Bewertung
3,0
Durchschnittlich · von 5 Sternen
3,0von 5 · Durchschnittlich
Bewertung
Durchschnittlich · von 5 Sternen
Stimmen
123 in den letzten 12 Monaten
Reisebüro
Anteil 5-Sterne-Bewertungen
Ihre Stimme
Maddy
I got an INCREDIBLE rate at a disneyland hotel. It was so good I was almost skeptical. But Mary at Billabook was able to also provide me a reservation number that I connected in the disneyland app, so I can see my stay officially with Disney. Speedy responses too. Thank you!!
Meraj Munshi
i pay 34 USD and my hotel room I was booking for Citymax Hotel Everything is fine I will recommend replay fast forward fast
Ahmed
Fast booking and quick support service
Gordon
Booked a hotel through this website, received the confirmation and when we turned up at the hotel they couldn’t find the reservation, they finally found we had been booked into their sister hotel which we didn’t want to stay in, no one from Billabook reachable to sort - really awful - never using again .
Ceyda Akdi Gök
I made a reservation under the name **Ceyda Akdi Gök** for a stay at **Cratos Premium Hotel & Casino** from **24 August to 31 August** and paid the full amount by credit card. Unfortunately, the payment was never transferred to the hotel. When we arrived, the hotel informed us that they had not received any payment. As a result, we were forced to pay the hotel a second time in order to avoid losing our reservation and complete our stay. We contacted the company by email, explained the situation in detail, and requested that the full amount be refunded to our credit card. However, we have received no response whatsoever. This means our original payment has neither reached the hotel nor been refunded to us, which is completely unacceptable. I strongly advise others to be cautious when booking through this company until they improve their payment processing and customer service. If this issue is not resolved immediately and our refund is not processed, we will pursue all available legal remedies. 11.08.2026 UPDATE: Still No Refund and No Response As an update to my previous review, we were forced to pay the hotel for a second time because the payment we originally made through this company was never received by the hotel. We have already sent the company the official invoice issued by the hotel as proof of this second payment. Despite providing all the requested documentation and contacting them repeatedly by email, we are still not receiving any response. Our refund has still not been processed, and we have not been given any clear information about when we will receive our money back. We have fulfilled every request made by the company and provided proof that we paid the hotel again. At this point, the continued lack of communication and failure to refund our payment is completely unacceptable. We expect the full amount to be refunded to our credit card immediately. If this matter continues to remain unresolved, we will proceed with the necessary legal action to protect our rights. I will continue to update this review until the issue is fully resolved.
Typische Antwortzeit unter 7 Tagen. Beantwortet 78 % der negativen Bewertungen.
Billabook erreicht aktuell 3,0 von 5 Sternen aus 407 unabhängigen Bewertungen — Gesamturteil „Durchschnittlich“. Zur Einordnung: Unternehmenssitz: US. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Kundinnen und Kunden bewerten Billabook im Schnitt mit 3,0 von 5 Sternen („Durchschnittlich“) auf Basis von 407 Bewertungen. 123 davon stammen aus den letzten 12 Monaten.
Die bestbewerteten Anbieter in der Branche Reisebüro sind Jet2holidays (4,2 von 5), Hays Travel (4,6 von 5), Château de Versailles (2,3 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Nein. Das Profil von Billabook ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Billabook hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Billabook: Antwortet zügig. Typische Antwortzeit unter 7 Tagen.
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.