Bewertung
1,8
Mangelhaft · von 5 Sternen
1,8von 5 · Mangelhaft
Bewertung
Mangelhaft · von 5 Sternen
Stimmen
0 in den letzten 12 Monaten
Einkaufen & Mode
Anteil 5-Sterne-Bewertungen
Ihre Stimme
Lauren Bergin
The worst company I have ever purchased from. Have been emailing 6 times in the last month and have received one respond asking why I wish to return item. Still no response all I wish to do is return the item which I am not satisfied with as a consumer its my right to do this and this company does not respond and finds it an insult to even ask for an address to return item.
Helen Claire Leigh-Chilman
Cannot give a rating for customer service, care or complaints handling can't rate something you can't find..... However, upon inspecting how they engage with, I feel even 1 star is pushing it. In the time since they became rated, they haven't flagged a comment..... but what is truly incredible is that of the 70%+ negative reviews they have replied to...NONE! That's in the stats offered by . Customer Services = 0/5 I have searched high and low for contact details for chamilia, eventually posted on hm Samuel's twitter page despite this not being a retailer complaint (design flaw or poor manufacture) but I'm lost on how to complain directly like I want. Customer Care = 0/5 I bought myself the bracelet a few years ago, I have 3 of the older style chain charm bracelets and decided to expand to the new way of collecting charms. Slowly i bought relevant charms fast forward to Xmas 2019. Mum asks what do you want, it occurs to me what the one thing my old ones have thats missing..... safety chain!! (Old bracelets have if soldered on as standard) Granted it can't be soldered, but should catch on my wrist long enough to notice my bracelets making a break for the floor! My mum keen to find the best one for the job looks at all available and settles on the strongest chain, that's what u gotta watch for don't want it to snap b4 you notice...... Nevermind mum the chain is still, one year on and maybe 24 hours of wear in total, in one piece. Probably because over those 24 hours it has completely unclipped itself from the bracelet 3 times.....a safety chain that needs saving 🤬 the first time being boxing day 2019. I assumed at that point maybe I'd attached it wrong and moved . But every time I wear it with in 5 minutes it is hanging off the bracelet one clasp undone waiting for the other to join it! Looking closely at the clippy bit I can see why there is a noticeable gap bigger than the one to undo the bracelet clasp and the tiniest ridge to hold it in place I have now taken it off its most expensive part cost more than the bracelet! Bracelet = 4/5 Charms = 3/5 (tarnishing with time) Chain with clips on = -5/5 it's false advertising to call it a 'safety' chain
MRS ANNMARIE PALIJ
All of the charms iv had and paid good money for the stones fall out and then they are ruined. Hm samual replaced one bracelet that it happened to but then refused to replace any of the charms..... they said it should be chamilia held accountable and unfortunately they don’t care. Waste of money
JParker
((I logged this against Ernest Jones also)) Prompt delivery and items arrived beautifully packaged. I purchased 3 Chamilia charms for the price of 2, offer stated on website, and at time of order all 3 charms were available. However yesterday, on the day order was despatched from warehouse, I received an email to say one of my charms was out of stock so wouldn't be sent. So I've received 2 charms for the price of 2, not the 3 as the offer stated. I emailed Customer Services who were apologetic but said that since my order had been despatched I'd have to wait for it to arrive and then send all items back for a full refund. I want the 2 charms I do have, they're a present for my Mum's birthday upcoming. I am disappointed that the charm wanted was out of stock especially since the website never said this was out of stock, otherwise I would have selected another option. This encounter has made me reconsider purchasing Chamilia charms, or from Ernest Jones, again.
Krystal Ferguson
I ordered two face masks almost two weeks ago. Never moved from Slidell LA. Wrote the person and they told me they would refund me the money for only one. I wrote back and said I want both or my money back. Just got another message saying they refunded me the money. Still have yet to receive it and no masks. SCAM ASS COMPANY
Typische Antwortzeit unter 7 Tagen.
Laut Impressum
Chamilia erreicht aktuell 1,8 von 5 Sternen aus 91 unabhängigen Bewertungen — Gesamturteil „Mangelhaft“. Zur Einordnung: der Firmensitz (One Kenney Drive, 02920 Cranston, US) ist öffentlich dokumentiert, Kontaktdaten liegen offen. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Kundinnen und Kunden bewerten Chamilia im Schnitt mit 1,8 von 5 Sternen („Mangelhaft“) auf Basis von 91 Bewertungen.
Chamilia hat seinen Sitz in One Kenney Drive, 02920 Cranston, US. Die Angabe stammt aus öffentlichen Quellen und dem Impressum.
Die bestbewerteten Anbieter in der Branche Einkaufen & Mode sind Cettire (3,1 von 5), Superdry DE (4,1 von 5), Champion Helmets (4,6 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Nein. Das Profil von Chamilia ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Chamilia hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Chamilia: Antwortet zügig. Typische Antwortzeit unter 7 Tagen.
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.