiert, Kontaktdaten liegen offen. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.

Wie bewerten Kunden Channable?

Kundinnen und Kunden bewerten Channable im Schnitt mit 4,3 von 5 Sternen („Gut“) auf Basis von 348 Bewertungen. 18 davon stammen aus den letzten 12 Monaten.

Wo hat Channable seinen Sitz?

Channable hat seinen Sitz in Kromme Nieuwegracht 66, 3512 HL Utrecht, NL. Die Angabe stammt aus öffentlichen Quellen und dem Impressum.

Welche Alternativen zu Channable gibt es?

Die bestbewerteten Anbieter in der Branche Softwareunternehmen sind Freecash (4,8 von 5), Toluna (4,3 von 5), GoDaddy (4,3 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.

Ist das Profil von Channable beansprucht?

Nein. Das Profil von Channable ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Channable hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.

Antwortet Channable auf Bewertungen?

Channable: Antwortet zügig. Typische Antwortzeit unter 7 Tagen.

Kann Channable negative Bewertungen löschen lassen?

Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.

Wir löschen keine Bewertungen.

Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.

Erfahrung teilen Zur Startseite