Bewertung
1,4
Schlecht · von 5 Sternen
Bnbnova Erfahrungen
1,4von 5 · Schlecht
Nicht beansprucht Beanspruchen Antwortet blitzschnell
Stimmen
64
39 in den letzten 12 Monaten
Reise-Aggregator
2%
Anteil 5-Sterne-Bewertungen
Bewertungen (64)
39 in 12 MonatenIhre Stimme
Erfahrung zu Bnbnova schreiben
Daniela Vietri
Verifizierte Bewertung
Alloggio perfetto, serve maggiore chiarezza sulla caparra
Ho letto le tante recensioni negative solo dopo aver prenotato un alloggio a Parigi tramite booking e sono partita con non pochi timori. Ma la mia esperienza è stata positiva. L' alloggio bello e pulito, perfettamente corrispondente alla foto. Il rimborso della consistente caparra è avvenuto come dichiarato allo scadere del quattordicesimo giorno dal check out. NOTA NEGATIVA su booking non era indicato l' obbligo di caparra che ho scoperto solo in un secondo momento dopo aver pagato il soggiorno. È un informazione che va fornita con chiarezza PRIMA della prenotazione per poter dare alle persone la possibilità di valutare se questo ulteriore costo sia sostenibile prima della partenza per una vacanza. Ripeto però di non aver avuto problemi per il rimborso, sarebbe servita solo maggiore chiarezza inizialmente
0
Paul
Verifizierte Bewertung
Fraudsters
As with many guests the service in none existent and they have had my deposit for 6 week and i am still waiting for it to be returned, bunch of crooks
0
Lisa
Verifizierte Bewertung
**Very disappointing experience with delayed security deposit refund**
**Very disappointing experience with delayed security deposit refund** I am a travel advisor who booked a property through VRBO/Expedia TAAP for my client. Following a June 2026 stay, my client was awaiting the return of an €800 security deposit. After checkout, I contacted the property management company and was advised that the deposit was typically processed within 14 days, provided there were no damages or issues. However, that timeframe passed and the refund was still not received. Over the following weeks, I spent a significant amount of time following up. I received multiple responses advising that the matter had been escalated, but there was no clear timeline, explanation, or confirmation of when the refund would actually be processed. The deposit was eventually returned on July 24, but only after repeated follow-ups and escalation. While I am grateful the funds were ultimately received, the process caused unnecessary stress for my client and required a considerable amount of time to resolve. My greatest concern is that, without my continued follow-up and persistence on my client’s behalf, I am not confident this would have been resolved in a timely manner. There was no proactive communication to reassure my client that the refund was being processed or provide a clear expectation of when the funds would be returned. My concern is not simply that there was a delay, but the lack of communication, transparency, and accountability once the expected refund timeframe had passed. I hope the company reviews its processes to ensure future travellers are not placed in the same situation.
0
Anthony R
Verifizierte Bewertung
Absolute Joke of a company
Absolute Joke of a company, they don't read your messages properly and reply back with irrelevant drivel. They take your deposit in euros and because of exchange rate fluctuations don't refund you the full amount also had to chase the refund they don't do it within 14 days automatically even when chased, only once chased again after the 14 days had passed. Totally inflexible given extenuating circumstances like other have said. They really dont care once they have your money and could not be more unhelpful if they tried.
0
Jubril Godson
Verifizierte Bewertung
This company is a SCAM
This company is a SCAM! STAY AWAY! Hiden policy, No refunds given And they will cancel your booking and not refund you, BIG BIG SCAM!!
0
Die Akte
Antwortet blitzschnell
Typische Antwortzeit unter 24 Stunden.
US
Alternativen zu Bnbnova
Reise-Aggregator-Ranking →Häufige Fragen zu Bnbnova
Ist Bnbnova seriös?
Bnbnova erreicht aktuell 1,4 von 5 Sternen aus 64 unabhängigen Bewertungen — Gesamturteil „Schlecht“. Zur Einordnung: Unternehmenssitz: US. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Wie bewerten Kunden Bnbnova?
Kundinnen und Kunden bewerten Bnbnova im Schnitt mit 1,4 von 5 Sternen („Schlecht“) auf Basis von 64 Bewertungen. 39 davon stammen aus den letzten 12 Monaten.
Welche Alternativen zu Bnbnova gibt es?
Die bestbewerteten Anbieter in der Branche Reise-Aggregator sind Jet2holidays (4,2 von 5), Hays Travel (4,6 von 5), Boavistaofficial (3,2 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Ist das Profil von Bnbnova beansprucht?
Nein. Das Profil von Bnbnova ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Bnbnova hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Antwortet Bnbnova auf Bewertungen?
Bnbnova: Antwortet blitzschnell. Typische Antwortzeit unter 24 Stunden.
Kann Bnbnova negative Bewertungen löschen lassen?
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Wir löschen keine Bewertungen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.