Bewertung
2,0
Mangelhaft · von 5 Sternen
Bekleidungsgeschäftburberry.com
Burberry Service Erfahrungen
2,0von 5 · Mangelhaft
Nicht beansprucht Beanspruchen Antwortet blitzschnell
Stimmen
288
29 in den letzten 12 Monaten
Bekleidungsgeschäft
5%
Anteil 5-Sterne-Bewertungen
Bewertungen (288)
29 in 12 MonatenIhre Stimme
Erfahrung zu Burberry Service schreiben
Natalya
Verifizierte Bewertung
Absolutely devastating experience with…
Absolutely devastating experience with Burberry store at Bond Street London. I ordered two items from Burberry online: shoes and a cap. The shoes fit perfectly but the cap was far too big. Decided to return. Looking at their return policy, saw an opportunity to drop to the nearest shop. So on my arrival to Burberry Bind street, the guy, the shop assistant took the cap I was returning away from me and did not provide any receipt or confirmation of return explaining me that due to the fact that the cap had been bought online they would send the Burberry Cap back by themselves to their warehouse and I would get the return into my bank account in about 4-5 working days. More than two weeks past - no refund, no Burberry hat, no receipt to prove anything. It feels like I was robbed in the centre of London…. In Burberry shop! No reply or help from customer services despite contacting them on What’s up and by e-mail. Just absolutely disappointing experience: no money, no product, no nothing!
0
Ester Nazzaro
Verifizierte Bewertung
Sono rimasta molto delusa dall'acquisto…
Sono rimasta molto delusa dall'acquisto di una borsa... Sin da subitissimo gli angoli della stessa si sono aperti, la patina che riveste il tessuto si è squarciato. Attualmente, i quattro angoli della borsa sono di colore bianco; mentre la borsa è marrone scuro:) Bye Bye Burberry a mai più!
0
MG
Verifizierte Bewertung
Appalling customer service
Appalling customer service. Burberry markets itself as a luxury brand, yet my complaint was repeatedly ignored, my requests for escalation were disregarded, and the final response failed to address a single issue I raised. This was one of the most dismissive and disappointing customer service experiences I've had. The service is completely unworthy of a premium brand.
0
Lisa Andersen
Verifizierte Bewertung
I ordered a bag
I ordered a bag, and it came in a few days. But the bag has two major bad sewing. Could almost go for a fake Burberry. I have declared that to Burberry customerservice, send several pictures, but Austin must be blind, since he do not see there is anything wrong. Two major things. The answer from him is just that I can return the bag. And now I see, that some of Burberry customers have difficulty getting there money back. This was my last by of a brand I have loved for many years.
0
rasurathotmail.it
Verifizierte Bewertung
Reso spedito in 3 scatole originali burberry e rispedito in semplici buste dal magazzino. reclamo di invio scstole ma e assistenza cliente inesistente
Ho fatto un reso di tre capi Burberry — una camicia e due polo — e il reso è stato respinto per una piccola macchia presente su un solo articolo. Posso anche capire il rifiuto di quel capo, ma respingere tutti e tre è semplicemente ridicolo, soprattutto considerando che gli altri erano perfetti. La parte più vergognosa però arriva dopo: avevo spedito tutto nelle scatole originali Burberry, con ogni capo nella sua confezione individuale originale. Dopo il rifiuto, il magazzino mi ha rispedito i tre articoli dentro una scatola anonima, infilati in semplici buste, senza restituire nessuna delle confezioni originali. Ho scritto più volte all’assistenza Burberry chiedendo spiegazioni e la restituzione delle scatole originali. Risultato? Silenzio totale. La sensazione è molto chiara: le scatole originali “spariscono” convenientemente quando un reso viene respinto. E sappiamo tutti benissimo che fine fanno certi packaging di lusso. Un comportamento davvero poco trasparente, squallido e indegno di un marchio che si vende come premium. Esperienza pessima, gestione arrogante e assistenza clienti inesistente.
0
Die Akte
Antwortet blitzschnell
Typische Antwortzeit unter 24 Stunden.
Alternativen zu Burberry Service
Bekleidungsgeschäft-Ranking →Häufige Fragen zu Burberry Service
Ist Burberry Service seriös?
Burberry Service erreicht aktuell 2,0 von 5 Sternen aus 288 unabhängigen Bewertungen — Gesamturteil „Mangelhaft“. Zur Einordnung: der Firmensitz (Neuer Wall 71, 20354 Hamburg, GB) ist öffentlich dokumentiert, Kontaktdaten liegen offen. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Wie bewerten Kunden Burberry Service?
Kundinnen und Kunden bewerten Burberry Service im Schnitt mit 2,0 von 5 Sternen („Mangelhaft“) auf Basis von 288 Bewertungen. 29 davon stammen aus den letzten 12 Monaten.
Wo hat Burberry Service seinen Sitz?
Burberry Service hat seinen Sitz in Neuer Wall 71, 20354 Hamburg, GB. Die Angabe stammt aus öffentlichen Quellen und dem Impressum.
Welche Alternativen zu Burberry Service gibt es?
Die bestbewerteten Anbieter in der Branche Bekleidungsgeschäft sind TeePublic (4,7 von 5), LightInTheBox (1,4 von 5), QVC UK (4,0 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Ist das Profil von Burberry Service beansprucht?
Nein. Das Profil von Burberry Service ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Burberry Service hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Antwortet Burberry Service auf Bewertungen?
Burberry Service: Antwortet blitzschnell. Typische Antwortzeit unter 24 Stunden.
Kann Burberry Service negative Bewertungen löschen lassen?
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Wir löschen keine Bewertungen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.