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CandyLand Casino Erfahrungen
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58 in den letzten 12 Monaten
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Bewertungen (59)
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Diego Mensah
Verifizierte Bewertung
Deposited 165 dollars, KYC stuck for nineteen days
Threw 165 Australian dollars into my account on July 13th to play some Starburst. Bonus cleared the next day, no drama. Tried withdrawing 220 dollars on July 16th and that's when things went sideways. KYC verification kept asking for the same documents over and over - ID, proof of address, bank statement. I sent them all three times between July 18th and August 1st. Support just repeated 'we're reviewing your file' without saying what was actually missing. Meanwhile my money's locked. Waited nineteen days for someone to actually look at what I uploaded instead of copying the same template message.
0
Wei B.
Verifizierte Bewertung
KYC verification stuck for three weeks
Tried to cash out 275 australian dollars on July 10th after the bonus cleared, but they kept asking for more documents and never actually processed the withdrawal request.
0
Aoife OBrien
Verifizierte Bewertung
Bonus worked, then withdrawal limits kicked in
Funded my account with 385 australian dollars on the 18th of July, got the welcome bonus sorted same day which was straightforward enough. Played Wanted Dead or a Wild for maybe ten days, built up a balance of around 520 australian dollars with the bonus included. Then I went to cash out and hit the withdrawal cap - they had it locked at 240 australian dollars per transaction, which I didn't see mentioned clearly upfront, so that was annoying. Support got back to me within a day when I asked about it, the agent wasn't rude or anything, just explained the limits are there and I'd need to do multiple withdrawals over time. First batch of 240 went through after four days which was fine, but it means if I want the rest out I'm looking at another two weeks minimum doing this in chunks. The site itself runs okay, games load without crashing, deposit process was simple, but this whole withdrawal setup feels designed to make you wait and maybe lose interest or play through it again. Not a disaster, but not what I expected when the bonus looked decent.
0
Chloe Adebayo
Verifizierte Bewertung
Stuck waiting on KYC since mid-July
Started my account here on July 15th with 285 Australian dollars, just wanted to mess around with their slots on a quiet Friday afternoon. The deposit went through without any drama, money was there within minutes, and I thought okay, maybe this one's different. Played for a bit, nothing crazy, but then I hit a small win around 340 Australian dollars and figured I'd cash out half of it since I didn't have much riding on the rest anyway. Submitted my withdrawal request on July 17th and that's when things went sideways. The system immediately flagged my account for KYC verification, which fair enough, I get it, but the process just... stopped. I uploaded my ID and a utility bill on July 18th like they asked, waited a few days, heard nothing, then got an automated email saying they needed more documents. Sent in everything again on July 22nd - passport, bank statement, the whole thing - and since then, radio silence. It's now been nine days and every time I check the app it still says 'pending verification'. The interface itself is smooth enough, I'll give them that, buttons work, the menu doesn't lag, but what's the point if you can't get your money out? Sent support two messages asking what's holding things up and got back a template reply both times saying they're 'reviewing my documents' and to 'allow up to 10 business days'. Ten business days from when though? From the first submission on the 18th or the resubmission on the 22nd? They wouldn't clarify. My withdrawal is just sitting there at 170 Australian dollars, stuck in limbo because apparently verifying a passport takes longer here than it should.
0
Sarah
Verifizierte Bewertung
Signed up in mid-April with one hundred…
Signed up in mid-April with one hundred and fifty euros, the welcome bonus seemed decent so I went for it. Played through the slots for a few days, got lucky and ended up with around four hundred euros in my account. Then I tried to cash out and found out there's a five hundred euro monthly withdrawal limit, which basically meant I was stuck waiting around for weeks to get my money out. Felt like the bonus conditions were buried in the fine print somewhere and I didn't spot them until it was too late, so now I'm just frustrated watching my balance sit there.
0
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Ist CandyLand Casino seriös?
CandyLand Casino erreicht aktuell 3,9 von 5 Sternen aus 59 unabhängigen Bewertungen — Gesamturteil „Gut“. Zur Einordnung: Unternehmenssitz: AU. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
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