Bewertung
3,7
Gut · von 5 Sternen
Cearvol Erfahrungen
3,7von 5 · Gut
Nicht beansprucht Beanspruchen Antwortet zügig
Stimmen
23
23 in den letzten 12 Monaten
Hörgeräteakustiker
48%
Anteil 5-Sterne-Bewertungen
Bewertungen (23)
23 in 12 MonatenIhre Stimme
Erfahrung zu Cearvol schreiben
Mr C
Verifizierte Bewertung
Purchased the nano 2 via Amazon UK
Purchased the nano 2 via Amazon UK, after purchasing I read that you can only return the aids within the 45 day trial if only purchased via their website ( ALTHOUGH THE NANO 2 WERE FROM THEIR SHOP ON AMAZON UK) tried to Emial their customer support twice to confirm this and also were they covered under the 3 year warranty and the email was rejected twice, I used the same email address to activate the nano,s in the cearvol app. If you are in the UK and looking to purchase a cearvol item please be aware of this unless cearvol can reply back here to confirm my questions.
0
Duane Martinez
Verifizierte Bewertung
I have a background in product design…
I have a background in product design and therefore really appreciate well thought out design and engineering in the products I buy. You met all of my expectations. Also your customer support was very responsive to my inquiries. I would like to suggest you incorporate some sort of song skip on the device or at least on the case. Having to dig out and use my phone is not ideal. Your pause feature needs a little work still as I haven't been able to get that to work. Thanks and I'll be telling my family and friends how happy I am with the Wave.
0
Mark Axel Johnson
Verifizierte Bewertung
Since my 1st introduction to Cearvol…
Since my 1st introduction to Cearvol and their Wave Lite hearing aids at the beginning of this year their OTC product shipped to my address in Victoria, BC, I had quit a learning curve to climb and Cearvol's video's and in certain cases their support staff's instructive,concise & clear emails with images made it easy and fun to learn how to use and care for this well-made product. I am EXTREMELY pleased with both product and support. I think it is worth more than the $375 USD/$521 Cdn. that I paid for the product, December 14, 2025.
0
Mark Petit
Verifizierte Bewertung
Return policy not honored - until...
The hearing aids had several technical issues do I tried to return them. I have been put off by customer service now for a week. They are refusing to respond to emails. I tried calling. Get to told to leave a message and they will call back. No return call yet. I’m presently waiting in an online chat queue where I have been ‘next up’ for over 30 minutes. They appear to have no intent to honor their return policy. Do not do business with this company! 6/25/26 Addendum: shortly after posting the above, I got an email from someone in management apologizing for the delays in handling the refund request. It's still took a while, but they finally issued a label for me to send the hearing aids back and then upon receiving the hearing aids and inspecting them, issued a refund. I think their product still has a long way to go.
0
Susan C
Verifizierte Bewertung
Terrible customer service! Does not stand by full refund policy!
My husband ordered hearing aids from this company, but they were not working out for him. He started a return (well within the requested return window), and they ignored his requests to return them. He finally had to threaten legal action. They sent return label and we shipped them back immediately. That was beginning of April. We have YET to see any refund. They are ignoring his emails about it. At this point they have stolen our money! Horrible company! UPDATE: Refund was finally sent to us, but I would still not recommend due to the stress created on us just trying to get our money back.
0
Die Akte
Antwortet zügig
Typische Antwortzeit unter 7 Tagen. Beantwortet 57 % der negativen Bewertungen.
CN
Alternativen zu Cearvol
Hörgeräteakustiker-Ranking →Häufige Fragen zu Cearvol
Ist Cearvol seriös?
Für Cearvol liegen bisher 23 öffentliche Bewertungen vor (3,7 von 5) — für ein abschließendes Urteil ist die Datenlage noch dünn. Zur Einordnung: Unternehmenssitz: CN. Prüfen Sie zusätzlich Impressum und Vertragsbedingungen.
Welche Alternativen zu Cearvol gibt es?
Die bestbewerteten Anbieter in der Branche Hörgeräteakustiker sind Hearing Direct International Ltd (3,2 von 5), Japebo (4,5 von 5), Connevans Limited (4,9 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Ist das Profil von Cearvol beansprucht?
Nein. Das Profil von Cearvol ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Cearvol hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Antwortet Cearvol auf Bewertungen?
Cearvol: Antwortet zügig. Typische Antwortzeit unter 7 Tagen.
Kann Cearvol negative Bewertungen löschen lassen?
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Wir löschen keine Bewertungen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.