Bewertung
2,0
Mangelhaft · von 5 Sternen
2,0von 5 · Mangelhaft
Bewertung
Mangelhaft · von 5 Sternen
Stimmen
13 in den letzten 12 Monaten
Autohändler
Anteil 5-Sterne-Bewertungen
Ihre Stimme
Glyn Lloyd
I have a BMW 330 D CABRIOLET 2010. The car went in Group 1 Cambourne as there was a safety fault on the the dash board. A few days later was informed the the fault was to do with the driver's head reast and it had to be replaced . I WAS ASKED TO PAY FOR THE PART IN ADVANCE £342.25 plus vat. The part is ordered and after week l check when the part can be installed. I am informed the part is now not available and therefore the car will not pass mot. I then check with BMW GB and they confirm that the part is not been manufactured any more and Group 1 will not repair the head rest. Therefore all BMW cabriolets owners from 2010 to 2013 be aware that your cars could easily have the same fault which will is likely to be a wire issue in the head rest making your cars not being able to be retaxed for driving on uk roads. Also still waiting over a month to be repaid my deposit from Group 1 Cambourne .This is not good.
Masoud Asbaghi
Never ever trust this backward company's Management in Germany,North America at Spartanburg Plant.Shame on You all Big supporters of P/H Clinic Fatal Acts.And instead They defence Their emplee's rights.Terminated him without paying attention Mr. Sean From N/A H/Q finding.(" You deserve perminent disablity pay")But know US 🙏❤️🗽🇺🇲❤️🙏IS THE LAND OF SENIORS,WORKERS AND HUMAN RIGHTS COUNTRY🙏❤️🇺🇲🗽❤️🙏 This happend on 2016
Akram Al Hakim
I purchased a BMW X2 M35i, expecting the quality and confidence that comes with the BMW brand. Instead, within days, the vehicle developed repeated electrical and software issues, spending more time at the dealership than in my possession. While BMW Autohaus has made efforts to work with me, trying to convince me to trade the car and lose about 10K after a few days of driving the car, I'm deeply disappointed by BMW Canada's lack of involvement. I expected BMW to stand behind its brand, but every response simply referred me back to the dealership. A premium brand is defined not only by the vehicles it sells, but by how it supports customers when things go wrong. Unfortunately, that has not been my experience. I hope BMW reflects on whether this truly represents the customer experience its brand promises.
Andrew Rubin
Car arrived missing components, was told too bad. their cars blow tires at an alarming rate, 9 in the last 21 months for me. The customer service is terrible, they won't help or accept responsibility for anything and always tell you it's the dealers fault. Their roadside assistance is also terrible, once being told it will take 2 days for a tow for a blown tire.
Antony Larkins
I hear that others won't buy another BMW with a bad experience, My recent new buy had a call back with the Starter motor, Starter Motor catching on fire. Firstly the guy was rude when booking my BMW in, then during the conversation he stated BMW are so good in chasing the customers to correct the fault, Hold on there don't BMW have a responsability to put right a manufacturers fault (Starter motor catching on fire). They also promised to wash/clean the car, they never did, I refused the offer of there employer picking up the car and taking it for a wash, what planet do these guys live? want to waste my fuel, my money, my time for a car wash that was promised to happen on the day, so disorganised its untrue. I took valuable time out of my day, my life, my working schedule so that they could put a manufacturers fault right, there mistake and they failed to carry out what was promised again, firstly an unsafe car with the call back for a faulty Starter Motor and then failing in the task of something as simple as a car wash, who are managing these incompetent people? They couldn't manage a petrol service pump let a lone serives and repairs.
Typische Antwortzeit unter 24 Stunden.
BMW Group erreicht aktuell 2,0 von 5 Sternen aus 34 unabhängigen Bewertungen — Gesamturteil „Mangelhaft“. Zur Einordnung: der Firmensitz (1, 1 1, Deutschland) ist öffentlich dokumentiert, Kontaktdaten liegen offen. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Kundinnen und Kunden bewerten BMW Group im Schnitt mit 2,0 von 5 Sternen („Mangelhaft“) auf Basis von 34 Bewertungen. 13 davon stammen aus den letzten 12 Monaten.
BMW Group hat seinen Sitz in 1, 1 1, Deutschland. Die Angabe stammt aus öffentlichen Quellen und dem Impressum.
Die bestbewerteten Anbieter in der Branche Autohändler sind webuyanycar (4,5 von 5), Peddle (4,2 von 5), Arnold Clark (4,7 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Nein. Das Profil von BMW Group ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann BMW Group hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
BMW Group: Antwortet blitzschnell. Typische Antwortzeit unter 24 Stunden.
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Öffentliche Registerdaten zu BMW Group (1) liegen vor.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.