Bewertung
4,0
Gut · von 5 Sternen
Birchbox Erfahrungen
4,0von 5 · Gut
Nicht beansprucht Beanspruchen Antwortet zügig
Stimmen
761
107 in den letzten 12 Monaten
Wellness-Zentrum
36%
Anteil 5-Sterne-Bewertungen
Bewertungen (761)
107 in 12 MonatenIhre Stimme
Erfahrung zu Birchbox schreiben
Grisselle Ortiz
Verifizierte Bewertung
⭐️ **1-Star Review**
⭐️ **1-Star Review** Unfortunately, my experience with Birchbox has been extremely disappointing. I have been a customer for four months, and **three out of those four months have involved multiple issues**, which is unacceptable. I am still waiting for my **July box**, and despite contacting customer service multiple times, I have yet to receive a clear resolution. I was previously told that the box was still showing as “in fulfillment” and that a replacement would be issued. However, I still have not received it, and the tracking information provided does not even appear to work. I have repeatedly asked for an update, a working tracking number, and a realistic delivery date, but I continue to receive vague responses rather than an actual solution. What makes this especially frustrating is that I was a relatively new customer and expected a much better experience from Birchbox. Shipping issues can happen, but when **three out of four months have had multiple problems**, it becomes a pattern rather than an isolated incident. I have now cancelled my membership. I’m extremely disappointed because I genuinely wanted to enjoy the service, but the repeated issues and lack of proper communication made the experience not worth it. Customers deserve reliable service, transparency, and a real resolution when something goes wrong.
0
Rosem Chav
Verifizierte Bewertung
very disappointed
I usually do Ipsy but decided to give Birchbox a try. BIG MISTAKE. I placed my order on 7/23 and on 8/1 they charged for a second box when I haven't even received the first one. I finally got the first box today 8/21 after multiple emails. 2 days shy of a month-thats ridiculous! Then my items inside the box were beat up and dirty like they came from a bargain bin, I don't even know if they are safe to use. They look old.
0
Melissa Bjerke
Verifizierte Bewertung
Do not subscribe to this merchant
Do not subscribe to this merchant. I subscribed in July and after 2-3 weeks Passed still hadn't received my order. After many emails to cancel I continued to be told it was at a warehouse Pending shipment. Another week Passes and I sent another email and was told it would arrive in 2-4 days another lie! Then I received an email stating I would be refunded and my just box would be free. I cancelled the subscription and asked for a refund regardless of where my order was . So another email from them stating some of my orders have shipped. Are you kidding me how stupid do you think the consumers are? If it's been stuck at the warehouse as I was told numerous times the order would be a complete order and not 1/2. So I ordered from Ipsy and received it in 4 days. Don't waste the energy on this company they are quick to take your money but not concerned with when you will receive it.
0
Heather Gaultier
Verifizierte Bewertung
Don't Subscribe!
My bank and credit card show I purchased not one, but TWO August boxes on July 2nd (and posted the very next day), along with a purchase from their Member Market around the same time. It is now August 1st, and despite numerous bot chats and emails where they keep telling me the orders are being processed, nothing has arrived. Meanwhile, their website shows my two July boxes STILL say "Order Placed." No sign of shipping, no tracking number, nada. They have 30 days to deliver their products. If not, I'm calling my bank and my credit card, and have the charges reversed. None of the YouTubers who unbox Birchbox have received their August boxes either or received word from Birchbox. This will be the THIRD time they stiffed the customers and vendors, then went out of business. I see the signs and I shouldn't have wasted over $60 on Birchbox with their crappy history. Do NOT subscribe to Birchbox.
0
Rtf
Verifizierte Bewertung
Slow service no refunds beware
Every month something is wrong or delayed. I was an original member of Birchbox but this is no longer the same. The website is really poor quality and never updated. They advertise samples and brands but do not actually have them. They give maybe one full size product, and an item like a scrunci or a sponge, but the rest are tiny samples. The biggest issue is i pre-paid a year and that was a terrible mistake. Many of my products smell expired. Oils get that rancid or just really stale smell. Every month it ships late. I don’t always receive my box in the month it was selected for. Its July 23rd. My box this month is still being selected i guess. But when I emailed to check I received an email back that they're shipping the boxes all through the end of the month. I would cancel but there's no refunds. Imagine hyping up a theme for a month but the month passes before you even get your box. They say they'll notify when the very limited "members market" opens but they don't, I just check in an see it live from time to time. When it isnt live, there's supposed to be a countdown page, but its not always updated, just symbols in place because no one updates their website. The shop itself has really random TJ Maxx vibes, some neat things, but nothing really from your box to choose. Beware if you happen to purchase anything, it will take about three to four weeks to ship. Updating August 18th '26, still no july box. They said they didn't know it didn't ship because they gave it to a courier, but the courier didn't report it lost, its up to me. Yeah, if this isn't resolved, I'm also going to contact my bank for a charge back. I spent almost $300 for a full year and they can't even get it right by month 3.
0
Die Akte
Antwortet zügig
Typische Antwortzeit unter 7 Tagen. Beantwortet 49 % der negativen Bewertungen.
US
Alternativen zu Birchbox
Wellness-Zentrum-Ranking →Häufige Fragen zu Birchbox
Ist Birchbox seriös?
Birchbox erreicht aktuell 4,0 von 5 Sternen aus 761 unabhängigen Bewertungen — Gesamturteil „Gut“. Zur Einordnung: Unternehmenssitz: US, Kontaktdaten liegen offen. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Wie bewerten Kunden Birchbox?
Kundinnen und Kunden bewerten Birchbox im Schnitt mit 4,0 von 5 Sternen („Gut“) auf Basis von 761 Bewertungen. 107 davon stammen aus den letzten 12 Monaten.
Welche Alternativen zu Birchbox gibt es?
Die bestbewerteten Anbieter in der Branche Wellness-Zentrum sind LOOKFANTASTIC (4,5 von 5), BEAUTY BAY (3,0 von 5), Chemistdirect (4,5 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Ist das Profil von Birchbox beansprucht?
Nein. Das Profil von Birchbox ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Birchbox hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Antwortet Birchbox auf Bewertungen?
Birchbox: Antwortet zügig. Typische Antwortzeit unter 7 Tagen.
Kann Birchbox negative Bewertungen löschen lassen?
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Wir löschen keine Bewertungen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.