Bewertung
2,3
Mangelhaft · von 5 Sternen
Elektrofachmarktbiqu.equipment
2,3von 5 · Mangelhaft
Bewertung
Mangelhaft · von 5 Sternen
Stimmen
56 in den letzten 12 Monaten
Elektrofachmarkt
Anteil 5-Sterne-Bewertungen
Ihre Stimme
Kyan Mooney
I recently bought a Knomi 2 for my K1 Max 3-D printer and it arrived broken, upon contacting Biqu they were extremely kind and helpful and i ended up getting a replacement free of charge. This is a great company
nck
What an absolute joke of company! Spent several hundred on their storage solutions, all items came severely scratched. Back and forth with the so called customer support having me to sent photos of like 10 different barcodes of the packaging to even be able to open a warranty case (which I as it seems should be thankful for as 'cosmetic damage' is not covered by their warranty. After getting a video with instructions of how to bend the internal rails until it works and they slide properly again and receiving a new drawer and panel to of course also install myself they were actually even more damaged than the previous ones with entire chunks being broken off. Take some cheap plastic panels from your closest hardware store, tie them to the back of your car, drag them home, take a hammer (or be creative and take whatever heavy equipment you got) and smash it against with some real passion and love... et viola you got some BRANDNEW biqu equipment.
Tabitha datka
I ordered the products and included the worry free guarantee. After a week they had not shipped and I was told they were out of stock. They charged me for items they did not have. These items were available for next day shipping from another large retailer. Their policy states the order can be canceled if it hasn’t shipped. They refuse to cancel the order or refund my order. Basically just thieves.
Alun DW
I had ordered small upgrades for my 3d printer before from them and the items arrived fine. Expecting similar experiences, I thought I'd go for a more expensive set of upgrades and the wrong item arrived. I've been stuck in a cycle of "sorry for the delay in response we will look into the issue for you" only to then be informed that their manager's email had changed. I'm now on an Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Re email chain and absolutely nowhere with them. A waste of £70 and a lesson learned. I would say avoid unless you're comfortable with their lack of customer services.
Daniel Ramsey
Product broken within the first 48 hours. contacted customer support and I was told they would get someone to help me or send a replacement within 24 hours. didn't happen. When I contacted them again to ask for an update I was told someone would get back to me within 24 hours. Didn't happen again. I've requested a refund and shipping label to return the item. I've been told someone will help me within 24 hours. I'm seeing a pattern emerge. Don't waste your time or money, poor quality products, and no customer support. I'll never buy here again.
Typische Antwortzeit unter 24 Stunden.
BIQU Equipment erreicht aktuell 2,3 von 5 Sternen aus 94 unabhängigen Bewertungen — Gesamturteil „Mangelhaft“. Zur Einordnung: Unternehmenssitz: HK. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Kundinnen und Kunden bewerten BIQU Equipment im Schnitt mit 2,3 von 5 Sternen („Mangelhaft“) auf Basis von 94 Bewertungen. 56 davon stammen aus den letzten 12 Monaten.
Die bestbewerteten Anbieter in der Branche Elektrofachmarkt sind AO (4,9 von 5), Currys (4,0 von 5), B&H Photo-Video (4,8 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Nein. Das Profil von BIQU Equipment ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann BIQU Equipment hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
BIQU Equipment: Antwortet blitzschnell. Typische Antwortzeit unter 24 Stunden.
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.