Bewertung
1,3
Schlecht · von 5 Sternen
Kurier- und Lieferdienstcareem.com
Careem Erfahrungen
1,3von 5 · Schlecht
Nicht beansprucht Beanspruchen Antwortet zügig
Stimmen
756
234 in den letzten 12 Monaten
Kurier- und Lieferdienst
2%
Anteil 5-Sterne-Bewertungen
Bewertungen (756)
234 in 12 MonatenIhre Stimme
Erfahrung zu Careem schreiben
Dave
Verifizierte Bewertung
ALWAYS out of stock on grocery delivery.
This is about their grocery delivery. In theory a great idea. In practice pathetic. They are out of stock on so many items using careem is totally unpractical. If they want to be relevant in this business they certainly need far far better inventory management. I hope they get better because it could be handy.
0
irene melikian
Verifizierte Bewertung
A new initiative from Careem rises.
A new initiative from Careem rises. The extra charges are unfair when drivers take longer routes, rely entirely on maps, or get stuck in avoidable traffic due to unfamiliarity with the roads. Passengers shouldn’t have to pay extra for such delays. Please review this issue.
0
AL
Verifizierte Bewertung
My debit card has been charged
My debit card has been charged, unrecognised transaction. When contacted Careem, they said that my card is associated with another account, that they can't refund me and they refused to give me whatsoever detail on the account my card is connected to. They protect the scammers against the honest clients. S T A Y A W A Y
0
Natallia Kapersak
Verifizierte Bewertung
Extremely stressful and unacceptable…
Extremely stressful and unacceptable experience with Careem I am writing this review because what happened during my Careem ride today went far beyond a driver simply taking a wrong turn. I ordered a ride from the metro station to my home — a distance of approximately 1 km. What should have been a very short and straightforward journey turned into approximately 30 minutes of being driven around without reaching my destination. The driver appeared unable to properly use the GPS/navigation on his phone and could not find the destination that was already provided through the Careem app. Communication was also extremely difficult, and instead of getting closer to my destination, I was being driven around for an unreasonable amount of time. At some point, this stopped being merely inconvenient and became genuinely stressful. What makes this experience even worse is that I contacted Careem Customer Support while I was still inside the vehicle because I needed help. I expected the company whose platform I had used to book the ride to intervene and help resolve the situation. I did not receive the effective assistance I needed. Eventually, after approximately 30 minutes, I had had enough. I asked the driver to stop the vehicle and let me out, and I ended up walking home instead of completing the Careem journey I had paid for. Think about that for a moment: I booked transportation for a journey of roughly one kilometre, spent around half an hour being driven around, contacted the company’s support for help, and ultimately had to get out of the car and walk home. This is not the level of service passengers should be expected to accept. My concern is also bigger than one individual ride. If a driver is accepting passengers through a major transportation platform, there should be a basic level of competence required to complete a journey using the navigation system provided. And when something goes seriously wrong during an active ride, passengers should be able to rely on Careem Customer Support to actually assist them. I was left extremely stressed and upset by this experience. I have therefore requested that Careem treat this as a formal complaint and escalate it to a Supervisor/Manager, rather than simply issuing a generic apology or credit and closing the case. I am asking Careem to review: * the GPS and complete route history of this journey; * why a journey of approximately 1 km lasted around 30 minutes without reaching the destination; * the driver’s ability to use the required navigation system and complete rides appropriately; * my contact with Customer Support during the incident and how that request for help was handled; * what measures will be taken to prevent another passenger from experiencing the same situation. I am not writing this review because I want a voucher or a few dirhams of Careem credit. That does not address what happened. I want accountability and a proper investigation. Careem has access to the journey data. The route, duration and destination can be reviewed. My contact with Customer Support can also be reviewed. I expect Careem to investigate this properly, provide me with a complaint reference number, escalate the matter to a Supervisor or Manager, and explain what action has been taken. Passengers should not have to abandon a ride and walk home because a driver cannot reach a destination — and they certainly should not feel that they are on their own when they contact the platform for help during the incident.
0
current destination
Verifizierte Bewertung
The fresh meat was off and they will not refund. DO NOT USE!
I used Careem Quik for a grocery shop. I ordered a ribeye steak and some chicken thighs, both had a 1 week expiration, I opened them after 3 days and both were off, they absolutely stunk and had brown/green patches. I reported this to Careem and requested a refund, only to be told that any issues have to be reported within 48 hours, and they will not give any refund Absolutely ridiculous! I ordered a weeks worth of meat, I was meant to open all the vacuum seals on day 1?? Terrible. DO NOT USE!
0
Die Akte
Antwortet zügig
Typische Antwortzeit unter 7 Tagen. Beantwortet 89 % der negativen Bewertungen.
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Ist Careem seriös?
Careem erreicht aktuell 1,3 von 5 Sternen aus 756 unabhängigen Bewertungen — Gesamturteil „Schlecht“. Zur Einordnung: der Firmensitz (Dubai, AE) ist öffentlich dokumentiert. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Wie bewerten Kunden Careem?
Kundinnen und Kunden bewerten Careem im Schnitt mit 1,3 von 5 Sternen („Schlecht“) auf Basis von 756 Bewertungen. 234 davon stammen aus den letzten 12 Monaten.
Wo hat Careem seinen Sitz?
Careem hat seinen Sitz in Dubai, AE. Die Angabe stammt aus öffentlichen Quellen und dem Impressum.
Welche Alternativen zu Careem gibt es?
Die bestbewerteten Anbieter in der Branche Kurier- und Lieferdienst sind Yodel by InPost (2,1 von 5), GLS Denmark (2,7 von 5), InPost Italia (4,2 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Ist das Profil von Careem beansprucht?
Nein. Das Profil von Careem ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Careem hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Antwortet Careem auf Bewertungen?
Careem: Antwortet zügig. Typische Antwortzeit unter 7 Tagen.
Kann Careem negative Bewertungen löschen lassen?
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Wir löschen keine Bewertungen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.