Bewertung
4,3
Gut · von 5 Sternen
Krankenversicherungbupaglobal.com
Bupa Global Erfahrungen
4,3von 5 · Gut
Nicht beansprucht Beanspruchen Antwortet blitzschnell
Stimmen
100
53 in den letzten 12 Monaten
Krankenversicherung
71%
Anteil 5-Sterne-Bewertungen
Bewertungen (100)
53 in 12 MonatenIhre Stimme
Erfahrung zu Bupa Global schreiben
Julia Sons
Verifizierte Bewertung
Very bad experience from the beginning
Very bad experience from the beginning. Agents keep switching for the same claims, and every first or second claim gets rejected. Unprofessional staff and assessment process. Everything needs to be pre-authorised, even a small, routine blood test. A lot of personal time is wasted, with hours and hours spent on exhausting verification procedures. Calls are also frequently dropped due to failures with their phone provider, meaning we have to start all over again each time. New agents pick up the case from scratch, requiring us to repeat the same information millions of times, yet still without any result. We have been paying a lot of money for this provider, but I have never experienced worse customer service or dealt with a worse insurance company. Please avoid them by all means.
0
Alex Farkhad
Verifizierte Bewertung
The worst insurance experience I have ever had
Bupa Global has provided some of the most disappointing customer service I have ever experienced from an insurance provider. The level of communication, transparency and support has been extremely poor, particularly when it comes to handling claims. What is especially frustrating is the contrast between the promises made when you become a customer and the reality when you actually need to use the service. When it comes to submitting and getting claims processed, the experience has been unnecessarily complicated, slow and exhausting. Instead of feeling supported at a time when you genuinely need your insurance, you are left chasing, clarifying and repeatedly providing information that should already be available to them. For a company that positions itself as a premium international health insurance provider, I find this level of service completely unacceptable. Paying for comprehensive insurance means very little if, when you actually need to rely on it, you have to fight to get your claims properly considered. I would strongly advise companies and individuals considering Bupa Global to look very carefully at the actual customer experience before committing. In my experience, the service has been nowhere near what I would expect for the price or the promises made. This has been an incredibly frustrating and disappointing experience, and I would not recommend Bupa Global to anyone based on my experience. I sincerely hope that no one has to discover how difficult their claims process can be at a time when they are already dealing with an emergency.
0
Suliman.Waleed Suliman.Abu.Kha
Verifizierte Bewertung
Agent understood the issue well and trying to fix it.
Better experience.
0
Sanjay Verma
Verifizierte Bewertung
Very good experience with Bupa
Very good experience with Bupa. The response was quick, clear, and professional. My queries were handled promptly and everything was explained well. Highly satisfied with the service!
0
Hesham Shaheen
Verifizierte Bewertung
Buba Global saved me from stress yesterday while I was in the hospital.
The situation at the hospital on Cairo, Egypt yesterday was bizarre! It was incredibly crowded, and at every turn, they kept asking me to speak with Bupa customer service to get approval for policy updates, medication refills, and lab tests and scans for myself and my wife! I became extremely stressed and had to speak to Bupa's customer service hotline in Cairo multiple times during a single visit. However, as always, I received excellent cooperation from them, and within minutes, the approvals were sent correctly, completely, and without any errors or missing information. I usually receive excellent service from them, but yesterday the quality of service was doubled. My greetings to them all.
0
Die Akte
Antwortet blitzschnell
Typische Antwortzeit unter 24 Stunden. Beantwortet 100 % der negativen Bewertungen.
Alternativen zu Bupa Global
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Ist Bupa Global seriös?
Bupa Global erreicht aktuell 4,3 von 5 Sternen aus 100 unabhängigen Bewertungen — Gesamturteil „Gut“. Zur Einordnung: der Firmensitz (Trafalgar Place, BN1 Brighton, GB) ist öffentlich dokumentiert, Kontaktdaten liegen offen. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Wie bewerten Kunden Bupa Global?
Kundinnen und Kunden bewerten Bupa Global im Schnitt mit 4,3 von 5 Sternen („Gut“) auf Basis von 100 Bewertungen. 53 davon stammen aus den letzten 12 Monaten.
Wo hat Bupa Global seinen Sitz?
Bupa Global hat seinen Sitz in Trafalgar Place, BN1 Brighton, GB. Die Angabe stammt aus öffentlichen Quellen und dem Impressum.
Welche Alternativen zu Bupa Global gibt es?
Die bestbewerteten Anbieter in der Branche Krankenversicherung sind Saga Insurance (4,1 von 5), HUK-COBURG (3,9 von 5), Meilleurtaux (4,6 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Ist das Profil von Bupa Global beansprucht?
Nein. Das Profil von Bupa Global ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Bupa Global hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Antwortet Bupa Global auf Bewertungen?
Bupa Global: Antwortet blitzschnell. Typische Antwortzeit unter 24 Stunden.
Kann Bupa Global negative Bewertungen löschen lassen?
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Wir löschen keine Bewertungen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.