Bewertung
4,2
Gut · von 5 Sternen
Frachtspeditionsdienstblackship.com
4,2von 5 · Gut
Bewertung
Gut · von 5 Sternen
Stimmen
100 in den letzten 12 Monaten
Frachtspeditionsdienst
Anteil 5-Sterne-Bewertungen
Ihre Stimme
Sylvie HERVIER
Je viens de commander une paire de lunettes de lecture et pour l'ordinateur, avec mon ordonnance,c'est une catastrophe je demande à pouvoir les renvoyer car ce ne sont pas des verres de lecture mais des vrais loupes. Celle que vous trouvez dans le commerce. Je déconseille, car en plus ils me disent qu'ils ne peuvent pas me renvoyer un bon de retour afin de ne pas payer le renvoie à ma charge, j'estime que l'erreur n'est pas de ma faute vu l'ordonnance. Donc je suis en train de voir avec eux pour qu'ils prennent en charge les frais et de rectifier les verres. Je ne recommande vraiment pas ce site attention je dirais presque une arnaque, et vu le prix il vaut mieux aller chez son opticien. Je pense que les lunettes vont partir directement à la poubelle. Je suis très en colère. 😤
Dario Perri
Very good service. Quick and easy to use, highly recommended
Thumbsy
Once again very happy with the services. Returning customer, this time I had multiple goods from several webshops shipped to Blackship for consolidation. One needed extra care, so I instructed for that one to be kept in its original packaging and have extra padding added to the final consolidated package. Everything was packed and carried out perfectly, arrived safe and well and pre-indicated pricing was accurate compared to the final pricing.
customer
I am always beyond satisfied with your excellent service. The price-value ratio is fantastic. The delivery service is on time and in great shape. Can only recommend to others!
customer
Despite contacting both DHL and Blackship, neither resolved the issue. Instead, DHL blames Blackship for authorizing the disposal, while Blackship blames DHL because they do not know how duties are handled. However, neither of the two companies was willing to take responsibility for the disposal of my package. Furthermore, neither of the two companies offered me a refund for failing to provide the service after months had passed, even though the shipping and duties had been paid. That made me think they wanted to keep my money, even though Blackship authorized the disposal of my package. Something I don't consider right. After a few weeks, Blackship locked my account. I found this very suspicious, and it reinforces my belief that I was the victim of a scam or an attempted scam. Because when the package had gone undelivered for over a month, Blackship didn't offer me a refund or anything at all. They just apologized, but they don't offer refunds or compensation for all the wrongdoing and the disaster they caused. Nor were they willing to take responsibility for having authorized the disposal of my package. I contacted Blackship customer service again, and they told me why they had blocked my account. But I don't feel that Jenna or Ozan were very helpful, or that they showed any empathy for my case. On the contrary, Ozan only blamed me for the payment in a tone that made it sound like it was my fault. Even though Blackship was the one who blocked my account. But I don't think it is right for me that Blackship has locked my account over things that are out of my control and for which is not my fault. I don't know how DHL handles duties either. Despite all the trouble and inconvenience caused by Blackship authorizing the disposal of my package without my consent, they still want me to pay them. If there was an issue with the card or the payment, why didn't I receive a notification via email or the Blackship app? How am I supposed to pay if I can no longer access the account? They simply locked my account without prior notice, despite having authorized the disposal of my package without my consent and caused a total disaster. My concern is that packages addressed to me are still being received after my account was locked, and that this is causing storage fees to accrue. How am I supposed to pay for shipping if you locked my account? It just makes me think that Blackship confiscated my package and that your company is untrustworthy. Also, how is it possible that they are still sending me notifications from Blackship when they locked my account? I don't understand how they handle these things. I am not convinced that the Blackship’s team is doing their best to help their customers. I am completely dissatisfied with Blackship's service regarding the highly frustrating and unpleasant situation that occurred; they authorized the disposal of my package without my consent and even blocked my account. Due to all these hassles and inconveniences, I can no longer return as a Blackship customer.
Typische Antwortzeit über einer Woche. Beantwortet 64 % der negativen Bewertungen.
Blackship erreicht aktuell 4,2 von 5 Sternen aus 100 unabhängigen Bewertungen — Gesamturteil „Gut“. Zur Einordnung: der Firmensitz (1-15-11 Shinyamashita 2F, 231-0801 Naka-ku, Yokohama, JP) ist öffentlich dokumentiert, Kontaktdaten liegen offen. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Kundinnen und Kunden bewerten Blackship im Schnitt mit 4,2 von 5 Sternen („Gut“) auf Basis von 100 Bewertungen. 100 davon stammen aus den letzten 12 Monaten.
Blackship hat seinen Sitz in 1-15-11 Shinyamashita 2F, 231-0801 Naka-ku, Yokohama, JP. Die Angabe stammt aus öffentlichen Quellen und dem Impressum.
Die bestbewerteten Anbieter in der Branche Frachtspeditionsdienst sind Aramex (1,7 von 5), Cargoboard GmbH & Co. KG (4,9 von 5), Global Service Spedizioni (3,5 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Nein. Das Profil von Blackship ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Blackship hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Blackship: Antwortet langsam. Typische Antwortzeit über einer Woche.
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.