Bewertung
2,2
Mangelhaft · von 5 Sternen
Flugsuchmaschinebugetair.co.uk
2,2von 5 · Mangelhaft
Bewertung
Mangelhaft · von 5 Sternen
Stimmen
1 in den letzten 12 Monaten
Flugsuchmaschine
Anteil 5-Sterne-Bewertungen
Ihre Stimme
Nina
Horrible horrible horrible, ❌❌❌ no phone number for customer service I purchased a return ticket with 4 connecting flights, booked two months in advance. Recently, I received an email saying that one of my return flights was cancelled. The replacement they offered was after my next connection, which means the itinerary no longer works. I contacted them and explained the issue, and I was flexible with dates — any date would have been fine as long as the connections made sense. They told me they cannot change the flight, and that the cancellation was made by the airline, not them. I then asked for a refund, but they said they can only refund one out of the four flights, even though the whole journey is no longer usable. They are refusing to give me a suitable replacement flight and also refusing to refund the full ticket.
Muhammad Usman
steal my money i tried to change my return date but no response from customer services
James Carver
What a Micky Mouse outfit! I booked a flight for my wife from Manila Philippines to London Heathrow, via Kuwait. On the 19th June 2025. Using BudgetAir. My wife got the E travel ticket, she even got her baggage allowance documentation. BUT!... Terminal numbers are no where in sight! Does BudgetAir think we are clairvoyant? We looked everywhere for Terminal numbers. Even contacted BudgetAir and got an animated email... NEVER AGAIN WILL I BOOK WITH THESE CHANCERS!!
scott Randol
Book with BudgetAir.co.uk at your “PERIL” and hope that your booking is accepted and you receive your flight ticket. They will “WITHHOLD” your money and keep it in their bank account as long as they can get away with it. I will say here they have “STOLEN” my money, I booked a flight with them on the 19TH of April. Their system showed the flight as being available I booked and made payment within seconds I receive a message that the seat is no longer available. I’m now expecting my money to bounce back into my bank account. Being unsuspecting of this fraud, I saw another flight available to my destination with BudgetAir.co.uk …. so I booked that one also. Hours later after chasing them for my documents I receive a email message from them to tell me that the flight had been cancelled. I could only get to their Customer Services dept by online chat. I explained about the £2k spent on their website to purchase tickets, I’m told it will take 5 - 10 business days to receive my refund. Well it’s been over 22 business days and I still have not received my money back. I’ve been in contact with them frequently. The staff on the chat line give stock answers and nothing is escalated. I will NOW be seeking legal advise to escalate this further.
JOSE
En primer lugar reserve dos vuelos uno de ida dirección Budapest y uno de vuelta hacia Madrid. Me mandan únicamente el de vuelta he imposible hablar con ellos al final con mucho esfuerzo pude resolverlo o más bien enterarme del problema hablando con un robot osea fatal he incomodo pues bien! me cancelaron el vuelo de ida y me dicen "que me busque la vida" básicamente con lo cual me toco buscar otro vuelo...al intentar hacer la facturación on-line imposible totalmente,no te la mandan,no te Dan opción de hacerla manual ni nada de nada osea hay que llegar al aeropuerto y que te la haga la aerolínea pagando nada más y nada menos que 50 euros porque te impriman un papel! Me parece abusivo totalmente también por parte de la compañía que era wizz air!!! Alguien debería tomar cartas en el asunto con este tipo de estafas!
Typische Antwortzeit unter 24 Stunden.
Für Bugetair liegen bisher 10 öffentliche Bewertungen vor (2,2 von 5) — für ein abschließendes Urteil ist die Datenlage noch dünn. Zur Einordnung: Unternehmenssitz: US. Prüfen Sie zusätzlich Impressum und Vertragsbedingungen.
Die bestbewerteten Anbieter in der Branche Flugsuchmaschine sind eDreams (4,4 von 5), Opodo (4,2 von 5), Volotea (3,5 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Nein. Das Profil von Bugetair ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Bugetair hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Bugetair: Antwortet blitzschnell. Typische Antwortzeit unter 24 Stunden.
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.