Bewertung
4,3
Gut · von 5 Sternen
Biteable Erfahrungen
4,3von 5 · Gut
Nicht beansprucht Beanspruchen Antwortet langsam
Stimmen
712
5 in den letzten 12 Monaten
Medienunternehmen
44%
Anteil 5-Sterne-Bewertungen
Bewertungen (712)
5 in 12 MonatenIhre Stimme
Erfahrung zu Biteable schreiben
Anahita Amini
Verifizierte Bewertung
Unauthorized $180 Charge With No Refund and Unprofessional Support
Biteable was disappointing. The platform was used for one school project, and I did not upgrade to any paid plan. My bank account was charged $180 without prior authorization, and I didn't receive any receipts, invoices, or billing notifications. When I contacted customer service to request a refund, they told me the charge was non-refundable after only one day of use. They were dismissive and unprofessional. It wasn't clear who I was communicating with or if the issue was being handled by an authorized representative because the email didn't clearly state the sender's position or role within the company. The response also failed to explain how a charge could occur when no upgrade was made. The exact reply I received was: “We do not require any card or payment for a trial. Payment is only required to upgrade to a paid plan and all language is very clear that there are no refunds and cards will be charged upon upgrade.” — Brent from Biteable Charging customers without clear authorization, not providing receipts, and responding without proper identification raises serious questions about transparency and accountability. There's no refund, so I urge you not to use this site!
0
Dante
Verifizierte Bewertung
Biteable is not a reliable tool and does not keep its promises.used Biteable for several years…
We used Biteable for several years under the clear promise that our projects and layouts would remain stored and accessible, even if we paused payments or kept the account inactive for a time. This assurance was given repeatedly by their support team, and it was the main reason we continued paying for so long. However, once we stopped using the service, we discovered that our content was no longer available or recoverable, despite being told otherwise. Even after downloading our files, restoring them inside the platform proved to be practically impossible. This creates the feeling of a forced dependency: unless you continue paying indefinitely, you risk losing everything you created. That is not how a creative tool should work. The most disappointing part is the lack of professional support. After more than three years as paying customers —even during periods when we were not actively using the tool— Biteable offered no effective assistance, no real explanation, and no solution. The response was dismissive and unhelpful. For a startup like ours, losing valuable content meant wasted time, wasted money, and the frustration of realizing that our trust had been misplaced. In conclusion, Biteable does not provide the reliability, stability, or transparency that a service of this nature should guarantee. We do not recommend Biteable for any organization that requires long-term access to its work or expects a platform to honor its commitments.
0
Alex
Verifizierte Bewertung
Started really good, then got ruined
I think Biteable started as a good idea, but then corporate interests or investors ruined it. The subscription cost doubled twice one year. It's now over 5 times what it was then I started. The final straw was when they deleted my account. I got an email on Saturday telling me they were about to delete my account the following day (Sunday). By the time I got the email on Monday, my account was already gone.
0
Nazar Tverdokhlib
Verifizierte Bewertung
Terrible video quality
Terrible The trial period does not allow you to download videos to see the final quality (with or without a watermark). After purchasing, I was disappointed with the video quality—it's terrible, and no refund
0
John Bowden
Verifizierte Bewertung
Transforms colleague communication
Caveat - it's paid for by the business so I don't foot the bill. But I love it. When you learn the features, which doesn't take long, if you're familiar with some basic branding concepts and stick to the right colours it can revolutionise the way you communicate. My advice, always map out your script on word before you turn it into a video.
0
Die Akte
Antwortet langsam
Typische Antwortzeit über einer Woche.
AU
Alternativen zu Biteable
Medienunternehmen-Ranking →Häufige Fragen zu Biteable
Ist Biteable seriös?
Biteable erreicht aktuell 4,3 von 5 Sternen aus 712 unabhängigen Bewertungen — Gesamturteil „Gut“. Zur Einordnung: Unternehmenssitz: AU. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Wie bewerten Kunden Biteable?
Kundinnen und Kunden bewerten Biteable im Schnitt mit 4,3 von 5 Sternen („Gut“) auf Basis von 712 Bewertungen. 5 davon stammen aus den letzten 12 Monaten.
Welche Alternativen zu Biteable gibt es?
Die bestbewerteten Anbieter in der Branche Medienunternehmen sind Trustpilot (4,2 von 5), Freecash (4,8 von 5), Toluna (4,3 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Ist das Profil von Biteable beansprucht?
Nein. Das Profil von Biteable ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Biteable hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Antwortet Biteable auf Bewertungen?
Biteable: Antwortet langsam. Typische Antwortzeit über einer Woche.
Kann Biteable negative Bewertungen löschen lassen?
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Wir löschen keine Bewertungen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.