Bewertung
3,8
Gut · von 5 Sternen
Bloombox Club Erfahrungen
3,8von 5 · Gut
Nicht beansprucht Beanspruchen Antwortet zügig
Stimmen
457
25 in den letzten 12 Monaten
Boutique
28%
Anteil 5-Sterne-Bewertungen
Bewertungen (457)
25 in 12 MonatenIhre Stimme
Erfahrung zu Bloombox Club schreiben
Justin Elliott
Verifizierte Bewertung
Order never arrived, refund offered then ignored
Ordered an Areca Palm on 4 June (order UK-188672, £65.64). It never arrived. The tracking they sent showed the parcel had never even reached the courier. After a month of chasing, on 2nd July they admitted the parcel was lost and offered me either a replacement or a full refund. I replied the same day. That was the last I heard from them. I've emailed four more times since - 8th, 13th, 19th and 29th July - and had no response at all. Almost eight weeks after paying, I have no plant, no refund and no communication. I'm now having to go through my bank for a chargeback. Losing a parcel is forgivable. Offering a refund and then going silent is not.
0
Joe
Verifizierte Bewertung
Took my money then no delivery
Took my money then no delivery, no information and no response to email. Shame because it’s a nice idea. Already lost my trust and I only signed up 3 and a half weeks ago.
0
Karen Cooper
Verifizierte Bewertung
Many problems
I was gifted a 6 month subscription. The first plant arrived well, albeit with a very small decorative pot. But since then, I've had nothing but problems. Missing pot one month, smashed pot the next month, then no delivery at all. Customer service have replied with offer of a refund, but this was not possible as I had a gift certificate. Then promised a replacement plant (this never arrived). Since then, nothing. I've referred my complaint to an independent agency but I'm not hopeful.
0
Vicki T
Verifizierte Bewertung
Zero stars
Zero stars. Ordered 90 GBP worth of plant for a birthday gift with plenty of time for it to arrive. Not delivered. Chased customer service. Took them weeks to reply to each message just saying we will investigate, then the parcel has been lost, then do I want a refund or replacement and then when I selected refund that this was not possible and I had to claim it through a third party. Diabolical attitude and echoes other recent reviews. Scam. Do not entertain purchasing from this company.
0
Alun Jones
Verifizierte Bewertung
No delivery of £94 order and lacklustre response by customer service!
Ordered two plants and unfortunately, due to unforeseen circumstances were not at home over the weekend when tha delivery was to take place (admittedly not the fault of Bloombox Club). Received an email that delivery had taken place, despite no one being home to accept delivery. Called a friend to check if any parcels had been left in our absence but none had. I arrived home a few days later and there was no sign of any delivery, nor had any delivery note been put through letterbox to state if delivery had been made to a neighbour. When I emailed Bloombox Club for some further assistance, their response confirmed the courier company was Evri, which has a really bad reputation, and we should wait as Evri usually make several attempts to deliver. There has been no further delivery attempts made over the past week and I still have no confirmation if Evri even attempted delivery in the first place? Still waiting on a response from Bloombox Club for any details they could obtain from Evri as to what has actually happened? The order was for live plants that are likely to be in a continually deteriorating condition so far, so a complete waste of money as far as I am concerned. Have been unable to find a contact number for the company to speak to someone directly, so am relying on the professionalism of their employees to respond further by email, which appears pretty non-existent so far. Not impressed, I would not use this company ever again and would advise others not to either. **UPDATE** ***Having checked our CCTV, the only activity showing around claimed time of delivery is when our friend arrived to confirm no parcel had been delivered. No sign of any Evri delivery at all! So Bloombox Club will take your money with the false promise of actually providing something you thought you’d paid for. After posting this initial rating nearly two weeks ago, it shows what kind of company they actually are by the lack of response to this and to my email communications, with their one and only reply stating Evri will make up to 3 delivery attempts… They never turned up in the first place. And no direct contact number to speak to anyone, speaks volumes.***
0
Die Akte
Antwortet zügig
Typische Antwortzeit unter 7 Tagen. Beantwortet 34 % der negativen Bewertungen.
Alternativen zu Bloombox Club
Boutique-Ranking →Häufige Fragen zu Bloombox Club
Ist Bloombox Club seriös?
Bloombox Club erreicht aktuell 3,8 von 5 Sternen aus 457 unabhängigen Bewertungen — Gesamturteil „Gut“. Zur Einordnung: der Firmensitz (Unit 1.G.1, The Leather Market, SE1 3ER London, GB) ist öffentlich dokumentiert, Kontaktdaten liegen offen. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Wie bewerten Kunden Bloombox Club?
Kundinnen und Kunden bewerten Bloombox Club im Schnitt mit 3,8 von 5 Sternen („Gut“) auf Basis von 457 Bewertungen. 25 davon stammen aus den letzten 12 Monaten.
Wo hat Bloombox Club seinen Sitz?
Bloombox Club hat seinen Sitz in Unit 1.G.1, The Leather Market, SE1 3ER London, GB. Die Angabe stammt aus öffentlichen Quellen und dem Impressum.
Welche Alternativen zu Bloombox Club gibt es?
Die bestbewerteten Anbieter in der Branche Boutique sind VEJA (3,4 von 5), SMALLABLE (4,1 von 5), Easy Clothes (3,8 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Ist das Profil von Bloombox Club beansprucht?
Nein. Das Profil von Bloombox Club ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Bloombox Club hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Antwortet Bloombox Club auf Bewertungen?
Bloombox Club: Antwortet zügig. Typische Antwortzeit unter 7 Tagen.
Kann Bloombox Club negative Bewertungen löschen lassen?
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Wir löschen keine Bewertungen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.